Re-organizing within Collections stopped working
Posted: Wednesday, August 21, 2019 9:08:44 AM
I am trying to re-organize a few products within this collection. https://www.zazzle.com/collections/baseball-119646388784535352 Moving the 3rd product to the first position. I've done this about four times, and after hitting done and refreshing the page, it goes back like I didn't do anything.

I'm on Google Chrome Version 76.0.3809.100 (Official Build) (64-bit) and use
iMac High Sierra 10.13.6

My cache and cookies were cleared this morning.
Posted: Wednesday, August 21, 2019 9:22:43 AM
+1
Posted: Wednesday, August 21, 2019 9:39:58 AM
Hey, I will take a look into this now!
Also how long has it been since you first attempted to change the order? Smile
Posted: Wednesday, August 21, 2019 10:04:19 AM
James wrote:
Hey, I will take a look into this now!
Also how long has it been since you first attempted to change the order? Smile



Since yesterday evening nothing has stuck for me... looks like there are some things happening on the backend in a few areas so not too worried as I know you guys will have everything back to normal soon enough.
Posted: Wednesday, August 21, 2019 10:09:26 AM
Me too. The arrows are gone to move an item to the top or bottom of the collection. If you move something by dragging and dropping, then click done, it doesn't work.

I added a new item to a collection, moved it down to the middle, pressed done and it stayed at the top of the collection...

Thanks for looking into this Smile
Posted: Wednesday, August 21, 2019 10:10:49 AM
Hi James,

I just noticed this just a few hours ago, and I'm rechecking it now, and no it's not working still. It was working fine for me this past weekend and before that.

Thanks!

Laura
Posted: Wednesday, August 21, 2019 12:44:37 PM
Was working yesterday but stopped today. I noticed today new additions: heart button and add to collection button. So the feature stopped working since the upgrade I guess. I checked in Safari, iPad and also MS Edge, Windows.

“Send to Front/Back” buttons are also gone. They are critical for me since dragging items between rows doesn’t work on mobile website and I mostly work on iPad Sad

I really wish you could implement ADDING TO THE END OF COLLECTION option. I would rarely need to rearrange my collections then Smile
Posted: Wednesday, August 21, 2019 12:51:51 PM
Thank you for all of the info! I have passed this on and I will get back once we have an update. Smile
Posted: Wednesday, August 21, 2019 3:58:52 PM
Locking this until we have an update.
Posted: Wednesday, September 04, 2019 3:23:34 PM
This should be fixed now.
Posted: Wednesday, September 04, 2019 3:27:59 PM
Mine still aren't sticking after I rearrange them... I will try again in the morning... fingers crossed Love
Posted: Wednesday, September 04, 2019 4:06:20 PM
I'm having the same problem today (Sep 4, 2019). I have two collections that I added new products to. I rearranged the order of the products in both collections, but it's not saving the changes after I click on Done. I've tried it several times, and it never saves the changed order. I'm using Firefox 69.0. The collections are:

https://www.zazzle.com/collections/sleepy_hollow_halloween-119147681300809463

https://www.zazzle.com/collections/halloween-119058388230346626
Posted: Wednesday, September 04, 2019 4:25:54 PM
I'm keeping an eye on this.
Posted: Wednesday, September 04, 2019 6:03:30 PM
Me too. Re-ordered this collection yesterday morning, but it didn't take.
https://www.zazzle.com/collections/blue_gray_elegant_wedding_suite-119481699630924026

Not sure if I just need to wait or what.
Posted: Wednesday, September 04, 2019 6:46:16 PM
Ok, I'll take it from here.

Sorry for the false alarm.
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