New products are not showing on the market place
Posted: Wednesday, February 12, 2020 1:38:55 AM
Hello,
I have noticed that all new product are not showing on the market place since January 14th,new products are visible only in designers stores. I suppose it's a technical issue.
Posted: Wednesday, February 12, 2020 2:55:18 AM
Hi Makidzona. Could you please provide some examples/links to some of the products you're referring to? Once you do I can take a look. Thanks Smile
Posted: Wednesday, February 12, 2020 3:23:50 AM
The issue are all new products since January 14th, not of them are shown or visible on the market place.
It includes all designers,not only me. For example business cards, wedding invitations,look at the last published product in that sections,you will noticed the date products were published.
If it helps here are some mine products
https://www.zazzle.com/cantaloupe_tropical_romantic_coral_calligraphy_invitation-256566861636923592
https://www.zazzle.com/agate_geode_blue_rose_gold_calligraphy_invitation-256822871362088739

ThanksSmile
Posted: Wednesday, February 12, 2020 10:35:06 AM
Hi Makidzona,I checked the products you listed and was able to find them in the marketplace without issues. I obtained the same result when being logged in to an account as well as logged out, as a guest.

In any case, if you are still affected by this issue, would you please be able to inform me of the device you are using (computer/mobile phone/tablet)? If on mobile, through the Zazzle app or a browser? And if through a browser (on mobile or computer), which browser?

In the meantime, if using a browser, I would suggest clearing its cache and cookies to see if that fixes the issue and if possible, testing using a different browser to compare results.

Posted: Wednesday, February 12, 2020 11:27:57 AM
Hello,
I am using computer and browser Google Chrome by default. I have cleared cache and cookies and tried Firefox browser, and it's the same products are not visible in the marketplace.
Posted: Wednesday, February 12, 2020 12:09:56 PM
Cian, go to the front page of Z. Click on any of the categories right above today's picks. Set the sort to newest. The newest products show as being created on January 14th.
Posted: Thursday, February 13, 2020 3:07:09 AM
Hey again, thanks for pointing this out. I'll reach out for some clarification regarding this. Thanks Smile
Posted: Thursday, February 13, 2020 8:49:14 AM
This is working as expected. Here's a quick explanation from a previous discussion:

https://forum.zazzle.com/technical/marketplace_problems
Quote:
Zazzle is constantly optimizing both the customer’s experience and the search engine experience. As you may know, Google, Bing and other websites crawl our website links to learn about our products; they don’t search for them. Customers on the other hand almost always search for them by putting in search terms like “phone grips” in our search bar.

Because we have to serve two different users (customers and search engines) we have decided to optimize each user’s experience differently. The url you reported https://www.zazzle.com/c/phone+grips?f_si=250692501813267351 is one optimized for search engines that crawl the header links. You can tell by the fact there is a /c/ in the URL.

This url https://www.zazzle.com/s/phone+grips?f_si=250692501813267351 is one optimized for customers and is how we handle customers searching for products. You can tell by the fact there is a /s/ in the URL.

You may notice that the second URL”/s/” shows all your products as it is the one that most customers would see since customers search for products, they don’t crawl URLs like search engines do.

Why are there less products in the category “/c/” URL? Because we have to strike a delicate balance of too much versus not enough content with the search engines who tend to crawl the /c/ URLs. They are constantly changing their algorithms and we have to react accordingly to make sure Zazzle keeps our top rankings in order to drive the most customers to Zazzle.

I know this was a bit of a long description but I wanted to give you some details into why you are seeing this difference. If you are checking for product listings in the marketplace make sure the /s/ is in the URL as the products in the /c/ URLs are constantly being optimized to drive more traffic to our site via SEO and hence, more traffic to our Designers.

James C
Posted: Thursday, February 13, 2020 9:07:23 AM
Scott wrote:
This is working as expected. Here's a quick explanation from a previous discussion:

https://forum.zazzle.com/technical/marketplace_problems
Quote:
Zazzle is constantly optimizing both the customer’s experience and the search engine experience. As you may know, Google, Bing and other websites crawl our website links to learn about our products; they don’t search for them. Customers on the other hand almost always search for them by putting in search terms like “phone grips” in our search bar.

