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Topic: Discontinued Product Option?
mothersdaisy Posted: Wednesday, October 16, 2019 8:26:09 AM
ZingerBug wrote:
When I look at this mug in my products list, it says "discontinued product option" - but I can't figure out what option has been discontinued? It's just on the standard classic white mug, and when I click on it to view the product there's no indication that anything has been discontinued. I'm confused.

https://www.zazzle.com/one_less_paper_cup_environmental_live_green_mug-168063694442623246


What products are either side of your cup. Could it be that the discontinued product option jumped from one of those?

Or maybe edit your title to see if it disappears?

Roses
Topic: Discontinued Product Option?
mothersdaisy Posted: Wednesday, October 16, 2019 8:26:09 AM
ZingerBug wrote:
When I look at this mug in my products list, it says "discontinued product option" - but I can't figure out what option has been discontinued? It's just on the standard classic white mug, and when I click on it to view the product there's no indication that anything has been discontinued. I'm confused.

https://www.zazzle.com/one_less_paper_cup_environmental_live_green_mug-168063694442623246


What products are either side of your cup. Could it be that the discontinued product option jumped from one of those?

Or maybe edit your title to see if it disappears?

Roses
Topic: Item not showing up in front store and marketplace
mothersdaisy Posted: Monday, October 14, 2019 2:57:19 PM
Also have three that were created on 11/10 that have yet to appear in my storefront. They can be found if you search for the PID in the marketplace though


256717113595317282
256314927409983518
256789924030844719

Can you give them a kick please?

Thanks!

Roses
Topic: Item not showing up in front store and marketplace
mothersdaisy Posted: Monday, October 14, 2019 2:57:19 PM
Also have three that were created on 11/10 that have yet to appear in my storefront. They can be found if you search for the PID in the marketplace though


256717113595317282
256314927409983518
256789924030844719

Can you give them a kick please?

Thanks!

Roses
Topic: Transparent background issues
mothersdaisy Posted: Monday, October 14, 2019 12:32:37 PM
Anna & Deana wrote:
Hi all,
My design is not showing as a transparent background once uploaded to Zazzle. I’m using Procreate pocket on my phone. I made sure I saved it as a png and that the background was transparent before the upload. Please help can’t seem to resolve this issue.

Thank you,
Anna


Hi Anna

Are you using an apple device or android?

If apple, it could be being converted in the transfer.

Did you use zazzle's "Add images from your mobile phone" function as that may convert it too (I've never used that so can't verify that)