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Topic: Problems with Product Merchandising Views Not Sticking
Laura Sweat Posted: Tuesday, January 14, 2020 6:32:36 AM
Hi Padie,

Yes, Saturday, January 11th, when I first saw that the FFox browser would not fix the issue. I do this because a lot of times it's only the Google Chrome browser doing it. When I checked and saw FFox wouldn't do it, I was guessing that it was an indexing issue as it's done this to me in the past. So, I posted my first thread about it, and have waited since Saturday.

Laura





Topic: Problems with Product Merchandising Views Not Sticking
Laura Sweat Posted: Tuesday, January 14, 2020 6:32:36 AM
Hi Padie,

Yes, Saturday, January 11th, when I first saw that the FFox browser would not fix the issue. I do this because a lot of times it's only the Google Chrome browser doing it. When I checked and saw FFox wouldn't do it, I was guessing that it was an indexing issue as it's done this to me in the past. So, I posted my first thread about it, and have waited since Saturday.

Laura





Topic: Problems with Product Merchandising Views Not Sticking
Laura Sweat Posted: Monday, January 13, 2020 8:23:37 PM
A bit of background to this now closed technical forum thread...
https://forum.zazzle.com/technical/please_index_my_store_site

Each one of these PIDs will not change the product merch VIEW.

https://www.zazzle.com/rustic_old_barn_wood_floral_menu-256148596388411651
https://www.zazzle.com/wedding_opalescent_blue_pink_floral_program-256065894047272929
https://www.zazzle.com/wedding_opalescent_blue_green_floral_program-256429386165561068
https://www.zazzle.com/wedding_opalescent_watercolor_floral_program-256130346132754709
https://www.zazzle.com/rustic_old_barn_wood_floral_program-256962424601110461
https://www.zazzle.com/butterfly_wedding_coral_boho_floral_menu-256223720560165531
https://www.zazzle.com/rustic_floral_mauve_wedding_menu-256779187477477568
https://www.zazzle.com/rustic_floral_pink_wedding_menu-256867165048277587

Each one of these are showing only the first top view. I tried to change each of them thru two different browsers to the fourth photo (not first), so that the back view also shows.

Please have someone fix this bug, as it is not changing when I have tried to change it on my own.
Topic: Problems with Product Merchandising Views Not Sticking
Laura Sweat Posted: Monday, January 13, 2020 8:23:37 PM
A bit of background to this now closed technical forum thread...
https://forum.zazzle.com/technical/please_index_my_store_site

Each one of these PIDs will not change the product merch VIEW.

https://www.zazzle.com/rustic_old_barn_wood_floral_menu-256148596388411651
https://www.zazzle.com/wedding_opalescent_blue_pink_floral_program-256065894047272929
https://www.zazzle.com/wedding_opalescent_blue_green_floral_program-256429386165561068
https://www.zazzle.com/wedding_opalescent_watercolor_floral_program-256130346132754709
https://www.zazzle.com/rustic_old_barn_wood_floral_program-256962424601110461
https://www.zazzle.com/butterfly_wedding_coral_boho_floral_menu-256223720560165531
https://www.zazzle.com/rustic_floral_mauve_wedding_menu-256779187477477568
https://www.zazzle.com/rustic_floral_pink_wedding_menu-256867165048277587

Each one of these are showing only the first top view. I tried to change each of them thru two different browsers to the fourth photo (not first), so that the back view also shows.

Please have someone fix this bug, as it is not changing when I have tried to change it on my own.
Topic: There may be a bug with designing on t-shirts...
Laura Sweat Posted: Monday, January 13, 2020 10:43:21 AM
Padie wrote:
After investigating the issue that your products in question are private customized products and were started from this public product.

Products from the zazzle_templates store are public products. You cannot post those for sale. If you want to post something for sale, you have to start from the cyo section: https://www.zazzle.com/custom/gifts

Thanks Smile



Was there any announcement about this change? Because, where I specifically addressed in my first incident that I chose from different places...all of which came from the CYO starting point....
None of them ever had these issues before. So, I question where/when the announcement was that these are private customized products? ...of which I know nothing about. And do not understand what that even means. Could you explain more about that in more detail for us? And, btw, this was not only on the tshirts, I had buttons doing the same thing.

And other threads have been started regarding the same issue, so they may have had other products doing this too.

ETA: This page has 3 different links to design shirts on...https://www.zazzle.com/custom/tshirts

That's where I chose my 3 from. First one was the "Start With A Style"...which has been the usual place to start in the past. The 2nd place, under "Mens -T-shirts"... and then the 3rd was the one highlighted in blue, "Design Your Own Shirt". And, what I'm saying is all 3 of these links usually would allow us to make our shirts go into our own store. I don't understand why they only went to our Saved Designs folder.

ETA: I'd also like to add, any other site/store here, that includes the "Your Image Here" on ANY product should be a given that it's what I'd consider a "private customized product"...but without knowing from some sort of announcement. How are we to really know?...technically speaking.