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Topic: Single Product Pins no Stopped showing as rich pins on 26 Oct
Harmony Posted: Sunday, October 27, 2019 4:28:57 AM
Pinterest's response- please fix before holiday season


Hi there,

Thanks for reaching out to us.

I checked your site (https://www.zazzle.com/) and everything looks correct on your end but the problem you are facing looks like a technical issue with your domain/host. Your domain or the website hosting company that you are using is blocking Pinterest's crawler from crawling your site and thus from retrieving Rich Pin data for Pins. Can you check if your domain/host is not:
a) blocking our crawler bot
b) is not rate-limiting our crawler bot?

Pinteret's user agent is:
Pinterest/0.2 (+https://www.pinterest.com/bot.html)
Mozilla/5.0 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)
Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.96 Mobile Safari/537.36 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)

Pinterest's IP is dynamic and thus constantly changing but will always be in the range of: 54.236.1.XXX.

Correcting this issue should help resolve your case. Let me know if you need any further assistance.
Topic: Single Product Pins no Stopped showing as rich pins on 26 Oct
Harmony Posted: Sunday, October 27, 2019 4:28:57 AM
Pinterest's response- please fix before holiday season


Hi there,

Thanks for reaching out to us.

I checked your site (https://www.zazzle.com/) and everything looks correct on your end but the problem you are facing looks like a technical issue with your domain/host. Your domain or the website hosting company that you are using is blocking Pinterest's crawler from crawling your site and thus from retrieving Rich Pin data for Pins. Can you check if your domain/host is not:
a) blocking our crawler bot
b) is not rate-limiting our crawler bot?

Pinteret's user agent is:
Pinterest/0.2 (+https://www.pinterest.com/bot.html)
Mozilla/5.0 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)
Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.96 Mobile Safari/537.36 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)

Pinterest's IP is dynamic and thus constantly changing but will always be in the range of: 54.236.1.XXX.

Correcting this issue should help resolve your case. Let me know if you need any further assistance.
Topic: Single Product Pins no Stopped showing as rich pins on 26 Oct
Harmony Posted: Sunday, October 27, 2019 4:28:56 AM
Pinterest's response- please fix before holiday season


Hi there,

Thanks for reaching out to us.

I checked your site (https://www.zazzle.com/) and everything looks correct on your end but the problem you are facing looks like a technical issue with your domain/host. Your domain or the website hosting company that you are using is blocking Pinterest's crawler from crawling your site and thus from retrieving Rich Pin data for Pins. Can you check if your domain/host is not:
a) blocking our crawler bot
b) is not rate-limiting our crawler bot?

Pinteret's user agent is:
Pinterest/0.2 (+https://www.pinterest.com/bot.html)
Mozilla/5.0 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)
Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.96 Mobile Safari/537.36 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)

Pinterest's IP is dynamic and thus constantly changing but will always be in the range of: 54.236.1.XXX.

Correcting this issue should help resolve your case. Let me know if you need any further assistance.
Topic: Single Product Pins no Stopped showing as rich pins on 26 Oct
Harmony Posted: Sunday, October 27, 2019 4:28:56 AM
Pinterest's response- please fix before holiday season


Hi there,

Thanks for reaching out to us.

I checked your site (https://www.zazzle.com/) and everything looks correct on your end but the problem you are facing looks like a technical issue with your domain/host. Your domain or the website hosting company that you are using is blocking Pinterest's crawler from crawling your site and thus from retrieving Rich Pin data for Pins. Can you check if your domain/host is not:
a) blocking our crawler bot
b) is not rate-limiting our crawler bot?

Pinteret's user agent is:
Pinterest/0.2 (+https://www.pinterest.com/bot.html)
Mozilla/5.0 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)
Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.96 Mobile Safari/537.36 (compatible; Pinterestbot/1.0; +https://www.pinterest.com/bot.html)

Pinterest's IP is dynamic and thus constantly changing but will always be in the range of: 54.236.1.XXX.

Correcting this issue should help resolve your case. Let me know if you need any further assistance.
Topic: Ceramic Photo Ornaments - Front side showing as blank
Harmony Posted: Saturday, September 28, 2019 6:56:35 AM
This ornament was designed double sided. The front side is showing as blank. This is not how this has been designed and all of my round ornaments are now showing front side blank. Please fix this before holiday sales

https://www.zazzle.com/personalized_photo_round_ceramic_ornament-175916781220711247