How is no customization working for you?
Posted: Thursday, January 23, 2020 8:50:03 AM
Wondering how those of you who stopped offering customization on your products are doing. Hoping Gina (@gleem) will chime in as I know she did this.

In the year that I've been here I've only had three sales - not even enough to get my few bucks earnings to me. Granted my shop was still small when the collaboration mess came up. All my designs are my own so I hid all my products, have redone most, and decided to delete those that had never been looked at or that I had decided not to focus on any longer.

I was initially so excited about opening my Zazzle shop, but it's been more in work and frustration. That Customization opt-out of published products would be such a game-changer.

Since Zazzle won't let us delete our store or charge us for no activity I'm wondering about the effort of continuing to redo listings or adding new things that will not allow for customization or just personalization at best.

I know in the end it's up to me, but looking forward to hearing your experiences with no customization.
Posted: Thursday, January 23, 2020 9:58:48 AM
I was unwilling to turn it off because I've too many products to deal with, and collaboration isn't so much an issue because of the types of products I design. However, what's truly bothering me are those backgrounds that, if used, will pull from my royalty to pay the designer of the background.

I'd also like to know if anyone feels it has or hasn't affected their sales. It's possible no one will be able to answer before at least a year has gone by.
Posted: Thursday, January 23, 2020 10:32:30 AM
Colorwash wrote:
I was unwilling to turn it off because I've too many products to deal with, and collaboration isn't so much an issue because of the types of products I design. However, what's truly bothering me are those backgrounds that, if used, will pull from my royalty to pay the designer of the background.

I'd also like to know if anyone feels it has or hasn't affected their sales. It's possible no one will be able to answer before at least a year has gone by.


A few of my designer friends who have shops here felt the same. Too many years/products to mess with it. All the broken links, too. Will never understand why Zazzle can't add an opt-out button of customization for us.

I was reading in that Second Content thread and can't believe that, either! I was going to go back and add a few items that have just my artwork (as opposed to a completed pattern) but wondered if someone could add a background to that. I'm assuming "no" if I only have personalization allowed and definitely "no" if neither is allowed.

Thanks for responding, Colorwash. Forgot it might take awhile for sales (or not) to show up with no customizing allowed.

My shop is even smaller now and I'm seriously wishing I could just ask for my $7.55 earnings and delete my shop! Since deleting appears impossible, I guess the alternative is to add a product or two a year to not be penalized. Ugh.
Posted: Thursday, January 23, 2020 12:19:08 PM
I changed my mind and am allowing customization, my sales are tanking anyway so I don't really care.

It would be nice if we could get the option to turn it on or off on published products, I can never make up my mind, lol

Posted: Thursday, January 23, 2020 12:43:34 PM
waterart wrote:
I changed my mind and am allowing customization, my sales are tanking anyway so I don't really care.

It would be nice if we could get the option to turn it on or off on published products, I can never make up my mind, lol



Lol, I hear you. I can never decide what to do, either!

A turn off, turn on option would be awesome and would have saved designers so much. Really wish Zazzle would explain why they can't or won't.


Posted: Thursday, January 23, 2020 1:27:41 PM
It is too soon for me to know and I am still not finished changing mine over either...

I did not touch any of my sold products yet... not willing to lose my rankings and also I had been holding out hope that the ability to opt out or edit existing products would be given...

unfortunately Zazzle doesn't seem to be that generous.


Posted: Thursday, January 23, 2020 1:40:16 PM
I didn't change very many of mine. I really think the secondary content thing won't go anywhere. It is too advanced for most buyers.
Time will tell but that is my prediction.
Posted: Thursday, January 23, 2020 2:56:38 PM
­čî╝Shelli Fitzpatrick wrote:

...hope that the ability to opt out or edit existing products would be given...


+1
Posted: Friday, January 24, 2020 5:33:54 PM
Colorwash wrote:
I was unwilling to turn it off because I've too many products to deal with, and collaboration isn't so much an issue because of the types of products I design. However, what's truly bothering me are those backgrounds that, if used, will pull from my royalty to pay the designer of the background.


