Sold products deleted
Posted: Monday, August 20, 2018 9:31:53 PM
I guess this is the right forum. If you go to this page: https://www.zazzle.com/my/earnings/royaltyhistory and go down to products 8, 9 and 10 for New Year's. Obviously, all three were sold. Under the title of the products, it says "deleted." I assure you I did not delete them. Plus, we've been told that once a product sells even once, it stays in the marketplace. Can you help me with this?

M
Posted: Tuesday, August 21, 2018 5:26:05 AM
Marian, if a product was deleted you can still see the product id number. The tech team will need that.
Posted: Tuesday, August 21, 2018 8:10:31 AM
Looks like these were deleted on March 26th at 5.52pm. I can see that we approved printed and fulfilled those orders so we have no reason to have deleted them.

This isn't a tech issue so moving this to Your Z store.
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