Royalty History Not Updating
Posted: Tuesday, February 04, 2020 1:34:03 PM
I sold an item over an hour ago and its not showing in my Royalty History.
Also there is quite a response delay when clicking the link to Royalty History.
The item does show in my Royalty by Product
Posted: Tuesday, February 04, 2020 1:43:07 PM
๐ŸŒž Skip wrote:
I sold an item over an hour ago and its not showing in my Royalty History.
Also there is quite a response delay when clicking the link to Royalty History.
The item does show in my Royalty by Product

I was going to post about this too. I made a sale this morning and it shows in "Earnings History" but still not showing in "Royalty History"...guess I'm not the only one...not enough sales to keep the wheel moving...lol!
Posted: Tuesday, February 04, 2020 1:51:52 PM
I'm noticing the same thing. Not only that, if all else fails, I go to Royalty by Product and set it so it shows only today's sales, and it's always right on top of any sale that occurs within minutes. Not so right now. It's lagging far, far behind.
Posted: Tuesday, February 04, 2020 1:54:51 PM
Mine just updated in the app.
Posted: Tuesday, February 04, 2020 2:51:02 PM
My royalty history is still at a standstill.
Posted: Tuesday, February 04, 2020 3:13:18 PM
Mine is also not updating from a sale many hours ago. Seems like a problem for many today.
Posted: Tuesday, February 04, 2020 3:20:01 PM
Nellie wrote:
Mine just updated in the app.


Yes, the app is very quickly updated for sure.
Posted: Tuesday, February 04, 2020 4:39:56 PM
6 hours later...formally updated!!
Posted: Tuesday, February 04, 2020 5:33:26 PM
Digitalbcon wrote:
6 hours later...formally updated!!

Same.
Posted: Tuesday, February 04, 2020 8:18:29 PM
.....also noticed my Earnings Summary jumped a couple of dollars too.
They must have had the data on the same server that handles the views.......
Posted: Wednesday, February 05, 2020 8:37:01 AM
Are earnings still behind or is everything looking OK now?
Posted: Wednesday, February 05, 2020 8:48:16 AM
One sale so far today and it shows in both Earnings History as well as Royalty History...so it seems like it's working okay.
Posted: Wednesday, February 05, 2020 10:45:49 AM
Had a few sales today and both seemed to update within a reasonable time.
Posted: Wednesday, February 05, 2020 10:54:44 AM
Scott wrote:
Are earnings still behind or is everything looking OK now?


Looking good.
Thanks for checking Scott!
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