Should I delete items that have views but I realized I messed up the design or the template?
Posted: Wednesday, October 11, 2017 9:19:18 PM
Hello! I've discovered that I forgot to make the text on the back of an ornament a template(created 10 months ago). It has the customization option to allow for changing the text, but obviously I will lose a lot of people due to the complication of that. It has been viewed 37 times.

My question is: Is it better to recreate the item and DELETE the old? Or keep the old one in addition to the new, since it has views?

I know it might be a silly question, but I know that views on items help with ranking.

Thanks for the help!
Posted: Wednesday, October 11, 2017 10:35:03 PM
Personally, I would remake the product, making the required corrections. Then on the old one, add to your description something that says "check my store for an updated version of this design" or some such statement that would let people know this design exists in a newer and better form. Lastly, set the old one to 'Direct Only' - that way the only people who will see it are people with a direct link to the product. The data will not be lost, but this will hide the product from the Marketplace so people can't stumble upon it and accidentally order it.

That's what I would do. Hope that makes sense!
Posted: Thursday, October 12, 2017 1:05:58 AM
+1
Posted: Thursday, October 12, 2017 2:46:40 AM
If it had a thousand views but not sales, I'd still remake it and delete the first one. I've done precisely that and probably never suffered any losses because of it.
Posted: Thursday, October 12, 2017 4:36:40 AM
Colorwash wrote:
If it had a thousand views but not sales, I'd still remake it and delete the first one. I've done precisely that and probably never suffered any losses because of it.


Yes, this.

I would delete it. If you don't delete it after remaking the product properly, you will have a duplicate product which is Not Good.

From time to time I will sort the back end of my store by Most Views for just this reason. If something has high views but has never sold, I take a closer look at it to see if I messed it up in some way. If I did, I remake it and delete the original. I take care to use the same tags since they were clearly working.
Posted: Thursday, October 12, 2017 6:20:46 AM
Or set it to direct only and wait a while to see if it records any more views. If none then delete it.
Posted: Friday, October 13, 2017 12:57:42 PM
Definitely remake it. It has good views, which suggests that it is appealing to customers, but it could well be the lack of a template which has stopped them from buying it.

I would then set the old one to Direct Only for a while, so as not to break any affiliate links. Then if it has no more views you will know you can safely delete it.
Posted: Saturday, October 14, 2017 10:39:43 PM
StarvingArtist wrote:
Personally, I would remake the product, making the required corrections. Then on the old one, add to your description something that says "check my store for an updated version of this design" or some such statement that would let people know this design exists in a newer and better form. Lastly, set the old one to 'Direct Only' - that way the only people who will see it are people with a direct link to the product. The data will not be lost, but this will hide the product from the Marketplace so people can't stumble upon it and accidentally order it.

That's what I would do. Hope that makes sense!


That makes sense! Thank you so much!

Unfortunately for me, I started going through the process of customizing as a customer would. What an eye opener! I discovered that most of my photo templates items I will have to remake. They work as is, if they upload just the right picture. But obviously that isn't going to happen too often.

I feel like I will be starting over on my ranking because so many items will be set to direct-only. So much work for nothing it seems. Now, I know to test the products out as a customer would!
Posted: Monday, October 16, 2017 3:29:12 AM
I had one particular image that has sold fairly well for a long time, when I noticed a mistake. I remade the image, and redid the products, but since I had sales and lots of views on the old ones, I didn't delete the old products just changed them to direct only. Now I still get sales on products with the old image and I cringe each time I do. The image is a bouquet of flowers going through an open heart. I noticed the stems of the flowers didn't quite meet the heart leaving a gap between the two elements. Still it sells with no returns. I guess it doesn't show as much on a small item as it does on my monitor.
Posted: Monday, October 16, 2017 6:31:54 AM
randysgrandma wrote:
I had one particular image that has sold fairly well for a long time, when I noticed a mistake. I remade the image, and redid the products, but since I had sales and lots of views on the old ones, I didn't delete the old products just changed them to direct only. Now I still get sales on products with the old image and I cringe each time I do. The image is a bouquet of flowers going through an open heart. I noticed the stems of the flowers didn't quite meet the heart leaving a gap between the two elements. Still it sells with no returns. I guess it doesn't show as much on a small item as it does on my monitor.


or they think it is supposed to look that way and they think it looks okay. We are often our own worst critics... not that it is a bad thing to be a perfectionist... ;)
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