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Topic: Cannot edit from customize
Raphaela_Wilson Posted: Wednesday, October 16, 2019 9:48:01 AM
Yes, same problems with not being able to create new designs properly because of text bouncing back, even some layers not expanding down when you want to change from the outside of the card to the inside to make edits, etc... Tried on multiple browsers. Will wait to post new designs til this problem is fixed because it's a big one. And during this time of the year too, which is unfortunate...
Topic: Cannot edit from customize
Raphaela_Wilson Posted: Wednesday, October 16, 2019 9:48:01 AM
Yes, same problems with not being able to create new designs properly because of text bouncing back, even some layers not expanding down when you want to change from the outside of the card to the inside to make edits, etc... Tried on multiple browsers. Will wait to post new designs til this problem is fixed because it's a big one. And during this time of the year too, which is unfortunate...
Topic: Incorrect Back Preview Thumbnail Showing on Sashes
Raphaela_Wilson Posted: Monday, September 09, 2019 11:26:33 AM
Can someone with the Zazzle tech team please let me know this post was noticed? I do think it may have an affect on sales until fixed...

Thanks Smile

Raphi
Topic: Incorrect Back Preview Thumbnail Showing on Sashes
Raphaela_Wilson Posted: Monday, September 09, 2019 11:26:33 AM
Can someone with the Zazzle tech team please let me know this post was noticed? I do think it may have an affect on sales until fixed...

Thanks Smile

Raphi
Topic: Incorrect Back Preview Thumbnail Showing on Sashes
Raphaela_Wilson Posted: Friday, September 06, 2019 2:37:22 PM
Just created a sash, and noticed that when I posted it for sale, the "BACK" view thumbnail displays a duplicate image of the "Front" thumbnail, which is incorrect...




https://www.zazzle.com/mis_quince_anos_blue_silver_crown_quinceanera_sash-256961408228917438

This same incorrect view of the "Back" also shows when a customer goes to add it to their cart (which may case issues in customers thinking that the front side looks exactly the same when it is indeed not).

Can this please get looked into and corrected?

Thank you,

Raphi