Royalty History all messed up 3 pages: [1] 2 3
Posted: Tuesday, December 13, 2016 11:47:59 PM
Ok I see I sold a few things today. so I go click onto the Royalty History and It says I HAVE 0.This is not good please fix this asap thank you.Export all 0 entries to CSV Any other having this problem.so under
Royalty Reports you have Royalty History and it should show you all the thing that you sold and that went pink but nothing now they went all away.
if I go to Earnings History there all still there
Posted: Tuesday, December 13, 2016 11:50:01 PM
Royalty History is missing for me too. Hopefully it will be a short lived glitch.
Posted: Tuesday, December 13, 2016 11:56:01 PM
Royalty History... where are you?
Posted: Wednesday, December 14, 2016 1:19:35 AM
Missing for me too.
Posted: Wednesday, December 14, 2016 1:37:02 AM
Me too.
Posted: Wednesday, December 14, 2016 2:56:59 AM
Same here.
Posted: Wednesday, December 14, 2016 3:01:53 AM
Same.
Posted: Wednesday, December 14, 2016 3:03:22 AM
Same here
Posted: Wednesday, December 14, 2016 3:25:29 AM
+1 Not worried though it is just a glitch!
Posted: Wednesday, December 14, 2016 3:31:40 AM
The royalty history does show up if you choose the store you wish to review!
Posted: Wednesday, December 14, 2016 3:34:24 AM
orientcourt wrote:
The royalty history does show up if you choose the store you wish to review!


aaaah, thanks, i see it Smile

Posted: Wednesday, December 14, 2016 4:03:07 AM
orientcourt wrote:
The royalty history does show up if you choose the store you wish to review!


Ok thanks. Found it. The default of "all stores" is empty but my individual store shows when selected. I hope this is just a glitch and not the new normal.
Posted: Wednesday, December 14, 2016 4:35:51 AM
Knowing we're all experiencing the same problem makes me feel a tiny bit better. Sad
Posted: Wednesday, December 14, 2016 4:54:57 AM
Add me to the list
Posted: Wednesday, December 14, 2016 4:55:58 AM
Ditto, all it is offering me is a csv file download with 0 royalty history.
Posted: Wednesday, December 14, 2016 4:58:18 AM
orientcourt wrote:
The royalty history does show up if you choose the store you wish to review!


ok that is good, but it I hope this is not the new default...
Posted: Wednesday, December 14, 2016 5:15:11 AM
Will get more information on this and update you ASAP
Posted: Wednesday, December 14, 2016 5:50:13 AM
Popped in here to add myself to this list. LOL Noticed it yesterday.
Posted: Wednesday, December 14, 2016 5:57:59 AM
No loyalty from my royalty, maybe a store owner broke the bank.lol. Hope it gets fixed soon.

Problem solved guys, just choose the store you want to view from the drop down menu.
Posted: Wednesday, December 14, 2016 6:04:10 AM
Ah, thank you for posting this. Mine is showing 0 as well! Had a bit of a panic there!
Posted: Wednesday, December 14, 2016 6:05:24 AM
orientcourt wrote:
The royalty history does show up if you choose the store you wish to review!


No it doesn't if you don't have multiple stores.

Posted: Wednesday, December 14, 2016 6:14:59 AM
me too.
Posted: Wednesday, December 14, 2016 6:26:27 AM
eclecticpastime wrote:
orientcourt wrote:
The royalty history does show up if you choose the store you wish to review!


No it doesn't if you don't have multiple stores.



Yes it does if you click on your one store's name... I only have one store and it worked for me.
Posted: Wednesday, December 14, 2016 6:35:33 AM
Shellibean_on_zazzle wrote:
eclecticpastime wrote:
orientcourt wrote:
The royalty history does show up if you choose the store you wish to review!


No it doesn't if you don't have multiple stores.



Yes it does if you click on your one store's name... I only have one store and it worked for me.


Ah, it does! Thanks for the tip!
Posted: Wednesday, December 14, 2016 6:54:26 AM
Add me to this list as well. Hope it's fixed soon Sad
Posted: Wednesday, December 14, 2016 7:29:50 AM
Maybe too many sales and crashed Smile I am sure Zazzle fix the glitch soon. ingeinc
Posted: Wednesday, December 14, 2016 7:33:36 AM
Misery loves company--add me to the list !
Posted: Wednesday, December 14, 2016 7:40:05 AM
No royalty history this morning (the 14th)
Posted: Wednesday, December 14, 2016 8:07:28 AM
Same here.
Posted: Wednesday, December 14, 2016 8:19:05 AM
Same here...
Same wrote:
Same here.
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