Collection Share to Facebook still not working
Posted: Thursday, October 17, 2019 6:42:24 PM
Want to finish the store zrank BUT the Share collections to facebook still has a space that drops down when you click SHARE but no way to put any link, etc into it.

I tried some work arounds but they don't work. If this affects zrank then I'd surely like to get it done.

So, what's happening with this?

Posted: Friday, October 18, 2019 5:48:46 AM
Hi PaulaCreates, can you provide a link to the collection in question and a screenshot of the page showing the error? Thank you Smile
Posted: Thursday, October 24, 2019 5:20:29 AM
Here is a link to one of my collections. You'll notice if you click on the Share button a white rectangle shows up BUT you can't enter anything into it. It's not just one of my collections, it happens on all of them. I've seen this problem mentioned many times on the forums over the past few years and it still seems to be a problem. Thanks
Posted: Thursday, October 24, 2019 6:03:12 AM
Hi Paula, can you confirm what web browser and computer OS you are using? Also, do you have any extensions or addons in your browser that are meant to block ads or social media? This could possibly be the reason but if you can provider this info we can investigate further for you. Thank you Smile
Posted: Friday, October 25, 2019 6:58:36 PM
Padie, Thanks so much for giving the above advice. I always tell myself that when there's a problem, try turning off the adblocker, but of course forgot that I should do that. Turning it off worked like a charm and so, now, when I click the SHARE button, I see all the social media icons pop up and it worked. Was able to share my collections and take my store to 100%, finally!!! (Oh, and I'm using Chrome and the adblocker I had on was AdGuard). Again, thanks!!!
Paula of PaulaCreates
Posted: Monday, October 28, 2019 7:26:07 AM
Hi Paula, thank you for sharing this update. I am delighted to hear everything is working as expected for you now Smile
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