Collection images won't load
Posted: Thursday, February 13, 2020 8:45:45 AM
Sad
Images for store collections won't upload. It hangs (says 100%) then just sits there. Look in Recent images. Not there. Try a few times, then suddenly several copies show up.
Tried several versions of the file: .jpg, .png, smaller file, etc. Nothing. Been going on for about 2 days at different times of the day.
Thanks for any help or advice.
Lynne
Posted: Thursday, February 13, 2020 8:49:24 AM
SORRY! I meant Categories images, not collections. My bad.
Posted: Friday, February 14, 2020 5:10:31 AM
Hi DestructionBay, is this still an issue for you? It may take time to index on our site. If you are still having issues, please link us to the category affected and we can take a look. Please confirm what device and version you are using also Smile
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