Because we have to serve two different users (customers and search engines) we have decided to optimize each user’s experience differently. The url you reported https://www.zazzle.com/c/phone+grips?f_si=250692501813267351 is one optimized for search engines that crawl the header links. You can tell by the fact there is a /c/ in the URL.

This url https://www.zazzle.com/s/phone+grips?f_si=250692501813267351 is one optimized for customers and is how we handle customers searching for products. You can tell by the fact there is a /s/ in the URL.

You may notice that the second URL”/s/” shows all your products as it is the one that most customers would see since customers search for products, they don’t crawl URLs like search engines do.

Why are there less products in the category “/c/” URL? Because we have to strike a delicate balance of too much versus not enough content with the search engines who tend to crawl the /c/ URLs. They are constantly changing their algorithms and we have to react accordingly to make sure Zazzle keeps our top rankings in order to drive the most customers to Zazzle.

I know this was a bit of a long description but I wanted to give you some details into why you are seeing this difference. If you are checking for product listings in the marketplace make sure the /s/ is in the URL as the products in the /c/ URLs are constantly being optimized to drive more traffic to our site via SEO and hence, more traffic to our Designers.

James C


I missed this. Thank you so much for this explanation. Everything makes a lot of sense and I am grateful you are the ones who have to stay on top of all this. The efforts are appreciated!
Posted: Thursday, February 13, 2020 9:27:56 AM
Thanks for the explanation Smile
It was a bit confusing,because I made search from few computers and I was thinking that no one sees the newest products.
Posted: Thursday, February 13, 2020 11:51:11 AM
Scott wrote:

Because we have to serve two different users (customers and search engines) we have decided to optimize each user’s experience differently. The url you reported https://www.zazzle.com/c/phone+grips?f_si=250692501813267351 is one optimized for search engines that crawl the header links. You can tell by the fact there is a /c/ in the URL.


I don't know if I understood it right, so I apologize in advance if I misunderstood something.
But I noticed that when I open Zazzle's homepage, then select a category, the URL contains the "c" meant for search engines and not the "s" meant for customers.

For example, From the menu on the homepage, I selected the category "pillow", and this is the URL I got: https://www.zazzle.com/c/pillows

Wasn't it supposed to be https://www.zazzle.com/s/pillows with the "s" instead?
With this URL, sorting the pillows by "newest", the first pillow I get is from January the 15th. Instead, if I manually change the URL with the "s" meant for customers, the first pillow I get was designed today.
Posted: Thursday, February 13, 2020 12:44:09 PM
And then the question becomes,

What is causing the delay to Zazzle products being crawled by search engine bots? How many products have been created in the last month that search engines are not seeing...
Posted: Thursday, February 13, 2020 1:37:52 PM
Clicking on the links at the top of the page will always show a /c/ link.
Doing a search on the website (as in, clicking into the search field at the top of the page and typing something in) will always show a /s/ link.

To the best of my knowledge (James C is the expert here) the /c/ links are only one of the methods that we employ to get products seen by external search engines.

If there's questions beyond what's discussed above I would suggest posting them in Feedback so that the Mod team will see the issue and pass it along to James and the rest of the business team.

As far as this discussion, there isn't any bug. I will leave this discussion open in case anyone else has any questions on what I posted above (which was actually written by James C, so credit to him).
Posted: Thursday, February 13, 2020 1:46:24 PM
I was wondering how people are seeing the date created on the products?

Are you only looking at your own? or where can I see this data on products in a search result?
Posted: Thursday, February 13, 2020 1:54:46 PM
Open any product page and scroll down to the very bottom of the page. There's a section called "Other Info" that contains a "Created on" timestamp.
Posted: Thursday, February 13, 2020 3:08:05 PM
Scott wrote:
Open any product page and scroll down to the very bottom of the page. There's a section called "Other Info" that contains a "Created on" timestamp.


okay, thank you!
Posted: Monday, February 17, 2020 2:08:58 PM
New products are now visible on the market place Smile
Thank youSmile
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