Search "confetti" won't show graphics of it, jumps to Zazzle confetti category
Posted: Thursday, January 24, 2019 4:13:39 PM
1. What’s issue are you having? What isn’t working as you’d expect?
When I search in my store in Store Management for confetti, it loads a page that says, "Sorry, no products found", even though I have products with confetti in the images. Instead, you can see by the left hand sidebar that it tried to find actual confetti in my store:



2. What is the result you are looking for and what is occurring instead of that?
I am expecting that if customers are looking for a graphic of gift wrap with confetti on it, that they will find confetti graphics in my store. Instead, the search is telling them there are no confetti graphics in my store.

3. Please include the product ID number or numbers involved in the situation you’re having.

They might seem plain, but they're part of a mix and match series.

https://www.zazzle.com/party_confetti_purple_theme_wrapping_paper-256591633130403063
https://www.zazzle.com/party_confetti_purple_theme_tissue_paper-256930572552780441
https://www.zazzle.com/yellow_theme_party_confetti_pattern_wrapping_paper-256713137040665034
https://www.zazzle.com/party_confetti_yellow_theme_tissue_paper-256434781577391778
https://www.zazzle.com/party_confetti_teal_theme_wrapping_paper-256830014326040788
https://www.zazzle.com/teal_theme_party_confetti_pattern_tissue_paper-256013183760266198


4. What operating system and version you are using? What search engine and version you are using?

Windows 10, Chrome Version 71.0.3578.98 (Official Build) (64-bit)

5. Next, tell us the steps you took to try and reproduce the issue.

I'm in my Products tab in my Store Management (not public view), and at the top of my products in the search bar I type "confetti". I get a page shown in the image above.

I also went to my store using Firefox, where I wasn't logged in so viewing as a customer, and searched confetti there, and it just shows me random products, but at least it doesn't say there aren't any.

PS: I use Gyfy, and I don't see any code to make my image a thumbnail like suggested in the stickied post, but I'm more than happy to share with Zazzle forum designers how simple it is to put CSS that will make all images posted into thumbnails! For the life of me I can't comprehend why that's not already a thing ;p
Posted: Thursday, January 24, 2019 5:54:52 PM
Thanks for reporting. Engineering has been notified.
Posted: Saturday, January 26, 2019 7:40:10 PM
type "confetti" into the search bar... exactly like that with quotation marks.
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