Small white imperfection line
Posted: Thursday, October 31, 2019 1:49:03 AM
The preview image has a small white line in the preview images for 4 mugs I created.
As you can see by the images, its not my artwork.
The line is only viewable on the product page.
The line disappears when you click the larger image.







Posted: Thursday, October 31, 2019 6:29:01 AM
At first I thought you meant that line that is a reflection, but I see the little line in the tree in the center of the mug when I go to the product page.
Posted: Thursday, October 31, 2019 7:53:51 AM
Hi Skip, that is very strange. I'm passing this along now. Thank you Smile
Posted: Thursday, October 31, 2019 2:21:31 PM
Padie wrote:
Hi Skip, that is very strange. I'm passing this along now. Thank you Smile


Thanks Padie!
Posted: Friday, November 01, 2019 6:41:49 AM
You're welcome. Our team are aware of the issue now and investigating. Thanks again! Smile
Posted: Wednesday, November 06, 2019 3:35:38 AM
Padie wrote:
You're welcome. Our team are aware of the issue now and investigating. Thanks again! Smile


Thanks
This issue is resolved too!
Smile
Posted: Thursday, November 07, 2019 1:19:05 AM
Yes, I just loaded the products myself to check and all is good with your designs Grin Grin Grin
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