What's the cheapest way to purchase your own product?
Posted: Thursday, August 07, 2014 3:00:42 PM
I thought that by being logged into your account, you would automatically get the lowest price when purchasing your own product. Seems that I was wrong.

I have the drawstring backpack. It starts at $15.95 (that's the cheapest you can set the price). So I duplicated the backpack and set the price to $19.95. I added both products to my cart to purchase them. In theory, they should be the same price.

The backpack at $15.95 now shows $15.31 in the card.

The identical backpack priced at $19.95 now shows $16.36 in the cart.

So it seems that if you want to buy your own product, you have to go in and change the royalty to the lowest and THEN purchase it.

Any thoughts on this? Or is this a bug with that specific item?

Thanks!
Posted: Thursday, August 07, 2014 4:26:50 PM
What royalty is set on the product doesn't matter, because you only pay base price before any royalty is added. You can earn a referral on your own product.

While logged in, go to the product page of the product you want to buy. Click on the 'share' link near the add to cart button and email it to yourself. Now log out of Zazzle. Clear your cache and cookies. Restart your computer. When your computer restarts go directly to the email, and click on the link in the email to add it to your cart. DO NOT log into Zazzle until you are prompted to.
Posted: Thursday, August 07, 2014 5:07:52 PM
Thanks Maz.

OK, I did EXACTLY what you said to do with the product listed at $19.95.

When I cleared cookies, history, restarted comp, I opened email. Added to cart. Then logged in once it asked me to.

The price as subtotal was still $16.36. So it actually is NOT the base price.

What's going on? Thanks!
Posted: Thursday, August 07, 2014 5:47:35 PM
I just added a drawstring backpack using the method above and it was $15.81 after the royalty discount.


I don't have an explanation for that.
Posted: Thursday, August 07, 2014 7:04:46 PM
SCK wrote:
Thanks Maz.

OK, I did EXACTLY what you said to do with the product listed at $19.95.

When I cleared cookies, history, restarted comp, I opened email. Added to cart. Then logged in once it asked me to.

The price as subtotal was still $16.36. So it actually is NOT the base price.

What's going on? Thanks!


You need to contact Z about that. You only pay the base price.

Marian
Posted: Friday, August 08, 2014 5:02:41 AM
my $19.95 backpack (at 24% royalty) also shows up at $16.36. I'm assuming that since it is over 14.9% we still have to pay (or at least it is calculating) the extra admin fee.

Or, it might have to do with the rounding -up to $0.95 issue. If you don't set royalties just right, the price is the same but you only make the percentage you set, and Zazzle makes the difference. That's actually more likely.

ETA: okay, I just tested that theory, and 24% is the top percentage to use before the price jumps to $20.95. The admin fee is 0.25 cents, which doesn't explain the difference either . Hmm, stumped. It must be made up somewhere in the referral fee.



Posted: Friday, August 08, 2014 6:09:45 AM
It's been this way for awhile. When I buy one of my own products, I usually make an extra copy of it, set it to 5% and then buy it. Of course, I might lose in marketing potential the few pennies I save in costs. . .
Posted: Friday, August 08, 2014 7:41:39 AM
The base price should be the base price, regardless of the royalty set. Otherwise, Zazzle has some explaining to do.

Just another brick in the wall...
Posted: Friday, August 08, 2014 9:19:41 AM
Thank you everyone for trying this and seeing i'm not crazy! haha.

I tried even putting the royalty below the 15% and it still gives a different base price!

I do think Zazzle has some explaining to do, because those shop owners that thought they were actually getting the base price, were NOT.

MAZ, you didn't even get the base price. $15.81 is still higher. When I set mine to 5%, my base price is $15.31.

ZAZZLE, can you please explain to us how to get the lowest price when buying our own product and why the base prices constantly changes depending on the royalty we set? It should be equal no matter what royalty we set when we purchase our own items. THANKS!
Posted: Friday, August 08, 2014 10:54:56 AM
Just like to add that there is a difference in price if you buy one of products you have posted for sale (without customizing it), or if you buy one without having posted it for sale (or posted for sale and then customize it).
Posted: Monday, August 11, 2014 1:33:49 PM
So here is the reply I got regarding this issue from the Zazzle support team. Does not help one bit Sad





Royalties are offered by Zazzle as an incentive to drive sales of your public products through the Zazzle marketplace

As such, when you are logged in to your account and purchase public products from your own Zazzle store, a royalty for the sale will not be applied.

To help offset the price of purchasing your own designs, Zazzle automatically applies the Seller’s Discount for the purchase in your shopping cart at the time of checkout so that you can sample your own products at a reduced cost.

Thanks for choosing Zazzle and have a great day!


Peter
Customer Support Hero
Zazzle Inc.

