Collection indexing is a bit behind. 2 pages: [1] 2
Posted: Tuesday, February 04, 2020 11:08:29 AM
Collection indexing is a bit behind.

There's a few discussions about this, so I'm basically creating this as a centralized discussion with a slightly more descriptive title.


This issue will cause your collections to appear empty (when viewed publicly), and will also keep the collection from appearing on your product pages.

I will be looking for an update today.
Posted: Thursday, February 06, 2020 2:53:36 PM
Ok, I'm hearing that the indexing should be working as usual.

If you find that you updated a collection more than 24 hours ago and it's still not displaying properly then please leave a link below.
Posted: Friday, February 07, 2020 9:28:59 AM
Posted: Friday, February 07, 2020 11:29:50 AM
Posted: Friday, February 07, 2020 1:57:40 PM
Posted: Saturday, February 08, 2020 2:41:39 AM
Scott wrote:
Ok, I'm hearing that the indexing should be working as usual.

If you find that you updated a collection more than 24 hours ago and it's still not displaying properly then please leave a link below.


https://www.zazzle.com/collections/sweet_as_a_peach_watercolor_peach_roses-119389092016561910

https://www.zazzle.com/collections/wild_watercolor_garden-119724360821029156
Posted: Saturday, February 08, 2020 9:24:49 AM
Scott wrote:
Ok, I'm hearing that the indexing should be working as usual.

If you find that you updated a collection more than 24 hours ago and it's still not displaying properly then please leave a link below.




This collection last updated 2/04 and still not working. Thank you

https://www.zazzle.com/collections/got_a_crush_on_you-119791253416666436
Posted: Saturday, February 08, 2020 10:00:40 AM
Posted: Saturday, February 08, 2020 1:36:59 PM
Posted: Sunday, February 09, 2020 4:01:14 AM
Scott, I think the problem is, that products (and also the ranking) are not updated since many days. So sold things did not get a better ranking, new products are staying on the last sites all the time. It`s a bigger issue, not only based on the collections. It seems to be a general update problem. (And again sorry for my English Happy )
Posted: Sunday, February 09, 2020 4:30:00 AM
GabiwArt is on to something. Generally when my store's been indexed after 3 days my public store view of the Products page changes the hierarchy of the products there. Nothing has changed for at least two weeks.

This collection was added too on Feb 4th and is now empty for public view.

Posted: Sunday, February 09, 2020 4:43:25 AM
GabiwArt wrote:
Scott, I think the problem is, that products (and also the ranking) are not updated since many days. So sold things did not get a better ranking, new products are staying on the last sites all the time. It`s a bigger issue, not only based on the collections. It seems to be a general update problem. (And again sorry for my English Happy )


Yeah, when I reported it here... https://forum.zazzle.com/technical/problems_with_product_merchandising_views_not

And got the..it's a "known issue"...and then I was told that it's been a problem for awhile. (shrugs)
Posted: Sunday, February 09, 2020 5:01:22 AM
Laura Sweat wrote:
GabiwArt wrote:
Scott, I think the problem is, that products (and also the ranking) are not updated since many days. So sold things did not get a better ranking, new products are staying on the last sites all the time. It`s a bigger issue, not only based on the collections. It seems to be a general update problem. (And again sorry for my English Happy )


Yeah, when I reported it here... https://forum.zazzle.com/technical/problems_with_product_merchandising_views_not

And got the..it's a "known issue"...and then I was told that it's been a problem for awhile. (shrugs)


Crying Crying Crying
Posted: Sunday, February 09, 2020 11:26:40 AM
This one seems to be stuck as hidden from public view... even though I have updated other collections more recently and they are showing.

https://www.zazzle.com/collections/wild_love_rustic_country_floral-119434138987227691
Posted: Sunday, February 09, 2020 11:35:47 AM
Posted: Monday, February 10, 2020 9:30:50 AM
Thanks for the examples.
Posted: Monday, February 10, 2020 1:03:11 PM
The missing collections from public view on my collection page are now showing up so there's progress; however the collections are still not visible on the product page. Example: https://www.zazzle.com/authentic_irishman_for_hire_funny_luggage_tag-256203634297580023 is in this collection: https://www.zazzle.com/collections/authentic_irishman_for_hire-119617133943218651

Thanks for working on this!

Posted: Monday, February 10, 2020 1:43:05 PM
Just an update for Scott: Collections are showing on storefront but not on the product page.
Posted: Tuesday, February 11, 2020 10:07:52 AM


Collection not showing. Direct links are broken as well.

I have more items to add but don't know if I should at this point.
Posted: Thursday, February 13, 2020 10:21:07 AM
Posted: Thursday, February 13, 2020 11:18:41 AM
Posted: Saturday, February 15, 2020 3:09:19 AM
My collections are not indexing properly. Will you please help? Smile



Posted: Saturday, February 15, 2020 3:11:34 AM
This one is not indexing as well.

Posted: Saturday, February 15, 2020 3:31:40 AM
GabiwArt wrote:
Scott, I think the problem is, that products (and also the ranking) are not updated since many days. So sold things did not get a better ranking, new products are staying on the last sites all the time. It`s a bigger issue, not only based on the collections. It seems to be a general update problem. (And again sorry for my English Happy )


I see the updates running now. Thank you very much! Roses Roses Roses
Posted: Saturday, February 15, 2020 9:22:10 AM
Posted: Saturday, February 15, 2020 10:27:18 AM
Posted: Monday, February 17, 2020 8:44:13 AM
I have a collection that absolutely refuses to index.. I waited 2 weeks the first time.. then deleted it and re-created it and have now waited 5 days

https://www.zazzle.com/collections/wedding_flame_scarlet_coral_floral-119876965512527897

when I look at the rss feed I get this:
Quote:
This page contains the following errors:
error on line 2 at column 452: Extra content at the end of the document
Below is a rendering of the page up to the first error.
Zazzle.com Collection: WEDDING | Flame Scarlet Coral Floralhttp://feed.zazzle.com/z.2/api/find.aspx?ft=rss&cl=119876965512527897&ou=%2Fcollections%2F119876965512527897%2Frssen-usMon, 17 Feb 2020 16:35:24 GMT60


Still will not index - Sad Feb 18
Posted: Monday, February 17, 2020 11:29:42 AM
hmm -- think I may be having a similar problem. My Travel | Florida Collection is only showing a number of 20 items on the Collection page but when you open the collection there are actually 63 products. Here is link to collection

https://www.zazzle.com/collections/travel_florida-119278357342608383

Thanks for looking into this


Posted: Monday, February 17, 2020 12:53:37 PM
Cheries_Art wrote:
https://www.zazzle.com/collections/pillows-119185872447567677

https://www.zazzle.com/collections/puzzles-119634931774921883

puzzles collection looks blank via public view

18 collections showing via the back end
13 showing via the public storefront, but one is blank, when you click on it, it shows the products.

Don't know why the pillows collection link went dead
https://www.zazzle.com/collections/pillows-119185872447567677

UPDATE: I have a link to my MID CENTURY MODERN collection on my link.tree at Instagram and when I click on it, the banner shows up but no results in the collection.

I'm going to delete all of my collections, no point in doing all this promoting, gathering and re-editing them if they don't work. SO done with this.

Posted: Tuesday, February 18, 2020 6:43:42 AM
Looks like the indexing is still behind:
https://www.zazzle.com/collections/birthday_party_invitations-119862001232796984
(last updated Feb 13 and now it is 18)
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