Newest products are not showing. 4 pages: 1 2 [3] 4
Posted: Sunday, July 07, 2019 3:54:11 AM
PawsitiveDesigns thanks for confirming them missing in the MP. That issue is a new one. Generally when this happens the products are found in the MP. This to me is most disturbing.

The pattern seems to be when Z has a new update or new product it messing with indexing. This time was a bad one.
Posted: Sunday, July 07, 2019 5:27:54 AM
Lynn-Marie Gildersleeve wrote:
PawsitiveDesigns thanks for confirming them missing in the MP. That issue is a new one. Generally when this happens the products are found in the MP. This to me is most disturbing.

The pattern seems to be when Z has a new update or new product it messing with indexing. This time was a bad one.


I been poking around and using my title of the missing items did not produce my item in the MP.

I have been making lots of business cards during the holiday.

It seems that July 3rd was the day things broke. I am on the east coast so working while west coast is sleeping.
The early items of that day made it...but then ones made later in the day did not.
I have been making about 20 items a day..and so far..none after the 3rd have shown up.
https://www.zazzle.com/ocean_sunrise_sea_mindfulness_yoga_resort_business_card-256080760732201988

This one was made on the 4th
Golden Crab Fine Dining by The Sea White Gold Square Business Card
https://www.zazzle.com/golden_crab_fine_dining_by_the_sea_white_gold_square_business_card-256265149375954556
Back end shows 58 products for Ocean Beach Sea
Front end shows far less..I believe 21
https://www.zazzle.com/store/annarosaenergyartist/gifts?cg=196422011438281400
Coincidentally...the last sale I made was early the third as well Sad
Posted: Sunday, July 07, 2019 6:36:49 PM
Same here. No products since July 3rd Crying
Posted: Sunday, July 07, 2019 6:38:19 PM
Me too. Nothing public or in MP since July 3rd. All my stores are affected.
Posted: Sunday, July 07, 2019 7:45:37 PM
This is serious stuff. I am sure Z will find the need to get it's products up to date ASAP.
Posted: Sunday, July 07, 2019 8:09:35 PM
Umm... Just guessing... But, I suspect this has to do with the July 4th holiday. The same thing happened at Memorial Day. (If this is the case, it might be nice if we were told when and for how long indexing would be halted for any given holiday.)
Posted: Monday, July 08, 2019 1:58:25 AM
Saints_Aplenty wrote:
Umm... Just guessing... But, I suspect this has to do with the July 4th holiday. The same thing happened at Memorial Day. (If this is the case, it might be nice if we were told when and for how long indexing would be halted for any given holiday.)

Sounds like you have been around for a while here on Z Smile
I have been actively creating here at Z for only about 1.5 years.
In my short history...I have not experienced this before.
Hope you are right and the switch will be flipped back to "on".

Update: I just made a sad discovery so started a separate thread.
I would love your feedback.
https://forum.zazzle.com/technical/sub_sub_categories_in_store_categories_are_gone?m=1645939#1645939
Posted: Monday, July 08, 2019 2:22:07 AM
Posted: Monday, July 08, 2019 5:07:19 AM
I just checked again, and my newest products are still not showing up in the Marketplace.

Gypsy Rose Chic:

256158840107629609
256120860217501508
256675881242013182
256167330957852575
154630844807754855
256028809452557669
256530707339700051
256268524232240042
256538180217327884
256208889935493116
256321902855431330
256868195048240278
256560060483448801
154555783700571124

Boagie's Backyard Emporium:

256589558663855648
256612749629279086
256347239615665600
256938690970971611
256263060279620248
256412539724593271
256100186718476037
155505855011515624
256681057919739181
256211569191878853
155323291595947092
155771991794535045
155739354664470018
256260384237422504
256009141796944136
256933856020063801
256443833990154865
256700502909805697
256402598105033784
256444785339978895
256069583708423650
Posted: Monday, July 08, 2019 6:15:35 AM
This is site wide. Pick any category in the MP and sort by "new" and there are no products after July 3, with one EXCEPTION: there are a bunch of Marvel Comics products dated July 5th (because...superheros! LOL).


I DO think it is a broken search function, because if I search by product ID I can find my products. It's just that nothing is showing up in the MP since 7/3.
Posted: Monday, July 08, 2019 6:37:16 AM
CedarAndString wrote:
This is site wide. Pick any category in the MP and sort by "new" and there are no products after July 3, with one EXCEPTION: there are a bunch of Marvel Comics products dated July 5th (because...superheros! LOL).


I DO think it is a broken search function, because if I search by product ID I can find my products. It's just that nothing is showing up in the MP since 7/3.

Yep..that is when it happened with my stuff. Early morning products made it...but not later products.

Also have missing sub-cats now. (see link above for thread url)
Posted: Monday, July 08, 2019 6:56:01 AM
Thanks for all the examples guys. Seeing what's happening her now. Apologies for the inconvenience.
Posted: Monday, July 08, 2019 12:24:13 PM
I'm experiencing this issue too. I created 18 products which show up in its collection but only 12 results come up in my store and only 10 in the marketplace.

