New to Zazzle - got a few questions...
Posted: Monday, February 04, 2019 12:02:03 PM
Hi everyone

I have just opened a Zazzle account and put up a few items for sale (still pending to be published). However, there are some things that i don't understand and that don't seem to work.

1) I created some cups with text and picture. The product picture shows only the part of the text. I would prefer, though, that the first thing the potential customer sees is the picture. I tried to move the picture and text on the cup around, but it doesn't affect the picture shown in the product the product description. I think that is really bad because the picture really makes the difference to the product - the text is rather secondary. Another is, i have uploaded 4 cups with the same text but 4 slightly different pictures. And all that the customers sees on the preview photos are four cups with the same text...

2) I put up 4 cups with similar designs. When i pressed the "sell" button and filled in the subsequent form, it asked me for my shop-name. I entered one (Suzys_Doodles) and it got accepted. When I wanted to put up the other 3 cups for sale, it kept asking for a new store name. When I entered Suzys_Doodles it kept saying, the name was already taken. Ultimately, I ended up with 4 different shops for my four cups, all varying in the name (Suzys_Doodles / Susys Doodles / Susys Doodle etc...) I would like to just have one store of course, with a collection of my four cups.

3) I live in Germany, and signed up at Zazzle.de (for Germany). When putting up my cups i wrote everything in English, including the key words. Does that mean, that my products will be visible for customers shopping on zazzle.com? Is that the same site? Or should I have signed up on Zazzle.com in the first place. I am aiming at the American customers, rather than the Germans.

Lots of question, sorry for the trouble, and thanks a lot for your feedback
(Unfortunately I can not post a link to my product as yet, as it is still due to be checked and published)

Thank you! SusanLove
Posted: Monday, February 04, 2019 12:24:45 PM
Your account shows 4 stores with similar names, just different spellings, and all 4 have the same product. Only 1 is necessary. Pick the one you want, and set the other 3 to Private and delete the product(s) you have in those. When you post a product for sale, you should then only have one storename listed in the Store Category area.

You need to go to the product, select EDIT>Product Merchandising and choose the side you want on display... follow the steps to submit that.

All domains, regardless of which you signed up on, are mirrored on all others. It is best, though, if you want to design on, and sell, all available products, to do so from the .com as not all products are available for design and to sell on International domains.
Posted: Monday, February 04, 2019 12:29:21 PM
Great thank you!! xx
Posted: Monday, February 04, 2019 12:47:44 PM
Susan I. wrote:
Hi everyone

I have just opened a Zazzle account and put up a few items for sale (still pending to be published). However, there are some things that i don't understand and that don't seem to work.

1) I created some cups with text and picture. The product picture shows only the part of the text. I would prefer, though, that the first thing the potential customer sees is the picture. I tried to move the picture and text on the cup around, but it doesn't affect the picture shown in the product the product description. I think that is really bad because the picture really makes the difference to the product - the text is rather secondary. Another is, i have uploaded 4 cups with the same text but 4 slightly different pictures. And all that the customers sees on the preview photos are four cups with the same text...
on the back end find your product. Look for the actions menu under it , and select edit. Go to product merchandising to change the view. FYI in the future choose the view you want to show prior to clicking on the sell it button.
Quote:

2) I put up 4 cups with similar designs. When i pressed the "sell" button and filled in the subsequent form, it asked me for my shop-name. I entered one (Suzys_Doodles) and it got accepted. When I wanted to put up the other 3 cups for sale, it kept asking for a new store name. When I entered Suzys_Doodles it kept saying, the name was already taken. Ultimately, I ended up with 4 different shops for my four cups, all varying in the name (Suzys_Doodles / Susys Doodles / Susys Doodle etc...) I would like to just have one store of course, with a collection of my four cups.

I don’t know how you ended up with four stores. There isn’t a place on page where you fill out the product information that asks you to fill that out. There is a place to choose or create a new category to put the product in within one of your stores.
Quote:

3) I live in Germany, and signed up at Zazzle.de (for Germany). When putting up my cups i wrote everything in English, including the key words. Does that mean, that my products will be visible for customers shopping on zazzle.com? Is that the same site? Or should I have signed up on Zazzle.com in the first place. I am aiming at the American customers, rather than the Germans.

If you’re creating on the German domain you should write in German. Zazzle.com is the main domain. All the others are mirrors of the .com domain, and text written in English on .com will be translated into the other language on the other domains. Log into your store on the.com domain. All products are available to create and sell there, but some products are not on the other domains.
Quote:

Lots of question, sorry for the trouble, and thanks a lot for your feedback
(Unfortunately I can not post a link to my product as yet, as it is still due to be checked and published)

Thank you! SusanLove
Most products are not checked/approved before they are published with the exception of Zippo lighters, fan merch submissions, and products made with Quick Create. You have to wait for everything to be indexed though. Not much is instant.
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