Cannot open categories in public view mode
Posted: Friday, July 05, 2019 8:54:48 AM
In public storefront view I cannot see my products in categories. For example - if I click on "Awesome T-shirts" category, it won't show what's inside, instead redirect me back to general view of all categories.

Here is my store:
https://www.zazzle.com/store/yuliakazansky/products

I don't know how long this was a problem, I just discovered it this morning, didn't look before today. In store management view everything works fine.
Posted: Friday, July 05, 2019 10:42:12 AM
???
I don't get any drop-down for your categories. Are they Public?

I have some of my categories set as Hidden and they do not show in the public drop-down.
Posted: Friday, July 05, 2019 11:09:46 AM
BKMuir wrote:
???
I don't get any drop-down for your categories. Are they Public?

I have some of my categories set as Hidden and they do not show in the public drop-down.


Looks like they should be public, there are all in visible section in advanced setting and I didn't set anything as Hidden.
I can't get drop-down for Department. I was reworking categories for last couple of days, but I don't see why they should not be shown right away.
I guess I should wait and see, it seems that's how Z works, with a delay. Grin
Posted: Friday, July 05, 2019 11:13:21 AM
Any time you change anything it has to be indexed again.
Posted: Friday, July 05, 2019 11:47:14 AM
Maz wrote:
Any time you change anything it has to be indexed again.


Thank you, Maz. Keep forgetting. Smile
Posted: Monday, July 08, 2019 8:36:44 AM
Well, it's been three days, I patiently waited and nothing changed.

So again: after working with categories 4 days ago now in public view I cannot open categories at all, and department in Product view does not show drop-down menu.
Posted: Tuesday, July 09, 2019 6:11:53 AM
Thanks for your patience with this. Looking into this now for you! Smile
Posted: Thursday, July 11, 2019 3:54:58 AM
This should now be fixed. Thanks for your patience. Roses
Posted: Thursday, July 11, 2019 7:38:43 PM
Pradie and James, thank you very much, it works perfectly now. Roses Love (I am traveling right now and not always have internet, so it helps to be patient Grin )
Posted: Friday, July 12, 2019 3:40:32 AM
Glad to hear @yuliakazansky. Hopefully your enjoying your travels. Grin Happy Friday! Roses
Posted: Friday, July 12, 2019 6:07:49 AM
I still don't see my sub categories backCrying
(Down to Business - Business cards - Hello Cards - mommy cards (the mommy level is missing)

I was referred to this thread by another admin.

Here is the history.
https://forum.zazzle.com/technical/sub_sub_categories_in_store_categories_are_gone?m=1645939#1645939
Posted: Friday, September 06, 2019 8:33:51 PM
My store view has changed on all my stores : can Zazzle check please. Thank you here’s my store https://www.zazzle.com/store/suechisholm
Posted: Monday, September 09, 2019 6:49:12 AM
Hey Sue,

Just checked out your store now and everything seems okay to me. Can I ask you to clarify in what way it has changed?

If you have a screenshot that would also be great! Smile
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