The 6 missing from my store were made most recently on 7/3 and 7/5:
233902311289697955
233055164905933542
233618991118288369
217237828323036213
217446021831505378
233612531676356545

The above products are also missing from the marketplace plus two more created earlier on 6/22:
145017349661256637
128105176637660855

The last two are correctly batched with other color variations so maybe that's why they aren't showing. Am I interpreting that correctly? If you have variations of a design and the color dots are showing beneath the product on the search page, does that mean the other color versions won't individually appear in search?
Posted: Monday, July 08, 2019 5:37:42 PM
Still having this issue. Nothing that I've uploaded this week shows in my stores. Only can see them by site management/backend.

Examples:

235880645284262264
235950444588711193
235508277540200335
235411411175826819
235873444345461075
235138152051229663

Most of these are about 3 days old.






Posted: Tuesday, July 09, 2019 2:45:16 AM
Still not fixed here.
Posted: Tuesday, July 09, 2019 4:20:52 AM
CedarAndString wrote:
This is site wide. Pick any category in the MP and sort by "new" and there are no products after July 3, with one EXCEPTION: there are a bunch of Marvel Comics products dated July 5th (because...superheros! LOL).


I DO think it is a broken search function, because if I search by product ID I can find my products. It's just that nothing is showing up in the MP since 7/3.


You are right, there are no new products site wide after July 3rd when you search in the marketplace.
Posted: Tuesday, July 09, 2019 6:03:33 AM
These items created on 7/4/19 are still not showing in my public storefront, but there are 12 that I created on 7/5 that are showing up. These seem to have gotten skipped.

256729430320847927
256947418386750160
235263335641988969

I have a discrepancy of 13 products not showing in the public end that should be, but I haven't had a chance to locate them all yet.
Posted: Tuesday, July 09, 2019 7:11:55 AM
I have the same problem. About 150 products not showing up in the marketplace. They are all from 7/3 or later. I can add them to a collection and then they are visible, but you can not find them by searching.
Since I don't know why this is happening, I stopped creating new productsCrying . It would be nice to hear something from Zazzle about this problem and to know what causes this and if and when there will be a solution. Will my products show up eventually or are they lost? Can I go on creating new products or should I stop for the time being?
Posted: Tuesday, July 09, 2019 8:00:23 AM
Like you all, I also have no products showing after the 3rd. With the exception of 3 I did very early in the morning. I'm in New England. Does anyone know if anyone from Zazzle has given a timeline of when this issue may be resolved?
Posted: Tuesday, July 09, 2019 8:04:06 AM
Tired of waiting. These are still not showing up in my public storefront:

256455660969053465

256984099065040719

256063517841770564

256831585165968224

256022461824040756

256169118911487472

235062151350214846

145074503541401519

ETA: I'm seeing these in my public-facing storefront now - thanks!
Posted: Tuesday, July 09, 2019 12:12:21 PM
James noted the issue yesterday so it will probably take more than 24 hours to debug whatever caused it.

I sure hope that my sub-sub-categories come back too.

I am still making products banking on them eventually having their delayed debut on MP.



Posted: Tuesday, July 09, 2019 12:28:09 PM
Here is my new list of things that I can't find in my public stores or the MP


(created 7/5)
256419960363053347
256292500593165308

(created 7/6)
256564667954782409
256089015485440825
256632096918580859

(created 7/7)
256834178026066524
256867777703219605
256388902660238256
256047057091796598
256979064488086998
256861500327645163
256318369920427894
256138373989470152
256205510462923396




(created 7/8)
256430753305861917
256383177322770713
256809200582014614
256359281333170422
256817350524920956
228340380676184170
200498053506178521

(created 7/9)
256833737199289028
256690450463647825



Posted: Tuesday, July 09, 2019 6:16:28 PM
Yay! Mine showed up! Thanks tech folks!
Posted: Tuesday, July 09, 2019 6:59:18 PM
Mine are finally up as well! Love Hope everyone else is too!
Posted: Tuesday, July 09, 2019 8:06:05 PM
got mine too now, Thank you!
Posted: Tuesday, July 09, 2019 10:51:36 PM
Thank you for resolving the problem.
Posted: Wednesday, July 10, 2019 6:01:03 AM
Okay, I am starting to see a few of my Wooden Box Signs appear, but only when I type the word "wooden" in my storefront search bar. "Wooden Box Signs" in the search bar shows nothing.

Update: Search for Wooden Box Signs is now working! Yeah!Laughing
Posted: Saturday, July 27, 2019 10:06:22 PM
Okay so this happens sometimes. But i have not gotten any updates in the RSS feed since the 20 of juli. That is getting a little more then a hiccup.

M Koert
Posted: Sunday, July 28, 2019 5:02:48 AM
MilitaryMall wrote:
Okay so this happens sometimes. But i have not gotten any updates in the RSS feed since the 20 of juli. That is getting a little more then a hiccup.

M Koert


Could that have something to do with the url change to stores?
Posted: Tuesday, August 06, 2019 3:08:10 AM
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