Front/Back Merchandising Views
Posted: Wednesday, November 06, 2019 3:35:47 PM
What is the status of the front/back merchandising views? Will it be fixed soon?
Posted: Thursday, November 07, 2019 1:31:08 AM
Hi Sharon, I am not sure what error you are referring to here. Can you provide a detailed description of the error, a screenshot showing the error and a link to any products that may be affected? Thank you Smile
Posted: Thursday, November 07, 2019 8:47:37 AM
I can't speak for Sharon, but I'm having a problem with flat cards where you can't get the merchandising view that shows the front and back of the card to be the one that displays. I have some cards that are the same on the front but with a different color back, so I want the front/back view to display so the customer can tell what they're getting, but the only view it will show is the one with the envelope behind the card.

https://www.zazzle.com/believe_sparkle_stars_photo_gray_christmas_holiday_card-256834495753224249

Posted: Thursday, November 07, 2019 12:36:38 PM
yes, exactly as zinger says. i make a lot of business cards and both the front and the back need to be shown to really sell them. this glitch has been going on for months now.
Posted: Friday, November 08, 2019 1:15:18 AM
Hi all, thanks for clarifying. Strange, I cannot replicate the issue on the card. Can you provide a link to a business card that was experiencing this behavior? Smile
Posted: Friday, November 08, 2019 3:42:35 AM
Padie wrote:
Hi all, thanks for clarifying. Strange, I cannot replicate the issue on the card. Can you provide a link to a business card that was experiencing this behavior? Smile


Hi Padie - can I join in? This loyalty card refuses to show the front/back insitu no matter how many times I ask it to. Can you hit it with a stick please?



thanks! Roses
Posted: Monday, November 11, 2019 2:42:42 AM
Hi all, yes, I see what you mean now. This was reported previously so I will bump this. Hopefully a fix will be found soon. Thanks again Smile
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