COLLECTION TITLES AND DESCRIPTIONS DON'T UPDATE
Posted: Wednesday, December 18, 2019 11:07:41 AM
I have been trying to update my Collections Titles and Descriptions and they are not changing. Is anyone else experiencing this issue?
Posted: Wednesday, December 18, 2019 11:20:20 AM
Yes and it has been happening for some time... no edits I have made have stuck for weeks.

I really wish collections would be fixed! Sad
Posted: Wednesday, December 18, 2019 11:34:40 AM
­čî╝Shelli Fitzpatrick wrote:
Yes and it has been happening for some time... no edits I have made have stuck for weeks.

I really wish collections would be fixed! Sad




ARGH!!!....
Posted: Wednesday, December 18, 2019 3:08:37 PM
Tried to edit collection title today. Doesn't work for me, either. Sad
Posted: Wednesday, December 18, 2019 5:56:31 PM
I tried making new collections today and the tags and description won't stick so they keep reverting to being blank. Title also can't be changed once I set it the first time.

Here's a link to one of them:
https://www.zazzle.com/collections/119460374704673544
Posted: Thursday, January 2, 2020 4:21:00 PM
Still having problems updating my collections. Sad
Posted: Friday, January 3, 2020 8:24:01 AM
Looks like the issue hasn't been fixed yet. Hopefully soon it'll be good to go, but for now people are still trickling in from vacation.
Posted: Friday, January 3, 2020 8:56:41 AM
As a work around until it's fixed, you can edit and keep changes when you edit from the collections page (rather than from inside the collection). At least that works for now.
Grin
Posted: Saturday, January 4, 2020 10:16:53 AM
Scott
Also can't reorganize a collection either it won't stick.
I also am having the issue with not being able to edit the description for collections.

Thank you
Posted: Tuesday, January 7, 2020 1:21:25 PM
I am still having problems with adding descriptions to my collections and tags. Nothing wants to stick.
Posted: Tuesday, January 7, 2020 1:25:57 PM
We're aware of the issue.

I will provide an update when I have one.

In the meantime I'm going to lock this discussion and pin it to the top of the list.
Posted: Thursday, January 9, 2020 5:08:05 PM
This should be fixed in a few hours. I'll update this again when it's ready.
Posted: Thursday, January 9, 2020 5:09:35 PM
Changed my mind. I'm going to leave this discussion locked because I absolutely despise ALL CAPS. We can use this discussion instead - https://forum.zazzle.com/technical/collection_description
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