Newest products are not showing. 4 pages: [1] 2 3 4
Posted: Saturday, May 11, 2019 2:27:36 AM
Hello

My last 37 products are not visible in my shop. Even though I got emails confirming adding them to my store.
Thank you for any help.

PS. Editing of products didn't help.
Posted: Saturday, May 11, 2019 4:41:19 AM
No doubt this is an indexing problem. Alexksandra believe it or not there are so many people adding products to Zazzle that sometimes the system backs up. The products may not be in your shop but I'm sure if you look for your products in search with keywords, under newest, you will see them there. This problem happens a lot.
Posted: Saturday, May 11, 2019 6:06:21 AM
32 products are visible now. 5 more to go Grin
Thank you Admins Smile
Posted: Sunday, May 12, 2019 3:37:44 AM
The dam broke last night.

Smile

Posted: Thursday, May 30, 2019 10:37:57 AM
Hello Smile
I have the same problem again. Almost 100 newest products are not visible in my store.
Could someone to fix it, please? Smile
Thank you

Alex
Posted: Thursday, May 30, 2019 1:27:46 PM
Looks like a lot of products were created within the past two days. Can we check back on this in a day or two?
Posted: Thursday, May 30, 2019 2:41:14 PM
I know sometimes it takes time to show up in the set category in your store. Sometimes a couple of hours but if it isn't there in atleast 24 hours then there is a glitch happening on Zazzle side.
Posted: Thursday, May 30, 2019 3:29:23 PM
@Kevin - yes, of course Smile

@Red Wyvern Designs - you're right Smile And I'm waiting for my products visibility 1-3 days Smile

Thank you for your answers Smile
Posted: Thursday, May 30, 2019 4:24:34 PM
I have the same issue, but I did a general public search and the products are there, they're just not showing up in my store. I also did some spot checking on older products and there are older things (like made in April) that are also not appearing in my store, though they too are showing up in a public search. I'm not sure what it means.
Posted: Thursday, May 30, 2019 5:41:36 PM
As always, if you would like assistance then please provide examples of products that are not appearing in your store along with a short explanation of where you are not seeing the product.
Posted: Thursday, May 30, 2019 6:25:50 PM
OK...

This product created in April seems to show up in the public search
https://www.zazzle.com/silver_foil_graduation_party_invitation-256760808333549961
But it's not visible in my store:
https://www.zazzle.com/store/zingerbug/gifts?cg=196752731232472332
The category has not changed, and it's visible on the management end, just not the public end.

This product was created earlier this week and shows up if I do a public search on its title:
https://www.zazzle.com/he_stole_my_heart_fun_poem_chalkboard_wedding_poster-228434463704414130
but it doesn't show up in my store:
https://www.zazzle.com/store/zingerbug/gifts?cg=196649730746614472&pg=1&sd=desc&st=date_created
Same deal as above. I see it on the management end, just not the public end.

Here are some more with the same problem:
https://www.zazzle.com/elegant_silver_foil_graduation_party_invitation-256407236342653541
https://www.zazzle.com/congratulations_graduate_graduation_party_paper_plate-256796848640242496
https://www.zazzle.com/congratulations_graduate_graduation_party_napkins-256440416633255044
https://www.zazzle.com/stop_denying_the_planet_is_dying_climate_activism_button-145935242488726218
https://www.zazzle.com/there_is_no_planet_b_political_environmentalism_button-145325830921369257
https://www.zazzle.com/for_the_love_of_gaia_fantasy_goddess_earth_mother_tote_bag-256413659414174061
https://www.zazzle.com/gay_pride_flags_4_table_wedding_seating_chart-228667411422818469
https://www.zazzle.com/5_table_gay_pride_flags_wedding_seating_chart-228105655039587652


Do you need links for all of them?
Posted: Thursday, May 30, 2019 7:33:22 PM
No, I don't need links for all of them. This will do. Thanks.
Posted: Thursday, May 30, 2019 7:35:24 PM
Thanks so much for looking into it!
Posted: Friday, May 31, 2019 1:07:58 AM
Posted: Friday, May 31, 2019 7:13:57 AM
Any progress on this? I have products created on the 28th not showing up in public search.

