Last Viewed is malfunctioning again
Posted: Thursday, October 31, 2019 7:06:38 PM
Some of my stores show no updated ‘last viewed’ for 2-3 days. Others also show no recent ‘last viewed’ but if I scroll down past 40-50 items that were viewed days ago, some items show ‘last viewed’ within 24 hours. So they’re way out of date order (assuming the ‘within 24 hours’ is correct).

It’s frustrating that this keeps malfunctioning.
Posted: Friday, November 01, 2019 6:45:43 AM
Hi Zorinda, this should update immediately I believe. Can you provide a screenshot showing the error and links to products you think are affected? Thanks! Smile
Posted: Friday, November 01, 2019 7:29:52 AM
Padie, this problem has been ongoing for many, many months. It appears the re-indexing for Last Viewed is done every three or four days, and we end up eventually seeing the first page filled with products that were viewed three or more days before. After that, it gets jumbled so we're suddenly seeing some products that were viewed just a day ago or within 24 hours, these being sprinkled in amongst products that were viewed days before. Those who do a lot of advertising can't use Last Viewed to see if what they're doing is working.
Posted: Friday, November 01, 2019 9:01:59 AM
Agreed. Colorwash's description is how it's been the whole time I've been selling here (since March.) I'd LOVE if it actually was instant.
Posted: Friday, November 01, 2019 9:09:48 AM
Colorwash wrote:
Padie, this problem has been ongoing for many, many months. It appears the re-indexing for Last Viewed is done every three or four days, and we end up eventually seeing the first page filled with products that were viewed three or more days before. After that, it gets jumbled so we're suddenly seeing some products that were viewed just a day ago or within 24 hours, these being sprinkled in amongst products that were viewed days before. Those who do a lot of advertising can't use Last Viewed to see if what they're doing is working.


Colorwash, thanks for describing the issue way better than I did myself in my OP Smile
Posted: Friday, November 01, 2019 10:05:22 AM
Zorinda, my description grew out of frustration with the listing. Grin
Posted: Friday, November 01, 2019 10:28:38 AM
Sorry all, I see what you mean now. I passed this on previously in September I believe. I'm bumping that inquiry so fingers crossed this time around. Thanks for your patience with this Smile
Posted: Friday, November 01, 2019 12:00:58 PM
Thanks, Padie. I imagine their plate is full right now, but if they've developed a nag list, see if you can get our plea onto it.
Posted: Monday, November 04, 2019 9:55:19 AM
Orders (Last 7 days): 1
Orders (Last 30 days): 1
Orders (All time): 8
Qty Sold: 14
Last Viewed Date: 2 months, 22 days ago Shocked
Views: 58
Last Sold Date: 11/3/2019 Shocked
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