I feel exactly the same. I can't be bothered to spend the time re-publishing old products to remove the customize button. I have had a couple of card sales where I surmise I have been charged for secondary content backgrounds. It is exceedingly annoying, but I am reluctant to lose sales ranking by re-doing them.

The main effect for me has been that I have designed nothing new for Zazzle for the last few months. While I "wait to see" whether Zazzle will allow us to "opt out" of various unwanted changes, I tinker at the edges, add an extra colour option or two to proven sellers. But otherwise there is no motivation to add products when I am so uncertain about whether to continue to allow customization or not.
Posted: Tuesday, February 04, 2020 12:11:44 PM
I've still got a few things to re-do maybe, but I deleted so many. I just did a mass deletion of all the Zazzle stuff I had on Pinterest as I'm a little nutso about products having dead links. I've scheduled the re-done products to be pinned but if anything sells remains a mystery at this point.

I would really like to just delete my account. It's crazy they'll charge you for inactivity but won't let you shut down your store.
Posted: Wednesday, February 05, 2020 9:50:39 AM
I wasn't too worried about the changes, so I left all my products as they were, with customisation allowed.

I had about the same number of sales in Jan 2020 as I did in Jan 2019, and about half of them were customised. However, financially I've done better in 2020 as the sales have been for more profitable products.

If I'd turned off customisation I would have lost some very good sales, so I'm glad I didn't.

Posted: Wednesday, February 05, 2020 10:33:23 AM
LavenderMintGraphics wrote:
Wondering how those of you who stopped offering customization on your products are doing. Hoping Gina (@gleem) will chime in as I know she did this.



Well, I'm surprised to see my name mentioned. I don't discuss my sales at all, but I still allow for personalization and I am happy with my decision. Personalization can be allowed without customization.

Posted: Saturday, February 08, 2020 10:02:16 AM
Colorwash wrote:
I'd also like to know if anyone feels it has or hasn't affected their sales. It's possible no one will be able to answer before at least a year has gone by.


I didn't make any changes based on the recent changes. I haven't had any drop in sales and the royalties don't look different. It looks like customers aren't using the new features. This doesn't surprise me, because to use these features, customers have to go into the design tool (most don't) and then know these features exist and how to use them.

My view was that I'd lose far more money by removing or hiding all my products than I would from the once-in-a-blue-moon person who wants to add a background. So far, that seems to be true.
Posted: Sunday, February 09, 2020 6:10:35 AM
Polenth wrote:
Colorwash wrote:
I'd also like to know if anyone feels it has or hasn't affected their sales. It's possible no one will be able to answer before at least a year has gone by.


I didn't make any changes based on the recent changes. I haven't had any drop in sales and the royalties don't look different. It looks like customers aren't using the new features. This doesn't surprise me, because to use these features, customers have to go into the design tool (most don't) and then know these features exist and how to use them.

My view was that I'd lose far more money by removing or hiding all my products than I would from the once-in-a-blue-moon person who wants to add a background. So far, that seems to be true.


I agree with you Polenth, and so far it's true for me too.
Posted: Sunday, February 09, 2020 7:47:26 AM
That is good, but I am pretty sure backgrounds are only the beginning.

Hence I am still using the only option that we have which is to turn off customization on as many products as I can without losing stats and all new products.
Posted: Sunday, February 09, 2020 8:42:42 AM
This thread just reiterates what is great about Zazzle. We are all allowed to make our own choices on how we choose to operate our stores. I love being able to do what I feel is right for me and not having to do what someone else thinks is. Good luck to everyone!

Grin
Posted: Sunday, February 09, 2020 12:08:07 PM
Gina ┬ęgleem wrote:
This thread just reiterates what is great about Zazzle. We are all allowed to make our own choices on how we choose to operate our stores. I love being able to do what I feel is right for me and not having to do what someone else thinks is. Good luck to everyone!

Grin


+1
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