Only first 20 (first page) of collections showing
Posted: Thursday, March 14, 2019 2:21:30 PM
If you choose the COLLECTIONS tab from the landings page (or scroll down the page and click "view all collections", it loads them all collapsed. You can barely see what's in a collection.

Then aside from that, there's no way to get past the first page (20 collections is the default, and unlike with my own collections in the backend, there's no arrow to go to the next page, or an option to set the first page to show 96 or 120.

I visited a shop with 246 collections, and thus the last 226 collections, I cannot view.
Posted: Thursday, March 14, 2019 3:18:57 PM
Do you have any examples that you can provide to us? I just went to a few stores with 100+ collections and everything looks fine.
Posted: Thursday, March 14, 2019 3:35:58 PM
Can you also provide links?
Posted: Friday, March 15, 2019 12:44:34 PM
Thank you for the replies!
I sent a screenshot to Leontien (as I can't upload anything here)

As for the urls... it does not work with any store, so I don't think an url would be helpful but please let me know if you need it anyway!
Posted: Friday, March 15, 2019 1:33:14 PM
Leontien forwarded the email to me.

I see you're using Windows operating system. Which version of the operating system are you using?
I see you're using Firefox web browser. Which version of the browser are you using?
Posted: Monday, March 18, 2019 10:05:57 AM
I can only reproduce this issue on Firefox when using version 59 and older. Version 60 through 65 (65 is the most recent) work just fine.

I would suggest updating your Firefox browser to the latest version. This will ensure that you're getting the best web experience.

If you aren't able to update your Firefox browser to version 65 it may be because you're still running Windows XP. If that's the case, then I'd suggest that you purchase a new computer. Firefox no longer supports Windows XP, and here at Zazzle we don't currently have the resources to continually support 17 year old operating systems and/or outdated web browsers.

That said, if you happen to be using the latest version of Firefox AND you're still seeing this issue then please let us know and we'll take another look.
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Print this topic
RSS Feed
Normal
Threaded