Ability for customer to customize text not working
Posted: Friday, January 04, 2019 9:54:54 AM
When I make items with Quick Create and add a name that can be customized the items show up without the ability to be customized. I have to make each one over.

Also when items are moved to the Marketplace from my saved folders they remain in the saved folder. I don't know which items are completed and which ones I deleted when making them in QC so I could work on them with the new editor later. ALL items remain in the saved folder until I delete them. I never know which ones were made. I have to click on everyone of them and then delete or finish them and delete from the saved folder. I hope this message makes sense.
Posted: Friday, January 04, 2019 4:29:43 PM
Can you please provide me with examples of products which do not allow for customization?
Posted: Friday, January 04, 2019 8:42:20 PM
I have updated all the items that did not work. Next time something does not work I will let you know. It seems to be on just about every type of product and has been happening for quite a few years.

Over the years I have seen this problem when listing with QC. I usually just check items with text in QC and delete them. Then I go to my saved folder and update them myself from there. Unfortunately now things are not being deleted from the save folder everything goes into it and even after they have been put in the marketplace they just sit there. Pretty much the main problem is that I have to check every item and delete those that have been listed by the system. Used to be that when they got listed they disappeared from the files and I would just finish the items that I had intentionally saved. I hope this makes sense.
Posted: Wednesday, January 09, 2019 1:35:49 PM
I found an item that went through and the customize does not work. I applied the information through QC. When I hit customize and done it will show up on the new item.

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