What files to upload?
Posted: Saturday, December 14, 2013 9:14:34 AM

I am new to zazzle and I have a question about the kind of files to upload when it comes to images.

In the past I have printed shirts using photoshop files and PNGs. And part of the set up is making sure the file's size is correct and the colours are set up as Pantones.

My question is, what kind of file should I upload to zazzle? Should it be JPEGs or PNGs?

Also if I'm uploading a poster I imagine the files has to be large as well, like if my poster is 24 x 15 for example, then the JPEG has to be that big as well. Which means a very large upload.

Any advice and information would be appreciated, please and thank you!


Posted: Saturday, December 14, 2013 10:05:11 AM
Hi! If you go to the Help section, it is all spelled out for you. Scroll down to the bottom of any page to find it. Then search on the information you need. Here's a part:

Zazzle Image Guidelines

The better your artwork looks, the better your Zazzle products will look. Creating great products on Zazzle is easy, and it all starts with your images and art. Use the information on this page to help you create designs that will look great on Zazzle products.

Supported Image Types
General Image Size and Resolution Guidelines
Suggested Color Profiles
A Special Note about designing with the color white
A complete list of guide files for your favorite designs
Frequently Asked Image-Related Design Questions

There are many ways to create an image. For example, you can create one with a graphics design program, scan in a physical photograph or something you've drawn or painted, or use a digital photograph.

Supported Image Types

Zazzle supports images in JPEG, PNG, PDF, and Adobe Illustrator (AI) formats. These formats will produce great quality products as long as the resolution meets or exceeds our recommendations. We support full transparency for PNG, PDF and AI files. This can be especially useful if you are creating a design with multiple overlapping images such as borders to go around your design, or shapes with non-rectangular edges. For PDF and AI formats, we support vector output for most of our products. Please note that within the Zazzle Design Tool, a rasterized (bitmap) version of your vector-file will appear.


The JPEG format supports millions of colors, which allows for great design flexibility.
The JPEG format compresses the image information, keeping file sizes small and reducing upload times.
Most digital cameras can save images in JPEG format.


PNG is a completely lossless compression format.
Most graphic design programs (e.g. Photoshop) can create PNG images.
The PNG format includes full alpha transparency support!

PDF and Adobe Illustrator (AI)

PDF and AI formats support both raster and vector graphic information and full alpha transparency.
PDF is a cross-platform open-standard and can be created from many digital design applications.
These are compact, high-quality image file formats.
We accept embedded fonts in PDF files if you own the embed rights. If you do not own embed rights for a font, please create outlines of the font in your design software before creating the PDF.
Please note that any low-resolution bitmaps in the PDF will still cause resolution warnings on Zazzle.
If you upload a multiple page PDF, only the first page will appear on your product. For products with multiple design areas (such as front and back), you will need to upload separate PDF files..

GIF and TIFF formats are also supported. Please make sure the quality of your image is high enough to print on a product.
Posted: Saturday, December 14, 2013 12:12:44 PM
Thank you very much! This has been most helpful! xd
Posted: Saturday, December 14, 2013 12:39:26 PM
You're welcome!
Posted: Tuesday, January 29, 2019 9:42:59 AM
I am wondering what file to upload if I have layers that I want the customer to be able to personalize, such as a background color or text. How do I do this?
Posted: Tuesday, January 29, 2019 10:10:00 AM
Do not upload an image for the background. Use the background color selector in the design tool.

Do not upload text as an image if you want to allow the customer to change it. Use the text in the design tool, and make it a template object, so the customer can easily change it on the product page.
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