--FREQUENTLY ASKED QUESTIONS-- for new Zazzlers 9 pages: First ... 3 4 5 6 7 8 [9]
Posted: Monday, April 30, 2018 7:56:20 AM
Colorwash wrote:
Andrew Michael wrote:
I have a question.

Are views displayed in real time? I have had no views at all for last 2 days across any of my products. Is it normal to have no views over weekends?

Stats are currently broken. If you look carefully, you'll see they're mixed up--a bunch of 2 days ago with 1 day ago and within 24 hours mixed in. In other words, it's currently useless.


I don't think mine shows that. If I filter on 'Last view date" the top items now show:
Last Viewed Date: 3 days ago

The further down I go the products, the more days since last view.
Posted: Monday, April 30, 2018 8:01:15 AM
Everyone else's stats are messed up. I sold a particular product yesterday and the day before. According to my stats, both people apparently found a way to buy it without ever viewing it.
Posted: Monday, April 30, 2018 8:27:16 AM
Andrew Michael wrote:
Colorwash wrote:
Andrew Michael wrote:
I have a question.

Are views displayed in real time? I have had no views at all for last 2 days across any of my products. Is it normal to have no views over weekends?

Stats are currently broken. If you look carefully, you'll see they're mixed up--a bunch of 2 days ago with 1 day ago and within 24 hours mixed in. In other words, it's currently useless.


I don't think mine shows that. If I filter on 'Last view date" the top items now show:
Last Viewed Date: 3 days ago

The further down I go the products, the more days since last view.


What I have seen with views since their all-April mess up is that the Last Viewed Date is accurate but the View Count is only being updated every 3-4 days. (It got updated two days in a row last week and I got all excited that it was fixed but no.) I know this because I always view my own products once right after I post them. So I have a bunch of new yoga mats that have a Last Viewed Date that says 1 day ago or 2 days ago but a View Count of 0.

This means that sorting by Last Viewed will give the illusion that no view counts are registering at all but if you page backwards you will find that mixed in with the "1 day ago/ 2 days ago / 3 days ago" increasing number of days you will find a "24 hours ago" or "1 day ago" mixed in.

Page backwards in your Last Viewed sort and I bet you will see this. It is easiest to see when sorting by Last Viewed because you have the steady increase in the number of days and then suddenly a day that doesn't fit jumps out at you.
Posted: Tuesday, May 01, 2018 2:19:22 AM
My views finally turned up. It is now showing 5 views a day for last 3 days. I guess that's ok for a newbie.
Posted: Tuesday, May 01, 2018 3:00:46 AM
Andrew Michael wrote:
My views finally turned up. It is now showing 5 views a day for last 3 days. I guess that's ok for a newbie.

Frankly, I wouldn't trust what you're seeing. It might be better than that or it could be worse. A lot of us are seeing the number of views and the supposed dates of viewing being false.
Posted: Saturday, March 23, 2019 2:50:20 AM
HELP please.

"Q.) Can I open more than one shop?

A.) You can have as many shops as you want, and with Zazzle's new consolidation tool, you can now have them under one account. Go to your "My Zazzle" page, click the "store" tab, then click the "Open New Store" button."


I found the "Open New Store" button, but I did not see any way to "consolidate" a store under a different account name.

I have two accounts. One from several years ago that, frankly, I forgot about. LOL. I would like to combine the two into one account. It's not critical, but it would be neater.

Thanks.
Posted: Saturday, March 23, 2019 4:27:58 AM
Carmen-Thomas Designs wrote:
HELP please.

"Q.) Can I open more than one shop?

A.) You can have as many shops as you want, and with Zazzle's new consolidation tool, you can now have them under one account. Go to your "My Zazzle" page, click the "store" tab, then click the "Open New Store" button."


I found the "Open New Store" button, but I did not see any way to "consolidate" a store under a different account name.

I have two accounts. One from several years ago that, frankly, I forgot about. LOL. I would like to combine the two into one account. It's not critical, but it would be neater.

Thanks.


This thread was started in 2009, many of the earlier posts no longer apply today. So, on that note...Consolidation happened years ago (at least a decade) and accounts can no longer be merged. OP referred to the fact that all stores are now under one account as opposed to how things were done in the early days with each new store having its own account. If you open a new store now, it will be done under the account you are on and you can have as many stores as you want on that one account.
Posted: Saturday, March 23, 2019 6:01:07 AM
OK, thank you.

So, I have two different accounts under two different email addresses, with different logons. If this does not violate Zazzle's TOS, it is OK with me to stay as it is.

Is it OK?
Posted: Saturday, March 23, 2019 11:19:44 AM
Carmen-Thomas Designs wrote:
OK, thank you.

So, I have two different accounts under two different email addresses, with different logons. If this does not violate Zazzle's TOS, it is OK with me to stay as it is.

Is it OK?


