Is there an estimated date for collections to be fixed?
Posted: Monday, October 21, 2019 9:15:40 AM
I'm not trying to be pushy here because I know tech is overwhelmed. But since I'm seeing a lot of negative customer impact due to the fact that they can't find things in collections, I'm thinking of breaking my collections into smaller chunks so people can at least find critical stuff (like envelopes to match their invitations.) I don't want to spend hours working on this if collections are gonna be fixed today or tomorrow though, so if we could get an estimated time that would be really helpful.
Posted: Monday, October 21, 2019 2:18:22 PM
Good question! Please don't lock this thread without an estimated fix date!
Posted: Monday, October 21, 2019 6:33:30 PM
I'll update this thread when I have an update to share.
Posted: Monday, October 21, 2019 6:34:21 PM
And until then, you know the drill. Sorry.

If you understand how busy tech is, then you'll understand that stuff like this appearing in the Tech forum isn't beneficial.
Posted: Monday, October 21, 2019 6:36:36 PM
Thanks!

BTW "We have a bunch going on and won't be able to get to this for a few weeks" is a perfectly legitimate answer, it would just be helpful to have a vague time frame so we can plan accordingly.
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