--FREQUENTLY ASKED QUESTIONS-- for new Zazzlers 9 pages: First ... 3 4 5 6 7 8 [9]
Posted: Monday, April 30, 2018 7:56:20 AM
Colorwash wrote:
Andrew Michael wrote:
I have a question.

Are views displayed in real time? I have had no views at all for last 2 days across any of my products. Is it normal to have no views over weekends?

Stats are currently broken. If you look carefully, you'll see they're mixed up--a bunch of 2 days ago with 1 day ago and within 24 hours mixed in. In other words, it's currently useless.


I don't think mine shows that. If I filter on 'Last view date" the top items now show:
Last Viewed Date: 3 days ago

The further down I go the products, the more days since last view.
Posted: Monday, April 30, 2018 8:01:15 AM
Everyone else's stats are messed up. I sold a particular product yesterday and the day before. According to my stats, both people apparently found a way to buy it without ever viewing it.
Posted: Monday, April 30, 2018 8:27:16 AM
Andrew Michael wrote:
Colorwash wrote:
Andrew Michael wrote:
I have a question.

Are views displayed in real time? I have had no views at all for last 2 days across any of my products. Is it normal to have no views over weekends?

Stats are currently broken. If you look carefully, you'll see they're mixed up--a bunch of 2 days ago with 1 day ago and within 24 hours mixed in. In other words, it's currently useless.


I don't think mine shows that. If I filter on 'Last view date" the top items now show:
Last Viewed Date: 3 days ago

The further down I go the products, the more days since last view.


What I have seen with views since their all-April mess up is that the Last Viewed Date is accurate but the View Count is only being updated every 3-4 days. (It got updated two days in a row last week and I got all excited that it was fixed but no.) I know this because I always view my own products once right after I post them. So I have a bunch of new yoga mats that have a Last Viewed Date that says 1 day ago or 2 days ago but a View Count of 0.

This means that sorting by Last Viewed will give the illusion that no view counts are registering at all but if you page backwards you will find that mixed in with the "1 day ago/ 2 days ago / 3 days ago" increasing number of days you will find a "24 hours ago" or "1 day ago" mixed in.

Page backwards in your Last Viewed sort and I bet you will see this. It is easiest to see when sorting by Last Viewed because you have the steady increase in the number of days and then suddenly a day that doesn't fit jumps out at you.
Posted: Tuesday, May 01, 2018 2:19:22 AM
My views finally turned up. It is now showing 5 views a day for last 3 days. I guess that's ok for a newbie.
Posted: Tuesday, May 01, 2018 3:00:46 AM
Andrew Michael wrote:
My views finally turned up. It is now showing 5 views a day for last 3 days. I guess that's ok for a newbie.

Frankly, I wouldn't trust what you're seeing. It might be better than that or it could be worse. A lot of us are seeing the number of views and the supposed dates of viewing being false.
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