A person can't have multiple accounts using the same SS#/Payee Info. I would suggest not using the other account. But that is just me. You should probably contact Zazzle and see what they advise.
Posted: Monday, April 01, 2019 3:35:32 PM
Where is an appropriate place to seek constructive criticism on designs? I am really hoping to receive some on my store. I am also happy to provide constructive criticism.

https://www.zazzle.com/cleverlycrafted
Posted: Saturday, July 27, 2019 7:41:47 PM
So i just got my first sale after bout 3 weeks.the product was 16.00 with 15 percent royalty.my earnings were 1.89 inatead of 2.40.can someone explain to me how this earning works because i am confused now.
Posted: Saturday, July 27, 2019 8:17:23 PM
A couple of things - first was it a 3rd party referral? If that is the case the person who made the referral gets a portion of the royalty. Second, when you price above 14.9% there is a service charge... though I don't think it's large enough to account for the entire difference you've noted.
Posted: Saturday, July 27, 2019 11:05:26 PM
No it was a direct sale I believe. I think I am not taking into account that my royalty is part of the total cost, but to me the numbers just do not seem right regardless. I am still happy for the sale, just a little confused. I
actually went back in and edited my future royalties to 14.8%, and my earnings
did indeed go up 10 cents on the calculator for doing so. Ty for responding.
Posted: Sunday, July 28, 2019 12:12:21 AM
Mikki Marbles wrote:
No it was a direct sale I believe. I think I am not taking into account that my royalty is part of the total cost, but to me the numbers just do not seem right regardless. I am still happy for the sale, just a little confused. I
actually went back in and edited my future royalties to 14.8%, and my earnings
did indeed go up 10 cents on the calculator for doing so. Ty for responding.

Stick to 14.9, Z's extra charge kicks in at 15%. From 15 up to 15.6% you'll make less or equal than with 14.9. No need to go 14.8 for "safety reasons" what I suppose was your intention. Of course you can go lower or higher. The minimum royalty you can set is 5% that is actually included in the base price of a blank product.

The royalties are calculated from the base price, minus a small contribution to the 15% affiliate rate, so it's always less than you may expect at first sight.

Besides the royalties you can gain additional 15% affiliate earnings, if you adhere to the affiliate program and link to almost any Zazzle page adding your affiliate ID. To learn more about the affiliate program, head to "my Account", then choose the "Associate" tab.

Basically if you link to your own product pages on Zazzle you can earn your 14.9% royalties plus 15% affiliate. There are a few things to know, tho: the affiliate ID is stored with cookies on the visitor's/shopper's device. So, first of all, the shopper must have cookies enabled. The cookie itself lasts in theory as long as it doesn't get deleted or times out after a longer period of time (due to privacy reasons). As long as that cookie is up, you earn the 15% on every product the shopper buys on Zazzle, where affiliates are eligible. BUT... the cookie can be easily overridden by other affiliate IDs and the protection/grace time of the cookie (where the cookie can't be overridden) is short, don't remember if a half hour or a tad more, but surely not very long. So you may lose your affiliate earning pretty quick and often, if the shopper checks out other Zazzle stuff using other affiliate links. Plus, Zazzle adds their own affiliate ID on promos, mails etc. As soon as someone other than you got the affiliate earning, you'll see the "third party" remark in your earnings list.

This should've given you a complete overview of royalty and affiliate earnings. Hope it helped. Cheers!
Posted: Sunday, July 28, 2019 6:21:28 AM
Mikki Marbles wrote:
No it was a direct sale I believe. I think I am not taking into account that my royalty is part of the total cost, but to me the numbers just do not seem right regardless. I am still happy for the sale, just a little confused. I
actually went back in and edited my future royalties to 14.8%, and my earnings
did indeed go up 10 cents on the calculator for doing so. Ty for responding.

Look in the referred column of your royalty history report to see if it was referred.

If a customer uses a coupon code you make less, because your royalty is based on the discounted price the customer paid.
Posted: Sunday, July 28, 2019 10:49:53 AM
Thank you everyone so much for advice.
Posted: Tuesday, September 03, 2019 9:20:38 PM
am new to zazzle. I have had my store up for a few months. I only get a few hits a day and I've had no sales.

I was wondering how people get traffic to their store. How do you get listed in the categories? There seems to be so many products in each category. How do you get yours put at the top?
Posted: Wednesday, September 04, 2019 8:17:15 AM
Hadi abozaid wrote:
am new to zazzle. I have had my store up for a few months. I only get a few hits a day and I've had no sales.

I was wondering how people get traffic to their store. How do you get listed in the categories? There seems to be so many products in each category. How do you get yours put at the top?

Please don't post your question more than once, to other threads and fora. Keep in mind that the people who will answer you here are other (very busy) designers, so don't expect an immediate answer.

See this thread for answers to your questions instead: https://forum.zazzle.com/new/i_am_new_to_zazzle_sep_3_2019
Posted: Wednesday, October 02, 2019 6:56:58 AM
Thank you so much for this list! I do have one more question. If you earned less then $25 and you don't request a payment, will you still get the payment when you're starting to earn more then $25?

Thank you in advance!
Posted: Wednesday, October 02, 2019 7:35:27 AM
Evelyn D. wrote:
Thank you so much for this list! I do have one more question. If you earned less then $25 and you don't request a payment, will you still get the payment when you're starting to earn more then $25?

Thank you in advance!


Threshold is now $50. When you hit $50, you will be paid around 45 days after it cleared. You will always get paid so long as your cleared earnings are $50+
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