VPN Access
Posted: Thursday, October 31, 2019 1:36:32 AM
I use a VPN and cannot access the Zazzle marketplace, nor my account.
I can understand this would prevent some types of attacks on the site but Zazzle is limiting access to it.
I am able to access all my other on line accounts except Zazzle.......


This site can’t be reached
The webpage at https://www.zazzle.com/my/earnings/summary might be temporarily down or it may have moved permanently to a new web address.
ERR_TUNNEL_CONNECTION_FAILED
Posted: Thursday, October 31, 2019 7:48:33 AM
Hi Skip, looking into this now! Thanks Smile
Posted: Thursday, October 31, 2019 10:22:09 AM
Hi Skip, can you confirm what kind of VPN you are using and what your IP address is after you connect to the VPN? Thank you Smile
Posted: Thursday, October 31, 2019 2:15:51 PM
Padie wrote:
Hi Skip, can you confirm what kind of VPN you are using and what your IP address is after you connect to the VPN? Thank you Smile




Yes I can, but the whole idea behind using a VPN is to remain behind an IP that I can't be traced to.

I'm using a popular browser based plug in.

I'd be stupid to publicly post my IP and become a target.
You can see by my posts what my IP is.

My ability to log into my account should be good enough to allow access to the site.
Posted: Thursday, October 31, 2019 2:20:08 PM
This post is being made from my VPN.
I have access to the Forum but not the Zazzle marketplace:
This site can’t be reached:

www.zazzle.com unexpectedly closed the connection.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_CLOSED
Posted: Friday, November 01, 2019 6:40:53 AM
Hi Skip, thank you, we're looking into it now!
Posted: Friday, November 01, 2019 10:41:28 AM
Padie wrote:
Hi Skip, thank you, we're looking into it now!



Thank You
Posted: Friday, November 01, 2019 2:13:20 PM
I wonder if your browser plugin could be the issue. I've been playing around with Opera which has built-in VPN, and I was able to access the Zazzle marketplace with no problem. Admittedly I didn't log in from that browser because I didn't want to trigger any captchas or accusations of being a robot, but it might be something to check out and see if it solves the problem.
Posted: Friday, November 01, 2019 4:51:23 PM
Dementees wrote:
I wonder if your browser plugin could be the issue. I've been playing around with Opera which has built-in VPN, and I was able to access the Zazzle marketplace with no problem. Admittedly I didn't log in from that browser because I didn't want to trigger any captchas or accusations of being a robot, but it might be something to check out and see if it solves the problem.


Its not the plug in.
I also have a desktop application which gets the same result.
Posted: Wednesday, November 06, 2019 3:32:41 AM
Situation remedied
It was a corrupted cookie
All set now Padie
Thanks again
Posted: Thursday, November 07, 2019 1:17:10 AM
Hi Skip, brilliant, that is good to know. Thank you for the update, I shall let our team know. Thanks for your patience with this Smile
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