--FREQUENTLY ASKED QUESTIONS-- for new Zazzlers 9 pages: First ... 2 3 4 5 6 7 [8] 9
Posted: Friday, August 29, 2014 9:15:06 PM
There was an error processing your reCAPTCHA response

this is what I get when trying to use Quick Product Create.

I don't have recaptcha I looked on my Firefox as well as this internet explorer any ideas don't want to make one at a time no more thank you for any help
Posted: Saturday, August 30, 2014 6:31:03 PM
It doesn't have to do with your browser. It's the last thing on the page that you have to fill out. Sometimes it's one real word and one nonsense word. Other times you might have to type in the numbers you see in the picture. If you can't read it, there's an icon to the right to change it.
Posted: Friday, November 14, 2014 6:57:02 PM
Thank you - it's always good to know the rules here. I made a lot of mistakes during the first few days but I always try my best to correct them.
Posted: Monday, March 23, 2015 2:15:45 PM
I'm having a hard time remembering how to like stores. What do?
Posted: Monday, March 23, 2015 11:16:42 PM
Scroll to the bottom of the storefront, and you'll find the like button under "about this store".
Posted: Thursday, April 23, 2015 7:24:15 AM
Hi Everyone, Haven't been on the site for a long time starting to work on my products a little.Check them out! http://www.zazzle.com/artnmore
take care
Posted: Thursday, November 12, 2015 1:58:53 AM
Excellent post! Found it very helpful indeed - THANKYOU.
Posted: Sunday, November 29, 2015 8:42:42 AM
Thanks!
One question: How do you change the email that your zazzle account is connected to? I don't use my old email anymore, and I would like to transfer to my new one.
Posted: Sunday, November 29, 2015 4:36:37 PM
Question - do we get a discount of any sort if we order any of our own products that we sell in our stores?
Posted: Sunday, November 29, 2015 4:41:27 PM
LeeAnn wrote:
Question - do we get a discount of any sort if we order any of our own products that we sell in our stores?


Yes, you only pay the base price, not the price + your royalty.

Also, if you come to Zazzle through your tagged link that is posted elsewhere (Facebook, email, blog, etc.), you can earn a referral fee too. The only exception is if you live in the following states, due to tax laws:

Connecticut
Illinois
Michigan
Missouri
New Jersey
North Carolina
Pennsylvania
Vermont
Ohio
Posted: Monday, December 07, 2015 9:49:20 AM
I am a new zazzler and got very good learning, thanksSmile
Posted: Friday, December 11, 2015 3:20:36 PM
I just want to know where my order is!
Customer service is * and I haven't had a response to any of my emails.
Forget growing your business and products if you can't support what you already offer.
Hi There,

I placed an order on 3 December 2015 (131-65763178-0163518).
Posted: Friday, December 11, 2015 3:28:51 PM
Sarah Jordan wrote:
I just want to know where my order is!
Customer service is * and I haven't had a response to any of my emails.
Forget growing your business and products if you can't support what you already offer.
Hi There,

I placed an order on 3 December 2015 (131-65763178-0163518).


I'm sorry you are in need of help but we in the forums are designers/shopkeepers and can't help you. Have you tried phoning Zazzle?

To speak to a Customer Support representative

1-888-8ZAZZLE (1-888-892-9953) or 408-983-2800

Phone Hours

Mon - Fri: 6AM - 6PM PST(9AM - 9PM EST).
Posted: Friday, December 11, 2015 4:33:24 PM
Hi Sarah,

We're sorry to hear about your order. We will have our customer support team look into this and reach out to you via e-mail shortly.

For future reference, you can also e-mail them here.

Thanks,

Christine
Posted: Tuesday, December 22, 2015 6:34:06 AM
I have glitter & metallic clip art.. I was wondering if I incorporate it within my design will the glitter actually be on the product in person -like a T-shirt or card.
Posted: Thursday, January 14, 2016 10:47:09 AM
"Usually, new products will show up within an hour or so, but may take longer"

Yeah, something about 2 or 3 days!!!!>Sad Only in collections immediately.