Happy to provide links if you should need any more. Thanks!
Posted: Friday, May 31, 2019 7:54:07 AM
Hello, I am having the same issue. Is there any update on this?Products posted on the 27th and after are not showing for me.
Posted: Friday, May 31, 2019 8:43:56 AM
Westerngirl wrote:
Any progress on this?
Has there been any progress between the hours of 8:30pm and 8:17am? Probably not. Our engineers are human beings and deserve some time to be with their families.

And, yes, if you want me to review your case then please do provide 5-8 examples. Otherwise, just sit tight and cross your fingers that your issue is exactly the same as what ZingerBug is experiencing. There's never any guarantee that it is.
Posted: Friday, May 31, 2019 10:42:30 AM
Posted: Friday, May 31, 2019 1:42:06 PM
I have around 50 plus products that haven't shown since the 27th of May..today is the 3rd of June...any update infor????




Thanks Donna
Posted: Friday, May 31, 2019 1:58:42 PM
Posted: Friday, May 31, 2019 7:29:08 PM
I think there was no update for new products. Since days, when I search Fractal - newest, there is the same. And I also made many products since 27th that are not in my store and not to find at Zazzle. Crying

(And sorry for my English)
Posted: Friday, May 31, 2019 9:54:15 PM
Although I have been with Zazzle for many years, I have not used it much over the past five or six years, so found I was not very familiar with it. About four days ago, I went back through my account to remove certain items and add new ones individually (without quick create). I received emails to say my products were created (this is about four days ago) and would be in my store and available to find in 24 hours.
If I look at my account via store management, I can see the products I created, but if I select the public view, or try to search for any of them, they simply don't exist. They are public, so I thought I must be doing something silly and wrong, but thanks to this thread, it seems like there is simply a big delay?
For those of us who are a little unfamiliar with Zazzle, it is very confusing. Perhaps the 24 hour estimate should be revised? I don't know if delays like this are a common experience?
Posted: Friday, May 31, 2019 11:53:20 PM
Please find my examples :

https://www.zazzle.com/modern_rose_gold_glitter_floral_happy_birthday_card-256049145139364569

https://www.zazzle.com/personalised_lashes_rose_gold_glitter_floral_case_mate_iphone_case-179807626111096780

All products created on the 27th or after are not visible. And they do not show when I search for them.

Thanks for looking into this
Posted: Saturday, June 01, 2019 4:08:32 AM
I too have products not showing up. Nothing since Monday, May 27th. In the past, I don't think it's ever gone more than 5 days. I have 72 products not showing and doing a public search, they do not show up.

https://www.zazzle.com/simple_foliage_save_the_date_wedding_magnet-160427257648636795[/url]

Thanks for checking this.
Posted: Saturday, June 01, 2019 8:09:34 AM
Same problem here, nothing created since May 27 showing in my store or public search. I just joined Zazzle last week and am not sure what to expect.

Examples:

https://www.zazzle.com/hummingbird_and_bee_postcard-239075224477456750
https://www.zazzle.com/hummingbird_flying_in_purple_salvia_note_card-256299230780866923

I also have not received any email confirmation regarding the publishing of products created on and after May 30.

Example: https://www.zazzle.com/california_sunset_blank_greeting_card-256269693538518886
Posted: Saturday, June 01, 2019 11:31:42 AM
Received the email confirmations now! Thanks.
Posted: Saturday, June 01, 2019 11:57:29 AM
Although my items made 5/30/19 do not show in Newest sort for my store, or by searching for product type/keyword find the item, searching by product ID# does pull it up in the marketplace.

I feel that if you search for the new product by ID# in the public area and the page comes up, that this is just an indexing delay. All is well, it will eventually show up.
Posted: Saturday, June 01, 2019 6:27:48 PM
Posted: Sunday, June 02, 2019 6:07:29 PM
Posted: Monday, June 03, 2019 5:00:33 AM
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