Store profile images won't allow me to update the image anymore.
Posted: Wednesday, October 30, 2019 10:45:14 AM
Can update the profile image on my main profile, but when I try to update the profile image on my stores, it doesn't allow me to do so.
Posted: Thursday, October 31, 2019 6:58:10 AM
Hi ArtHauntsMe, this is a known issue at the moment. We're looking into it, thank you for your patience. Smile
Posted: Monday, November 04, 2019 10:30:37 AM
Something that may help. I too was unable to edit on my store profile image from the home tab when I clicked the camera icon nothing happens. When I went to the products tab I was able to change the store image using the little camera icon. So... I don't know if that will help the IT team or not but it seems to maybe be a work around to change your store profile image.
Posted: Monday, November 04, 2019 10:56:09 AM
Navigate to your "products" tab on the back-end, and it should work.
At least that is a workaround I found this morning.

Posted: Tuesday, November 05, 2019 4:22:27 AM
Another work around that was shared earlier .. go to the settings tab on your shop and then click on the Media page. You can change it from there.
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