Groups: Member
Joined: 7/4/2018
Posts: 70
Location: Bournemouth
|
Hello
My last 37 products are not visible in my shop. Even though I got emails confirming adding them to my store.
Thank you for any help.
PS. Editing of products didn't help.
|
|
Groups: ProSeller
Joined: 7/21/2009
Posts: 5,720
|
No doubt this is an indexing problem. Alexksandra believe it or not there are so many people adding products to Zazzle that sometimes the system backs up. The products may not be in your shop but I'm sure if you look for your products in search with keywords, under newest, you will see them there. This problem happens a lot.
|
|
Groups: Member
Joined: 7/4/2018
Posts: 70
Location: Bournemouth
|
32 products are visible now. 5 more to go  Thank you Admins 
|
|
Groups: ProSeller
Joined: 7/21/2009
Posts: 5,720
|
The dam broke last night.
|
|
Groups: Member
Joined: 7/4/2018
Posts: 70
Location: Bournemouth
|
Hello I have the same problem again. Almost 100 newest products are not visible in my store. Could someone to fix it, please? Thank you Alex
|
|
Groups: Administration, Member, Zazzle Admin, Zazzle Employee
Joined: 9/14/2015
Posts: 413
|
Looks like a lot of products were created within the past two days. Can we check back on this in a day or two?
|
|
Groups: ProSeller
Joined: 7/12/2016
Posts: 50
|
I know sometimes it takes time to show up in the set category in your store. Sometimes a couple of hours but if it isn't there in atleast 24 hours then there is a glitch happening on Zazzle side.
|
|
Groups: Member
Joined: 7/4/2018
Posts: 70
Location: Bournemouth
|
@Kevin - yes, of course @Red Wyvern Designs - you're right And I'm waiting for my products visibility 1-3 days Thank you for your answers
|
|
Groups: ProSeller
Joined: 8/10/2017
Posts: 73
Location: Denver
|
I have the same issue, but I did a general public search and the products are there, they're just not showing up in my store. I also did some spot checking on older products and there are older things (like made in April) that are also not appearing in my store, though they too are showing up in a public search. I'm not sure what it means.
|
|
Groups: Zazzle Admin, Zazzle Employee
Joined: 10/14/2015
Posts: 3,165
|
As always, if you would like assistance then please provide examples of products that are not appearing in your store along with a short explanation of where you are not seeing the product.
|
|
Groups: ProSeller
Joined: 8/10/2017
Posts: 73
Location: Denver
|
|
|
Groups: Zazzle Admin, Zazzle Employee
Joined: 10/14/2015
Posts: 3,165
|
No, I don't need links for all of them. This will do. Thanks.
|
|
Groups: ProSeller
Joined: 8/10/2017
Posts: 73
Location: Denver
|
Thanks so much for looking into it!
|
|
Groups: Member
Joined: 7/4/2018
Posts: 70
Location: Bournemouth
|
|
|
Groups: ProSeller
Joined: 4/3/2011
Posts: 1,394
|
Any progress on this? I have products created on the 28th not showing up in public search.
Happy to provide links if you should need any more. Thanks!
|
|
Groups: Member
Joined: 1/13/2019
Posts: 113
|
Hello, I am having the same issue. Is there any update on this?Products posted on the 27th and after are not showing for me.
|
|
Groups: Zazzle Admin, Zazzle Employee
Joined: 10/14/2015
Posts: 3,165
|
Westerngirl wrote:Any progress on this? Has there been any progress between the hours of 8:30pm and 8:17am? Probably not. Our engineers are human beings and deserve some time to be with their families. And, yes, if you want me to review your case then please do provide 5-8 examples. Otherwise, just sit tight and cross your fingers that your issue is exactly the same as what ZingerBug is experiencing. There's never any guarantee that it is.
|
|
Groups: Member
Joined: 7/4/2018
Posts: 70
Location: Bournemouth
|
|
|
Groups: ProSeller
Joined: 3/13/2013
Posts: 577
|
I have around 50 plus products that haven't shown since the 27th of May..today is the 3rd of June...any update infor???? Thanks Donna
|
|
Groups: ProSeller
Joined: 10/19/2017
Posts: 91
Location: On the brink of insanity somewhere near lalaland
|
|
|
Groups: ProSeller
Joined: 2/25/2011
Posts: 47
|
I think there was no update for new products. Since days, when I search Fractal - newest, there is the same. And I also made many products since 27th that are not in my store and not to find at Zazzle.  (And sorry for my English)
|
|
Groups: Member
Joined: 7/24/2012
Posts: 9
Location: Paris
|
Although I have been with Zazzle for many years, I have not used it much over the past five or six years, so found I was not very familiar with it. About four days ago, I went back through my account to remove certain items and add new ones individually (without quick create). I received emails to say my products were created (this is about four days ago) and would be in my store and available to find in 24 hours.
If I look at my account via store management, I can see the products I created, but if I select the public view, or try to search for any of them, they simply don't exist. They are public, so I thought I must be doing something silly and wrong, but thanks to this thread, it seems like there is simply a big delay?
For those of us who are a little unfamiliar with Zazzle, it is very confusing. Perhaps the 24 hour estimate should be revised? I don't know if delays like this are a common experience?
|
|
Groups: Member
Joined: 1/13/2019
Posts: 113
|
|
|
Groups: ProSeller
Joined: 5/22/2009
Posts: 68
|
I too have products not showing up. Nothing since Monday, May 27th. In the past, I don't think it's ever gone more than 5 days. I have 72 products not showing and doing a public search, they do not show up. https://www.zazzle.com/simple_foliage_save_the_date_wedding_magnet-160427257648636795[/url] Thanks for checking this.
|
|
Groups: Member
Joined: 5/25/2019
Posts: 12
Location: Pasadena
|
Same problem here, nothing created since May 27 showing in my store or public search. I just joined Zazzle last week and am not sure what to expect. Examples: https://www.zazzle.com/hummingbird_and_bee_postcard-239075224477456750https://www.zazzle.com/hummingbird_flying_in_purple_salvia_note_card-256299230780866923I also have not received any email confirmation regarding the publishing of products created on and after May 30. Example: https://www.zazzle.com/california_sunset_blank_greeting_card-256269693538518886
|
|
Groups: Member
Joined: 5/25/2019
Posts: 12
Location: Pasadena
|
Received the email confirmations now! Thanks.
|
|
Groups: ProSeller
Joined: 5/19/2010
Posts: 15,772
Location: Torrance
|
Although my items made 5/30/19 do not show in Newest sort for my store, or by searching for product type/keyword find the item, searching by product ID# does pull it up in the marketplace.
I feel that if you search for the new product by ID# in the public area and the page comes up, that this is just an indexing delay. All is well, it will eventually show up.
|
|
Groups: ProSeller
Joined: 8/2/2011
Posts: 20
Location: NG
|
|
|
Groups: ProSeller
Joined: 4/11/2017
Posts: 159
Location: Palos Verdes
|
|
|
Groups: ProSeller
Joined: 10/18/2011
Posts: 351
|
|
|
|
Guest |