Incident Reference #   CAS-158772-C7M1P6
Posted: Tuesday, August 12, 2014 2:54:45 PM
SCK wrote:
So here is the reply I got regarding this issue from the Zazzle support team. Does not help one bit Sad





Royalties are offered by Zazzle as an incentive to drive sales of your public products through the Zazzle marketplace

As such, when you are logged in to your account and purchase public products from your own Zazzle store, a royalty for the sale will not be applied.

To help offset the price of purchasing your own designs, Zazzle automatically applies the Seller’s Discount for the purchase in your shopping cart at the time of checkout so that you can sample your own products at a reduced cost.

Thanks for choosing Zazzle and have a great day!


Peter
Customer Support Hero
Zazzle Inc.

Incident Reference #   CAS-158772-C7M1P6

Perfect non-answer. I guess we'll never know.
Posted: Tuesday, August 12, 2014 6:44:03 PM
SCK wrote:

The backpack at $15.95 now shows $15.31 in the cart.


I think this is how it works:

The pack is set at $15.95 which includes a 5% royalty markup.

5% of $15.95 = .7975 royalty received if sold to a customer.

To receive the "seller discount" the pack must first be posted for sale.

This was done (as described in the other postings above) and then an link was emailed to the seller/designer (yourself).

By grabbing the link when logged in, associate tracking is added and it becomes a "referral link."

Sellers pay a referral fee equal 20% of the royalty: 20% x .7975 = .16

Thus combining all factors together, the seller discount price is:

15.95 Starting price
- .7975 Remove the royalty markup (apply the seller discount)
+ .16 Add the seller referral fee

15.3125 (rounds to the $15.31 purchase price)

And remember that after purchase, the referral report should show a referral of 15% of $15.31 = $2.29

Quote:
From JaneandFriends: my $19.95 backpack (at 24% royalty) also shows up at $16.36. I'm assuming that since it is over 14.9% we still have to pay (or at least it is calculating) the extra admin fee.

Example #2

$19.95 @ 24% = $4.788 royalty
$4.788 royalty x 20% referral fee = .9576
$4.788 royalty x 5% transaction fee for royalty set over 14.9 = .2394

Put it all together:
19.95 - 4.788 + .9576 + .2394 = $16.359 ($16.36 purchase price)

And if purchased, you also receive a 15% royalty on $16.36 = $2.454

*Note: If you share (email) the link when not logged in, the associate part would most likely drop off (assuming cache/cookies are clear) and no referral fee would be charged nor a referral commission be received. The figures would need to be adjusted accordingly.

So, I don't think you need to lower your royalty to get the 'lowest' purchase price. The formula does that so long as the item is posted for sale and you use your associate referral ID.
Posted: Wednesday, August 13, 2014 10:38:12 AM
Holy cow, I went to buy one of my own single magnets and I am getting charged $19.00 shipping! I am in Canada. Is there not a different choice of slower, yet still trackable shipping? There's no way I want to pay almost $30 for one magnet :-(
Thanks; Joss
Posted: Wednesday, August 13, 2014 5:25:04 PM
Tracy, thanks for doing the math out! That's what was in my head but didn't quite have time to work it all out.

Love Roses
Posted: Thursday, August 14, 2014 1:35:43 PM
JaneandFriends wrote:
Tracy, thanks for doing the math out! That's what was in my head but didn't quite have time to work it all out.

Love Roses


Glad to help Smile
Posted: Sunday, July 24, 2016 3:52:24 PM
Why can't Zazzel simply have a 'buy your own stuff' button?
Posted: Friday, August 12, 2016 4:26:24 PM
Anything you spend on yourself, even with royalties, counts toward your total. Allowing that royalty can bump you over sales marks. AND you get it back anyway! Grin
Posted: Saturday, December 07, 2019 11:24:10 AM
The cart isn't automatically charging me the base price when I order from my store. It is charging me the marked up price that I charge on my designs. Would be nice to buy my own products at the base price! Zazzle used to be great for printing and drop shipping to my customers. Lately it's been a real PITA!
Posted: Saturday, December 07, 2019 11:52:34 AM
Michaeline McDonald wrote:
The cart isn't automatically charging me the base price when I order from my store. It is charging me the marked up price that I charge on my designs. Would be nice to buy my own products at the base price!

The previous posts are 4 years old and no longer reflect how it works now.

Now (December 2019), we pay whatever posted price any other shopper would see but we earn our royalty on it (and get the sales stats too) so the actual cost to us is the same as it was before.
Since we get a flat 15% of total order for the referral the most profitable way to order your own stuff is to set the royalty rate high. That way you are increasing the amount you are paid for the referral but the amount paid/returned for the royalty remains a wash. ;)
Posted: Wednesday, December 11, 2019 6:46:15 PM
Yes, this seems to have changed recently. In the past I got the seller's discount when I bought sample products, but now I am paying the full price but getting the margin back in royalties.
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