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Topic: Collections only showing maximum 24 products
inkgoeswildalaska Posted: Thursday, October 17, 2019 12:20:40 AM
Earlier tonight I posted that my 186 item legging collection had shrunk down to just 24 pairs. Later, when I went to add some new designs to my "Baby, Toddler & Maternity" collection - a collection that contained 161 items - I saw that only 24 items were in it also. After frantically checking more of my collections, collections that had previously held anywhere from 100 to over 200 items, I discovered thousands of missing items. My store is missing approximately 3,119 items, which is over 60% of what I've built it up to contain.

Correct me if I'm wrong but wasn't it just two years ago, also during the holiday shopping season, that a bunch of Zazzle merchandise mysteriously disappeared? I remember having just over 1,500 items back then. Over the course of a few days I lost a third of the merchandise in my store. Eventually some of those items returned, but there were some never did. Some of the items that I never got back I wasn't able to replicate the designs of.

I've spent hundreds of hours creating merchandise designs using my artwork, organizing and building up my store. It's extremely disheartening to see that once again, during the peak shopping season of the year, Zazzle's website is suffering a glitch that is not only costing us designers and store owners money, but also money for Zazzle. Zazzle can't make money on merchandise if it's not available on their website for customers to purchase. Hopefully, Zazzle's lost sales will provide the motivation to get this glitch fixed as soon as possible.

I was so happy to see the "Organize" function back up and running. Sadly this latest glitch seems to somehow be tied to that. It seems like too much of a coincidence to not be.
Topic: Collections only showing maximum 24 products
inkgoeswildalaska Posted: Thursday, October 17, 2019 12:20:40 AM
Earlier tonight I posted that my 186 item legging collection had shrunk down to just 24 pairs. Later, when I went to add some new designs to my "Baby, Toddler & Maternity" collection - a collection that contained 161 items - I saw that only 24 items were in it also. After frantically checking more of my collections, collections that had previously held anywhere from 100 to over 200 items, I discovered thousands of missing items. My store is missing approximately 3,119 items, which is over 60% of what I've built it up to contain.

Correct me if I'm wrong but wasn't it just two years ago, also during the holiday shopping season, that a bunch of Zazzle merchandise mysteriously disappeared? I remember having just over 1,500 items back then. Over the course of a few days I lost a third of the merchandise in my store. Eventually some of those items returned, but there were some never did. Some of the items that I never got back I wasn't able to replicate the designs of.

I've spent hundreds of hours creating merchandise designs using my artwork, organizing and building up my store. It's extremely disheartening to see that once again, during the peak shopping season of the year, Zazzle's website is suffering a glitch that is not only costing us designers and store owners money, but also money for Zazzle. Zazzle can't make money on merchandise if it's not available on their website for customers to purchase. Hopefully, Zazzle's lost sales will provide the motivation to get this glitch fixed as soon as possible.

I was so happy to see the "Organize" function back up and running. Sadly this latest glitch seems to somehow be tied to that. It seems like too much of a coincidence to not be.
Topic: Where did my leggings go?
inkgoeswildalaska Posted: Wednesday, October 16, 2019 7:31:27 PM
I just now noticed that the "organize" function is finally back up and running, so I went into my leggings collection, titled "My Artwork Leggings" to sort my new ones into color-coordinated order, but discovered that only 24, of the 186 pairs I have in that collection, are showing. Where did my other 162 pairs of leggings disappear to?

Leggings are one of my best selling items but how am I supposed to advertise my large legging collection if 90% of my designs have gone missing?

Thanks,

Corinne Danzl
Ink Goes Wild Alaska
Topic: Where did my leggings go?
inkgoeswildalaska Posted: Wednesday, October 16, 2019 7:31:27 PM
I just now noticed that the "organize" function is finally back up and running, so I went into my leggings collection, titled "My Artwork Leggings" to sort my new ones into color-coordinated order, but discovered that only 24, of the 186 pairs I have in that collection, are showing. Where did my other 162 pairs of leggings disappear to?

Leggings are one of my best selling items but how am I supposed to advertise my large legging collection if 90% of my designs have gone missing?

Thanks,

Corinne Danzl
Ink Goes Wild Alaska
Topic: Can't organize new collection
inkgoeswildalaska Posted: Monday, October 14, 2019 4:45:13 PM
I haven't been able to organize my collections in over a month. I've written to Zazzle several times, and they say they're working on it but that they have absolutely no idea when it will be fixed. This is extremely frustrating since the longer this function isn't working, the more time I'll have to spend, down the road, reorganizing my collections.

I normally organize (color coordinate) my collections as I add merchandise to them.