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Topic: Products Showing Up as Hidden
Polenth Posted: Friday, December 13, 2019 2:24:41 PM
Barbara Treen wrote:
Thanks for your help, everyone. The hidden products seem to be that they don't get enough views, so I'm going to start looking at them to increase the views, and perhaps improve the tags and descriptions. The store not showing up under my profile for some people will be posted in the Tech Forum.


It's not about number of views. It's about when the view happens. If you get no views in 15 months, it will be hidden. So you only need to view products that are about to be hidden (by sorting the products in the back end by the "Last Viewed Date" and going to the end of the list). You only need to view them once.

If they've already been hidden, it isn't enough to just view them. You have to unhide them. There's a quick option in the "actions" menu under each product in the backend... you just click "Make public". And then view it to reset the view timer.
Topic: Products Showing Up as Hidden
Polenth Posted: Friday, December 13, 2019 2:24:41 PM
Barbara Treen wrote:
Thanks for your help, everyone. The hidden products seem to be that they don't get enough views, so I'm going to start looking at them to increase the views, and perhaps improve the tags and descriptions. The store not showing up under my profile for some people will be posted in the Tech Forum.


It's not about number of views. It's about when the view happens. If you get no views in 15 months, it will be hidden. So you only need to view products that are about to be hidden (by sorting the products in the back end by the "Last Viewed Date" and going to the end of the list). You only need to view them once.

If they've already been hidden, it isn't enough to just view them. You have to unhide them. There's a quick option in the "actions" menu under each product in the backend... you just click "Make public". And then view it to reset the view timer.
Topic: Grand openings
Polenth Posted: Wednesday, December 11, 2019 7:36:07 AM
I didn't have a grand opening, but I did have a point where I announced it on my existing social media. I built the store in public before that (you don't want to suddenly set a private store public and then announce it... it takes a few days for things to settle). Once I had several designs over a reasonable range of products (I aimed for about 16-20 products per design), I announced it.
Topic: Grand openings
Polenth Posted: Wednesday, December 11, 2019 7:36:07 AM
I didn't have a grand opening, but I did have a point where I announced it on my existing social media. I built the store in public before that (you don't want to suddenly set a private store public and then announce it... it takes a few days for things to settle). Once I had several designs over a reasonable range of products (I aimed for about 16-20 products per design), I announced it.
Topic: Products Showing Up as Hidden
Polenth Posted: Tuesday, December 10, 2019 6:15:06 PM
A thing to watch with hiding is that your views count. So a product could be hidden for having no views in fifteen months, you view it to see what's up, and now you have a recent view... but that view came after hiding so it doesn't make a difference.

Another thing to watch is views right at the deadline sometimes don't get counted in time. That means products can still end up hidden, even though they were viewed just before they were hidden.

Neither of these is permanent. You can unhide products at any time. Simply unhide them, make sure you view them (visit the product page), and then promote as usual. They won't hide again until the next fifteen months of no views.