And frequent problems with displaying images in the folders. Tired of bugs!
Posted: Friday, April 22, 2016 10:24:59 AM
When there is a "sale" where does the money get taken from- Zazzle or us makers?
Posted: Friday, April 22, 2016 10:28:34 AM
i just talked with Zazzle- the sale price difference is taken from their end.
Posted: Friday, June 17, 2016 9:39:39 PM
Hi!
I created 4 stores but on public mode I see only three. nothing is store to private. Several day ago I wrote to help desk but but I haven't received the answer. Help me please!
Posted: Thursday, August 25, 2016 10:31:49 PM
Posted: Thursday, August 25, 2016 10:42:15 PM
Posted: Thursday, August 25, 2016 11:55:22 PM
kaleidoscopeartinc wrote:
http://www.zazzle.com/throw_blanket-256446451470129982?rf=238205371269698908Idea


Two things.
One, we have a "Show Me" forum for posts like this.

Two, referral links do NOT work on the Zazzle site. They are disabled here, so your referral link will not work.
Posted: Monday, December 05, 2016 6:32:22 PM
Hello. I have a question, when I was signing up for an account your website asked me if i was over the age of 18, and being under 18 I checked no. But when my dad was checking his email (because of the credit card information) and it was saying that I had checked a box that said I was under the age of 13. I am older than 13 but now my account says I'm under the age of 13 even thought I checked a box that asked if you were older than 18 not 13. Now whenever I try to publish a product (a pin with my artwork on it) after I fill out all the information and click "sell it" it just brings me back to the top of the page but doesn't say anything. It doesn't tell me if I forgot to fill something out (which I didn't) Do you know why I haven't been getting the same page after clicking "sell it" that my mom has been getting. We think it might be because of the age and if it is you should check out why the box said "18" when it registered it as "13". Do you know how I could fix my account? Please and thank you.
Posted: Monday, December 05, 2016 6:45:54 PM
Victoria Blouin wrote:
Hello. I have a question, when I was signing up for an account your website asked me if i was over the age of 18, and being under 18 I checked no. But when my dad was checking his email (because of the credit card information) and it was saying that I had checked a box that said I was under the age of 13. I am older than 13 but now my account says I'm under the age of 13 even thought I checked a box that asked if you were older than 18 not 13. Now whenever I try to publish a product (a pin with my artwork on it) after I fill out all the information and click "sell it" it just brings me back to the top of the page but doesn't say anything. It doesn't tell me if I forgot to fill something out (which I didn't) Do you know why I haven't been getting the same page after clicking "sell it" that my mom has been getting. We think it might be because of the age and if it is you should check out why the box said "18" when it registered it as "13". Do you know how I could fix my account? Please and thank you.


You need to contact Support
Posted: Sunday, December 18, 2016 7:56:54 AM
Hi, I am trying to have my image (an abstract design) over the entirety of the sports bra product. How do I make that happen? It just puts a square of the image on the front, back and sides and I want it to completely cover the product on all sides. Thank you for your help.
Posted: Sunday, December 18, 2016 8:08:18 AM
Alyson Muse wrote:
Hi, I am trying to have my image (an abstract design) over the entirety of the sports bra product. How do I make that happen? It just puts a square of the image on the front, back and sides and I want it to completely cover the product on all sides. Thank you for your help.


That isn't an all-over-print product (neither are the other undergarments). There is only the small area allowed for placing an image/text.
Posted: Thursday, October 05, 2017 7:02:27 PM
This list is very helpful..thank you. xo
https://www.zazzle.com/phenomenal_boutique
Posted: Thursday, December 07, 2017 10:55:58 AM
Thank you for excellent post!
Posted: Monday, April 30, 2018 3:09:22 AM
I have a question.

Are views displayed in real time? I have had no views at all for last 2 days across any of my products. Is it normal to have no views over weekends?
Posted: Monday, April 30, 2018 3:15:43 AM
Andrew Michael wrote:
I have a question.

Are views displayed in real time? I have had no views at all for last 2 days across any of my products. Is it normal to have no views over weekends?

Stats are currently broken. If you look carefully, you'll see they're mixed up--a bunch of 2 days ago with 1 day ago and within 24 hours mixed in. In other words, it's currently useless.
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