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Topic: Updated Chat Functionality - official feedback thread
MarBethHomeDecor Posted: Friday, October 18, 2019 1:28:10 PM
My understanding of the three terms

email -- like an online oldfashioned letter. can sit in my email mailbox. I answer when I see it. a customer might see my response when it hits their mailbox and try to respond to me immediately so they can catch me live.

Chat -- live online conversation like phone call -- trying to get away from some people is hard

Message -- a combination of both -- message can be held in mailbox but if both parties are live it can become a chat which can be hard to quit with friends if it drags out. stop a customer -- not a plan so an unplanned intrusion into my schedule -- for me leave it as an email contact

Topic: Updated Chat Functionality - official feedback thread
MarBethHomeDecor Posted: Friday, October 18, 2019 1:28:10 PM
My understanding of the three terms

email -- like an online oldfashioned letter. can sit in my email mailbox. I answer when I see it. a customer might see my response when it hits their mailbox and try to respond to me immediately so they can catch me live.

Chat -- live online conversation like phone call -- trying to get away from some people is hard

Message -- a combination of both -- message can be held in mailbox but if both parties are live it can become a chat which can be hard to quit with friends if it drags out. stop a customer -- not a plan so an unplanned intrusion into my schedule -- for me leave it as an email contact

Topic: Updated Chat Functionality - official feedback thread
MarBethHomeDecor Posted: Thursday, October 17, 2019 4:33:54 PM
Another question which I think somebody mentioned in the seven page thread.

My sister and I have had political stores that reveal our leanings on issues, parties, and candidates. These stores were not linked to our other stores and had no customer contact. Now they are linked and send people to us. Do we have to tear them down or is there a setting we can change?
Topic: Updated Chat Functionality - official feedback thread
MarBethHomeDecor Posted: Thursday, October 17, 2019 4:33:54 PM
Another question which I think somebody mentioned in the seven page thread.

My sister and I have had political stores that reveal our leanings on issues, parties, and candidates. These stores were not linked to our other stores and had no customer contact. Now they are linked and send people to us. Do we have to tear them down or is there a setting we can change?
Topic: Updated Chat Functionality - official feedback thread
MarBethHomeDecor Posted: Thursday, October 17, 2019 4:22:38 PM
ANGELA FULLER wrote:
I think it's also worth noting that if you don't design products that are routinely in Zazzle's "bestsellers" and/or those items that are highly customizable (invites, announcements, etc.) your chances of being hounded by prospective customers will be greatly reduced.



This isn't necessarily true. As I have stated our stores have been virtually dormant for three years except after I have come in in November and done a few days promoting and then we have had sales that got us payouts through February. I am just about ready to come in and do some heavy duty promoting but why should I do it when there is a little blue icon by my logo in my stores that invites people to contact me potentially about anything hopefully only Zazzle related in a way that I find intrusive to my private life.