Topic: Stadium Seat Cushion Official Tips & Tricks Thread
Polenth Posted: Tuesday, May 21, 2019 9:28:19 AM
I tried calling it a kneeler to override the auto naming, but it's not possible. I've seen these sold for gardening all over the place, so not selling for that use is just odd.
Topic: Help Me Make My Image Zazzle-Safe
Polenth Posted: Thursday, March 21, 2019 11:30:23 AM
TheDavidStore wrote:
I didn't quote an MJ song. Why are you giving Michael Jackson exclusive Rights to a song title. How about Tony Cole (1967) or Klaus Klang (1980) Songs with title "Beat It"? Now, look at this one... Sean Kingston Beat It song with silhouette image

Again, if I put the word ONE on a t-shirt before the words "You too are..." am I infringing on U2? As in "U2 are One," where "One" is a U2 song title?

I'm seeing a lot of connect-the-dots to get to a conclusion, but then I see sprinkled in there assumptions about laws that don't stick. Words on a t-shirt that are also song titles are not quotes, unless wrapped in quotation marks. Song titles are just words. We can all use them without worry.

I had a product removed for having u2 as part of a textspeak phrase. If it had gone to court, it was not an infringement of the U2 trademark, but Zazzle's rules are stricter than the actual laws.

This is what people are trying to tell you. Zazzle's rules will restrict things that would be legal, because they don't want to have to prove it's legal in court. That means any hint of it being based on a celebrity is going to get a product removed. Zazzle doesn't care about whether you'd win the court case.

So the answer to your question is find an image that had nothing to do with a celebrity and doesn't even hint at a celebrity. Find some words that aren't connected to a song. Make a whole new design. If dance is your thing, a generic dancer with a dance move as the words would hit a similar market. Make sure to avoid any specific celebrity words in the tags and description as well.
Topic: School Store
Polenth Posted: Sunday, March 17, 2019 11:43:04 PM
Do you mean student designs as in designs to sell to students or do you mean with designs created by your students? If it's the latter, I'd suggest rethinking, because that's a whole barrel of worms with rights and payment.

I don't know how the US tax system works, but hopefully someone who does can comment on that.
Topic: Non-contributing account fees
Polenth Posted: Saturday, March 09, 2019 11:28:20 AM
ColeenZ wrote:
People are talking about it. News sites are going to pick up on it. Zazzle needs to fix it ... It what? That a for-profit business updated its User Agreement? Why would customers leave? This doesn't effect them in the slightest. It barely even effects designers. The only reason anything would 'go down' would be because those of us active in the Zazzle "for-profit" sector are making a big ado out of nothing and causing a domino effect of ill-will for no good reason. The best thing people can do for their stores is to not foster public negativity against the enterprise that is providing them the means to have those stores (and at no cost I might add.)

Most people here aren't going to be charged the fee, so this isn't really about most of us. What we say here isn't going to be seen by the majority of people with Zazzle accounts, so any ill will is not coming from here, but from the reaction to the messages people received. Likewise, there's no point arguing with me about it, because it's not about me. I'm the messenger, not the source. The issues being raised elsewhere mainly fall into these categories:

1. Zazzle's structure wasn't designed for this change. People have to pay to get money paid below the threshold of earnings and they can't easily delete their accounts. In some cases, they'd attempted to delete their accounts before, but had been told by support it wasn't needed. Then suddenly they got an email saying as the account was inactive, they'd be charged a fee. Now they have to contact support again trying to get the account deleted. It's a mess that could be sorted by having a proper method to close an account and give someone their remaining balance (or let them agree to discard it if they feel it isn't worth it).

2. The information was not clear and the main clarifications were on the forums. That meant customers thinking they'd be charged a monthly fee to their credit card or that they'd lose money in their balance that was for things like gift cards. The wording of the user agreement makes it sound like customers are not considered to be contributing anything, because spending money on the site is not listed as a contribution. All round, people are confused and feel they're not valued by Zazzle.

3. The divide between customer, affiliate and designer has always been shaky at best. A customer could end up making one public product, so a few family members could buy it. Or earn a referral from sending a link to a friend (the opt-in is coming too late to solve this one). This could have been avoided by having things like logging in and purchasing a product as activity, making it so only accounts that had been abandoned would be subject to any fees.

4. It's not standard in the industry and it's not considered a trustworthy thing to suddenly change a user agreement to include fees for something that was previously free. A lot of big changes to Zazzle come with consultation and test periods. This one did not. Regardless of the details, this makes people think they can't trust Zazzle.

Conclusion: Zazzle likely could have implemented something like this without the issues if they'd been clearer in communications, had a timeline that put in needed structural changes first, and included activity that covered customers (logging in, buying stuff) as well as designers and affiliates.
Topic: Non-contributing account fees
Polenth Posted: Friday, March 08, 2019 5:40:39 PM
vivendulies wrote:
Keep in mind that we are talking interactive software. Nothing you see on zazzle when you are locked in is necessarily what customers see, from announcements at the top to the choice of recommendations underneath your products.

Interactive pages that take your activities and status into account can make announcements customers never get to see.

I use a separate browser to view Zazzle as though I was a random internet visitor without an account. This announcement shows on every page to a logged out potential customer. It's not selective.

People are already talking about it on social media and none of it is positive. Zazzle Support on Twitter is not having a good day. It's only really a matter of time before the news sites pick up on it.

As designers, we've already done what we can, by giving feedback. It's on Zazzle now. If they don't fix it, I'd expect to see a drop in earnings as customers leave. The best thing people can do for their stores at the moment is to work on other sources of income, so you can weather what's about to go down.