Shop Slow to Load
Amy
Posted: Thursday, April 20, 2017 7:23:54 AM

Groups: Member

Joined: 3/23/2017
Posts: 48
Is anyone else experiencing really long load times for their shops? The forums seem fine to me, I haven't tried other shops (aside from mine) but since yesterday afternoon I've noticed mine is really slow to load. Every other website I'm on (non zazzle) is fine. Yesterday I was having issues with pages not loading at all.
colorwash
Posted: Thursday, April 20, 2017 7:41:28 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 3/27/2014
Posts: 10,669
Location: East Greenbush
Before coming here, I logged in to see my royalty history, and it took so long that I thought the site had crashed. It's possible it's no more than work being done, which can slow things down while it's going on.
Shellibean_on_zazzle
Posted: Thursday, April 20, 2017 7:44:25 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 4/12/2015
Posts: 2,219
Location: El Reno
yes! I thought it was just my computer being sluggish but it is only the Zazzle site giving me problems.
Amy
Posted: Thursday, April 20, 2017 11:54:45 AM

Groups: Member

Joined: 3/23/2017
Posts: 48
Same here, since it happened yesterday I thought it was my laptop/connection but tried one of the many tabs I have open to find it was just this site.

Scott
Posted: Thursday, April 20, 2017 2:09:07 PM

Groups: Zazzle Admin, Zazzle Employee

Joined: 10/14/2015
Posts: 1,160
Are ALL Zazzle pages loading slowly? Or is it just product pages, or just searches, or just backend stuff like Earnings, or product editing. The more specific the information, the better.
colorwash
Posted: Friday, April 21, 2017 2:04:33 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 3/27/2014
Posts: 10,669
Location: East Greenbush
It cleared up for me on the same day it happened, but I noticed it only in the accounting section. I still think the slowdown might have occurred when there were just one too many things going on at the same time.
Shellibean_on_zazzle
Posted: Friday, April 21, 2017 7:08:16 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 4/12/2015
Posts: 2,219
Location: El Reno
I am not having this issue today.
Finbarr
Posted: Friday, April 21, 2017 7:28:40 AM
Groups: Member, Zazzle Admin, Zazzle Employee

Joined: 7/21/2014
Posts: 1,543
Location: Cork
Thanks for getting back to us, good to hear it's working better for you now!
Fharrynland
Posted: Saturday, April 22, 2017 9:41:59 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 7/17/2013
Posts: 737
Location: On the brink of insanity, somewhere near lalaland
Java put out yet another update, so you may want to make sure that's update. Especially if you're having hangups in the edit product area...or if you're having a lot of script timing out.
colorwash
Posted: Saturday, April 22, 2017 10:53:30 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 3/27/2014
Posts: 10,669
Location: East Greenbush
Fharrynland wrote:
Java put out yet another update, so you may want to make sure that's update. Especially if you're having hangups in the edit product area...or if you're having a lot of script timing out.

Are you talking about Java or Javascript?
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