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Topic: Collections not showing up
Andrea Wilson Woods Posted: Thursday, August 15, 2019 9:30:40 AM
Dawn wrote:
Hi,

I am also having issues with one of my collections. I just read through this entire thread, so I think I may know what this issue is, but I'll ask anyway.

My Hannah collection only shows up when I am logged into my account. When I log out, it disappears entirely from my Collections page and is visible on my Home page, but it shows 0 products. See these images for reference:

https://ibb.co/prWvLwR
https://ibb.co/Sy6Z0HC
https://ibb.co/DLgMzcX

This is my largest collection by far (63 items whereas I am still in the beginning stages on my others, which only have 3-14 items each). I have been working on my Hannah collection daily, adding new things to it and re-organizing it to put the products in the proper place within the collection. Is all this activity and reorganizing keeping the collection from re-indexing?

I have not been able to see this collection for more than a week when I am logged out. Do I need to finish adding products to it to see it reappear finally? It's a bit upsetting considering I am working so hard on it. Any information that you can provide me will be much appreciated.

Thanks,

Dawn


This is 100-percent my issue. I have not changed the collections since I created them. Not one single thing so they should be indexed. But they only show up when I am logged in. Zazzle--FIX THIS ISSUE. Crying
~Andrea
Topic: Collections not showing up
Andrea Wilson Woods Posted: Thursday, August 15, 2019 9:30:40 AM
Dawn wrote:
Hi,

I am also having issues with one of my collections. I just read through this entire thread, so I think I may know what this issue is, but I'll ask anyway.

My Hannah collection only shows up when I am logged into my account. When I log out, it disappears entirely from my Collections page and is visible on my Home page, but it shows 0 products. See these images for reference:

https://ibb.co/prWvLwR
https://ibb.co/Sy6Z0HC
https://ibb.co/DLgMzcX

This is my largest collection by far (63 items whereas I am still in the beginning stages on my others, which only have 3-14 items each). I have been working on my Hannah collection daily, adding new things to it and re-organizing it to put the products in the proper place within the collection. Is all this activity and reorganizing keeping the collection from re-indexing?

I have not been able to see this collection for more than a week when I am logged out. Do I need to finish adding products to it to see it reappear finally? It's a bit upsetting considering I am working so hard on it. Any information that you can provide me will be much appreciated.

Thanks,

Dawn


This is 100-percent my issue. I have not changed the collections since I created them. Not one single thing so they should be indexed. But they only show up when I am logged in. Zazzle--FIX THIS ISSUE. Crying
~Andrea