Multiple Things Not Sticking if Edited
Posted: Friday, December 06, 2019 9:57:16 AM
Hi. I may have a similar problem as someone already noted, but I'd like to give the details and examples.

Problem #1: Nothing sticks in editing an older collection. This one: https://www.zazzle.com/collections/pink_diamond_argyle_bunny_baby_shower-119546129290519697
Clicked on the Edit inside the collection to: Go to Private, change title, tags, and description.

Problem #2: In trying to turn this product to the front view (on Chrome), it kept showing the back view. However, in Firefox, I was able to fix it.https://www.zazzle.com/tan_bunny_green_who_knows_mom_best_shower_game_invitation-256652919743352400

Please note: I'm usually on Chrome 78.0.3904.108 (Official Build) (64-bit) and MacOS High Sierra 10.13.6
However, I did try on Firefox and it still did not work on the collection. Firefox ver. 71.0 (64-bit)
But, it did work on the product. So, it's only the collection now with edits not sticking in either Chrome or Firefox.

Laura
Posted: Tuesday, December 10, 2019 7:59:45 AM
I've noticed the editing not working in collections as well. It's a bummer because I have no idea how long that hasn't worked so I don't know how many of my collections didn't get edited properly Sad
Posted: Tuesday, December 10, 2019 11:52:48 AM
Laura Sweat wrote:
Hi. I may have a similar problem as someone already noted, but I'd like to give the details and examples.

Problem #1: Nothing sticks in editing an older collection. This one: https://www.zazzle.com/collections/pink_diamond_argyle_bunny_baby_shower-119546129290519697
Clicked on the Edit inside the collection to: Go to Private, change title, tags, and description.


Laura


Laura, have you tried editing your collections from your collections instead of from inside the Collection itself. It has been reported that changes or new edits from within the collection don't work. The workaround is if you hit "edit" while viewing your collection from your Collections page. I think this is an existing well known issue.
Posted: Tuesday, December 10, 2019 2:25:38 PM
Lynn-Marie Gildersleeve wrote:
Laura Sweat wrote:
Hi. I may have a similar problem as someone already noted, but I'd like to give the details and examples.

Problem #1: Nothing sticks in editing an older collection. This one: https://www.zazzle.com/collections/pink_diamond_argyle_bunny_baby_shower-119546129290519697
Clicked on the Edit inside the collection to: Go to Private, change title, tags, and description.


Laura


Laura, have you tried editing your collections from your collections instead of from inside the Collection itself. It has been reported that changes or new edits from within the collection don't work. The workaround is if you hit "edit" while viewing your collection from your Collections page. I think this is an existing well known issue.


I don't understand your workaround?
Posted: Tuesday, December 10, 2019 2:47:38 PM
We're aware that things are not working properly here. Hopefully we will have a fix soon.
Posted: Tuesday, December 10, 2019 3:46:29 PM
MasterpieceCafe wrote:
Lynn-Marie Gildersleeve wrote:
Laura Sweat wrote:
Hi. I may have a similar problem as someone already noted, but I'd like to give the details and examples.

Problem #1: Nothing sticks in editing an older collection. This one: https://www.zazzle.com/collections/pink_diamond_argyle_bunny_baby_shower-119546129290519697
Clicked on the Edit inside the collection to: Go to Private, change title, tags, and description.


Laura


Laura, have you tried editing your collections from your collections instead of from inside the Collection itself. It has been reported that changes or new edits from within the collection don't work. The workaround is if you hit "edit" while viewing your collection from your Collections page. I think this is an existing well known issue.


I don't understand your workaround?


1. Start from your page of Collections like HERE.

2. Choose which collection you need to edit and use the "edit" option.

Any changes made in the following examples will not save.


1. If you are on a product page and go into the collection from there. Any changes done in this manner will not save.

2. If you click into the collection from your collections page and use "edit" while inside the collection itself, your changes will not save.

Hope it helps.
Posted: Tuesday, December 10, 2019 5:03:37 PM
Lynn-Marie Gildersleeve wrote:
MasterpieceCafe wrote:
Lynn-Marie Gildersleeve wrote:
Laura Sweat wrote:
Hi. I may have a similar problem as someone already noted, but I'd like to give the details and examples.

Problem #1: Nothing sticks in editing an older collection. This one: https://www.zazzle.com/collections/pink_diamond_argyle_bunny_baby_shower-119546129290519697
Clicked on the Edit inside the collection to: Go to Private, change title, tags, and description.


Laura


Laura, have you tried editing your collections from your collections instead of from inside the Collection itself. It has been reported that changes or new edits from within the collection don't work. The workaround is if you hit "edit" while viewing your collection from your Collections page. I think this is an existing well known issue.


I don't understand your workaround?


1. Start from your page of Collections like HERE.

2. Choose which collection you need to edit and use the "edit" option.

Any changes made in the following examples will not save.


1. If you are on a product page and go into the collection from there. Any changes done in this manner will not save.

2. If you click into the collection from your collections page and use "edit" while inside the collection itself, your changes will not save.

Hope it helps.


THANK YOU!! Now I get it! That worked! wOOt!
Posted: Wednesday, December 11, 2019 9:26:52 AM
I've tried and tried, cannot rearrange my collections in the order I'd like.
Posted: Saturday, December 14, 2019 7:38:15 PM
Unable to change any information or even change spelling in collections. Re-arrange was not working for the longest time but it now works. Too bad had to give up ability to fix information and titles in exchange. Sad
Posted: Monday, December 16, 2019 6:10:43 AM
Also product information does not stick.
I am trying to change the marketplace search category for wine labels with a wedding theme, but after correcting about 50, found that I am wasting my time.
https://www.zazzle.com/winter_wonderland_wedding_wine_label-256515276100741951

Or does this take a couple of days before it sticks? If I open up the information for the product on the back end, it says just wedding. Not wine labels for weddings.
It looks like the market place categories change after publication. I have a lot of products that are miscategorized and now turn out not to be possible to be corrected.
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