Business Card has white border in front view
Posted: Wednesday, August 01, 2018 11:34:10 AM
I recently noticed one of my round corner business cards has a white border. It only shows in the default front view and not in the share image.
Posted: Wednesday, August 01, 2018 12:05:53 PM
I'll have engineering take a look at the preview images, but I would like to note that your uploaded image does not extend to the "bleed line." I'd highly suggest that you fix that so that the customer doesn't receive a card with white borders, which is entirely possible.
Posted: Wednesday, August 01, 2018 2:04:40 PM
I've removed posts that are not related to the issue that the original poster was asking about.

If you're at all curious what's being discussed, please open their link and go to the design tool. Notice how the image isn't covering the entire bleed area. Now go back to the product page and check the different product views - the Front view shows more of the white background around their image than the in situ views do. There's some inconsistency with the views.
Posted: Friday, August 10, 2018 9:29:34 AM
Thank you Scott. Sorry for the delay in replying. That's odd that the image isn't extending to the bleed line. I just looked at some others that I created around that time and they are not filling either. I made those in the old design tool, the one before the last one. The images are 1050px × 600px 300dpi (3.5" x 2") and they were all set to fill. Looking at them in the new design tool they are fitted to the blue print line.

ETA:I just took another look and found that even newer business cards with fill images are now filling to the print line instead of bleed. It looks like all the cards that have a fill image is now that way.

Here are a couple of examples:
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