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Topic: Greeting Cards have Department reassigned by Zazzle to "no department"
alpendesigns Posted: Monday, January 13, 2020 10:04:35 AM
I recently discovered that When I use my Quick Create templates, my greeting cards often end up having no assigned department. The quick create template is assigned to Invitations & Stationery > Greeting Cards (no subcategory). After using the templates, the cards end up unassigned. When I set up the templates, Zazzle gives me the choice of assigning the item to Greeting Cards (no subcategory) What should I do differently to assign these cards to a department that will stick?

I also have the same thing happen to an item assigned by my QC template to Invitations & Stationery > Personalized Stationery > Stationery Paper.

Also, why would Zazzle take something that is actually a greeting card and remove the assigned department without at least assigning it to some department? Once it is unassigned (no department assigned) I have no way of finding the item on the backend.
Topic: Greeting Cards have Department reassigned by Zazzle to "no department"
alpendesigns Posted: Monday, January 13, 2020 10:04:35 AM
I recently discovered that When I use my Quick Create templates, my greeting cards often end up having no assigned department. The quick create template is assigned to Invitations & Stationery > Greeting Cards (no subcategory). After using the templates, the cards end up unassigned. When I set up the templates, Zazzle gives me the choice of assigning the item to Greeting Cards (no subcategory) What should I do differently to assign these cards to a department that will stick?

I also have the same thing happen to an item assigned by my QC template to Invitations & Stationery > Personalized Stationery > Stationery Paper.

Also, why would Zazzle take something that is actually a greeting card and remove the assigned department without at least assigning it to some department? Once it is unassigned (no department assigned) I have no way of finding the item on the backend.
Topic: Locate items with no assigned department
alpendesigns Posted: Tuesday, September 10, 2019 3:35:38 AM
If someone from Zazzle is listening, can we add to the list of needed enhancements. Maybe a department for "No Department" or a Product Visibility button for "No Department" or something similar that will help us find these items and fix them. Thanks.
Topic: Locate items with no assigned department
alpendesigns Posted: Tuesday, September 10, 2019 3:35:38 AM
If someone from Zazzle is listening, can we add to the list of needed enhancements. Maybe a department for "No Department" or a Product Visibility button for "No Department" or something similar that will help us find these items and fix them. Thanks.
Topic: Locate items with no assigned department
alpendesigns Posted: Monday, September 09, 2019 5:16:18 AM
I have tried searching on the backend for puzzle coaster, coaster, puzzle, etc. without success. One example of this item:

https://www.zazzle.com/airedale_terrier_painting_cute_original_dog_art_puzzle_coaster-256521008696311594

I also have another item (Magnetic Card) that for some reason has no department and no product name at the end of the title:
https://www.zazzle.com/airedale_terrier_painting_cute_original_dog_art-256293369671170450

For these items with no department, I can't seem to search for them in the backend. I can't seem to find either of the above items in the marketplace. I would like to delete them, but the process of doing that would probably take a day or two. And maybe I have other items without departments that I don't know of. I would think that it would benefit Zazzle to have a way to search for and edit (or delete) items that have no assigned department.