other people's saved products showing in my saved designs folder
Posted: Thursday, January 16, 2020 3:28:27 PM
ended up with what i am assuming is someone else's throw pillow in my saved designs folder and it wasn't one of my designs. Also a throw blanket of mine that i am assuming someone customized. I have deleted these
Posted: Thursday, January 16, 2020 3:52:43 PM
Having the same problem...a mix of mine, some blanks and somebody else's.
Posted: Thursday, January 16, 2020 4:00:03 PM
I just deleted saved designs that were in there a long time ago but I since had deleted them!
Posted: Thursday, January 16, 2020 4:02:36 PM
Was wondering what was going on because having same issue.
Posted: Thursday, January 16, 2020 4:12:06 PM
I had the same thing a few weeks ago - some t-shirt that wasn't mine showed up in my saved designs.

I thought perhaps my account had been hacked, so I changed my password, but it's sounding like it's not just me...
Posted: Thursday, January 16, 2020 4:30:31 PM
If you see products in your Saved Designs that you do not recognize please link them in your post. This will allow us to investigate the issue. If you delete them then we can't really do much.
Posted: Thursday, January 16, 2020 4:41:25 PM
I have almost two pages worth in my saved designs that are not mine. Here is just one.
Posted: Thursday, January 16, 2020 4:43:10 PM
Posted: Thursday, January 16, 2020 5:35:39 PM
Posted: Thursday, January 16, 2020 5:50:15 PM
So, remember this thread: https://forum.zazzle.com/technical/help_everything_i_publish_is_going_into_zazzle

People started posting links to products in that discussion thread, and because the designs were not published products it seems that those products were then added to your Saved Designs. So I'll have to ask that you rely on your own memory, but if you do see something odd in your Saved Designs that ALSO appears in that discussion thread then that will probably explain why.
Posted: Thursday, January 16, 2020 7:56:09 PM
edited to add: ACK! Don't get mad a me. I thought this was just about wacky saved design area, not just none my product stuff. But I assume it might be related.

I have pages of saved designs that popped back in after being deleted weeks ago.


These are the same -- time and date are identical, it's like they duplicated

and another one, a couple minutes later

Then there are some that were in quick create and have published, so they left the saved area, but are now back

This is one that I have never seen before
Posted: Friday, January 17, 2020 6:39:36 PM
I too am having the very same issues others have mentioned in their posts.

Something has seriously gone awry.

I am seeing multiple blank products, products that are NOT my own and other issues that are quite synonymous with that of other Zazzle shop keepers and designers.


This is a hyperlink to one of many pages which are NOT dsiplaying or functioning correctly.

I am running Windows 10 on a desktop and my current browser is Firefox as I no longer use Google Chrome as Zazzle and Google Chrome are NOT compatible.

Thanks in advance for any help or assistance.
Posted: Tuesday, January 21, 2020 11:17:07 AM
Z, do you still want us to save them or is it okay to delete them now?
Posted: Wednesday, January 22, 2020 4:49:15 AM
Hi Zbug, looking into this now, thanks Smile
Posted: Wednesday, January 22, 2020 8:55:15 AM
Is anyone still seeing unexpected products in their Saved Designs?
Posted: Wednesday, January 22, 2020 9:02:13 AM
None for me - just the one I reported before. But as I reported in this thread, I am seeing things I never viewed in my "recently viewed" list. Don't know if that's related or not.
Posted: Monday, January 27, 2020 5:52:03 PM
Yes I had a handful of this stamp template (from my own store) a few weeks ago show up in mulitple saved designs, (that I didnt duplicate or edit) which I deleted, then this flat card for chinese new year showed up today in my saved designs that is not mine.



the stamp was tied into another issue where i was sent an email that it was hidden by zazzle because of a quality error...long story short I mentioned the copies and that I've sold many before with no quality problems and they apologized and made it public again and said they were looking into the production problem. I thought my account got hacked and someone was changing my products or something!
Posted: Thursday, January 30, 2020 9:55:52 AM
Scott wrote:
Is anyone still seeing unexpected products in their Saved Designs?

I do not see any new unexpected designs (the old ones are still there).
Posted: Friday, February 14, 2020 2:02:54 PM
Just happened to me.
I deleted the items and changed my password.
Posted: Tuesday, February 18, 2020 9:26:48 AM
Most of the issues reported above were caused by the "zazzle_templates products aren't publishing" bug that's since been resolved.

I'm going to lock this to avoid confusion. We can handle new reports in another discussion thread.
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