Please help me. Im so upset
Posted: Wednesday, August 08, 2018 7:05:41 PM
Today is international cat day and I have a collection called for the love of cats. I've been sharing the link since yesterday all over various groups and websites. Apparently when you click the link to my collection it says that I have no items in that collection. There are 58 cat items. What's going on? I can't tell you how much time I spent in the last 48 hours Marketing the cat products Sad
Posted: Wednesday, August 08, 2018 7:10:15 PM
Pawbaby wrote:
Today is international cat day and I have a collection called for the love of cats. I've been sharing the link since yesterday all over various groups and websites. Apparently when you click the link to my collection it says that I have no items in that collection. There are 58 cat items. What's going on? I can't tell you how much time I spent in the last 48 hours Marketing the cat products Sad


Could be a glitch ? Did you add products recently? Maybe things haven't indexed. Any changes made have to be indexed.
Posted: Wednesday, August 08, 2018 7:22:26 PM
Gina ©gleem wrote:
Pawbaby wrote:
Today is international cat day and I have a collection called for the love of cats. I've been sharing the link since yesterday all over various groups and websites. Apparently when you click the link to my collection it says that I have no items in that collection. There are 58 cat items. What's going on? I can't tell you how much time I spent in the last 48 hours Marketing the cat products Sad


Could be a glitch ? Did you add products recently? Maybe things haven't indexed. Any changes made have to be indexed.



I have no idea. I guess I can call tomorrow. This is crazyCrying
Posted: Wednesday, August 08, 2018 7:23:21 PM
Pawbaby wrote:
Gina ©gleem wrote:
Pawbaby wrote:
Today is international cat day and I have a collection called for the love of cats. I've been sharing the link since yesterday all over various groups and websites. Apparently when you click the link to my collection it says that I have no items in that collection. There are 58 cat items. What's going on? I can't tell you how much time I spent in the last 48 hours Marketing the cat products Sad


Could be a glitch ? Did you add products recently? Maybe things haven't indexed. Any changes made have to be indexed.



I have no idea. I guess I can call tomorrow. This is crazyCrying


With this Tech forum, calls are unnecessary. Just wait till a MOD returns in the morning.
Posted: Wednesday, August 08, 2018 8:02:48 PM
Pawbaby wrote:
Today is international cat day and I have a collection called for the love of cats. I've been sharing the link since yesterday all over various groups and websites. Apparently when you click the link to my collection it says that I have no items in that collection. There are 58 cat items. What's going on? I can't tell you how much time I spent in the last 48 hours Marketing the cat products Sad


Collections have to be reindexed every time you update them in any way. This is usually quite fast, but currently isn't, which is a known issue. There's really not a lot you can do about it other than not touching the collection at all (in the hopes it'll get indexed) and switching to different links, like specific products, for anything else you do. You can check to see what the collection looks like to others by logging out, so you'll know when it recovers.

The only upside of being a known issue is you really don't need to call or anything like that. When it's fixed, it'll be fixed for everyone, and your links will start working.
Posted: Thursday, August 09, 2018 4:16:24 AM
Not that it helps much, but did you see this thread pawbaby?

https://forum.zazzle.com/technical/newest_collections_not_showing_in_public_view
Posted: Thursday, August 09, 2018 5:08:01 AM
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