Sub-Sub Categories in Store Categories are gone
Posted: Monday, July 08, 2019 4:17:18 AM
Last night I made a few Mommy Cards.(7/7/19 into 7/8/19 ..east coast).
Here is a screenshot of my organization.
https://www.screencast.com/t/0QLOemjB

I cannot get down to the deepest subcategory this morning (7/8/19 east coast time.)

I looked at the old ones...and if I click "edit" followed by store category I see it (as per my screenshot).

Today...I don't see my smallest categories listed as a choice.
The "Mommy" sub category plus about 2 or 3 more specific choices are gone. Not sure if all my categories are affected...but I assume so.

Here is how my store category choices now appear..minus the deepest level.
https://www.screencast.com/t/uyPcpy411zoH

Here is my collection. The mermaids were made today.
https://www.zazzle.com/collections/business_cards_chilrens_kids_play_date_cards-119720046762782069

This screencast shows the sub categories that are missing do exist in older products.
https://www.screencast.com/t/Xg7i4Q5d
Posted: Monday, July 08, 2019 11:37:44 AM
IDK, but When I first started using categories they acted like collections, in the manor that they took approx. 24hrs to show up...

Hope thats all it is...
Posted: Monday, July 08, 2019 1:23:01 PM
JB Designs wrote:
IDK, but When I first started using categories they acted like collections, in the manor that they took approx. 24hrs to show up...

Hope thats all it is...

Thanks Josh.

What is bothersome is that my backend category structure set up lost the smallest niches.

Minding Own Business -> Business Card Templates -> HELLO Cards -> Mommy Cards ( and about 3 other HELLO Cards types which now I forgot what they were!)


I just can't put a "Mommy card" in it's subcategory because it is not there anymore.


The loss of products July 3rd is another thing.


Posted: Tuesday, July 09, 2019 6:38:55 AM
I have only checked on category but I also have a few sub categories missing in the public store.

Holidays --> Thanksgiving -->> Watercolor Autumn Leaves -->> White

This sub category was created prior to July 4 probably 2nd or 3rd.
Posted: Tuesday, July 09, 2019 9:04:08 AM
Lynn-Marie Gildersleeve wrote:
I have only checked on category but I also have a few sub categories missing in the public store.

Holidays --> Thanksgiving -->> Watercolor Autumn Leaves -->> White

This sub category was created prior to July 4 probably 2nd or 3rd.


Same here. My category structure was set up a while ago.
It has served me well so far.

There is no way that I thought to record it with screenshots etc.

I did lots of market research to come up with the deepest niche categories. I sure hope they all come back.

Interesting is that the July 3rd products that were not lost still show the correct structure. The ones I created later the 3rd and on...have sub categories missing.

I did a little check..and the mommy cards I made after July 3 do show up in a Collection I created for them.
Posted: Wednesday, July 10, 2019 9:21:11 AM
Thanks for the feedback here, but can we continue in this thread as similar behaviour was reported here already. Thanks so much.

https://forum.zazzle.com/technical/cannot_open_categories_in_public_view_mode?m=1646320#1646320
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Print this topic
RSS Feed
Normal
Threaded