Message for Designers
Posted: Wednesday, March 18, 2020 5:57:04 PM
Hi Designers,

During this challenging time, many of you are asking about Zazzle. With so much going on, we’ve all been very heads down working to move things forward, but we still very much want to keep you in the loop as much as possible. Please know, we are working closely with everyone in the Zazzle ecosystem to ensure things keep moving as seamlessly as possible to mitigate any impact to our, and your, business. As a global organization, we’re taking and acting on advice from many agencies regarding the spread of COVID-19 and we’ll continue to adapt as needed. Since we are an e-commerce business with distributed manufacturing centers throughout the U.S. and world, we’re in a better situation than many retail businesses that rely only on local distribution. Even though we are navigating through uncharted territories at the moment, please know that Zazzle has built a company and a culture based on being nimble and tenacious, and we’ll continue to carry those attributes going forward.

You’ve also been asking about content. As you all know, Zazzle is a platform designed to foster positive creativity first and foremost. We recognize that at a time when the world is on high alert in regards to COVID-19, we don’t want to heighten those fears by allowing designs that spread disinformation or make light of the situation. We are monitoring this situation closely. If you do have content that helps raise awareness and safety practices, or in some way helps our communities navigate these trying times, we’d certainly welcome it.

We’ve started a thread in the forum and would like to know how you’re working through these events and keeping on. Please know we’ll be reading every response, but not able to respond to every one. If you need customer care attention, they are operating remotely but are definitely here to help.

Thank you, as always, for the amazing work you do. We are here to support and empower you to keep doing what you do so well. We’ll do our best to keep you abreast of any interruptions or disruptions if they happen.

Z Team
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