Quick Question re Referrals 3 pages: [1] 2 3
Posted: Monday, August 14, 2017 8:36:12 AM
I see "Self", "None", and "Third-Party" in my history.
"Self" is obviously from my own links where I got the bonus, but I'm not sure on the other two. I would guess that "None" means they landed on my product via browsing/searching the Zazzle marketplace itself and that "Third-Party" means they ended up on my product via a link with someone else's ID in it. Is that correct?

What if they "came in" via a link from Google search results, or say via a link someone else posted to FB or a blog or whatnot but without any ID in it? Would those kind of sales be "None" or "Third-Party"?
Posted: Monday, August 14, 2017 8:51:23 AM
Col's Creations wrote:
What if they "came in" via a link from Google search results, or say via a link someone else posted to FB or a blog or whatnot but without any ID in it? Would those kind of sales be "None" or "Third-Party"?

Without an Associate ID, they should be None.

Also, many Third-Party sales are Zazzle referrals, meaning Zazzle sent an email and included their Associate ID, and the user clicked into Zazzle or your product that way.
Posted: Monday, August 14, 2017 2:02:24 PM
Also, some of the "nones" could be from referral links, but the buyer has cookies blocked.
Posted: Monday, August 14, 2017 2:56:42 PM
Some of the "None"s could be from referral links linking to one Z domain but the purchaser bought from a different Z domain.
Posted: Monday, August 14, 2017 3:15:12 PM
HightonRidley wrote:
Some of the "None"s could be from referral links linking to one Z domain but the purchaser bought from a different Z domain.

I don't yet understand about different domains/international sales but my most recent sale (just this morning yay!) was from someone in the UK and that is listed as "Third-Party". About three months ago I had another sale to the UK (which just completely amazes me!) and that one is listed as "None".

I'm just wondering if I am right to be all happy when it says "Third-Party" because that tells me (I think) that someone thought my product was worth sharing somewhere with their own ID on it. I've sold a number of greeting cards recently an they all say "Third-Party" therein my post.
Posted: Monday, August 14, 2017 4:55:40 PM
Col's Creations wrote:


I'm just wondering if I am right to be all happy when it says "Third-Party" because that tells me (I think) that someone thought my product was worth sharing somewhere with their own ID on it. I've sold a number of greeting cards recently an they all say "Third-Party" therein my post.


No, because as explained above, third party doesn't always mean that someone shared your product with their own ID in it. As RoyK explained, Zazzle has their own IDs attached to links in emails. If a customer clicks a link and then goes shopping and buys your product, it will be listed as "third party." In that case, no one was sharing your product. There are other ways for it to happen also, but I don't want to confuse you. Smile

Hope that helps!
Posted: Tuesday, August 15, 2017 3:42:13 AM
Yesterday I had two sales that made it appear I did the referring. I didn't. I've never even come across the products. I figure the path is (just by chance) that someone clicks, say, a pin I have on Pinterest, then wanders Zazzle and buys something while my ref# is still glued to their shoe.

I have a general idea how those cookies work but have a hard time figuring out the logic.
Posted: Tuesday, August 15, 2017 4:19:39 AM
Colorwash wrote:
Yesterday I had two sales that made it appear I did the referring. I didn't. I've never even come across the products. I figure the path is (just by chance) that someone clicks, say, a pin I have on Pinterest, then wanders Zazzle and buys something while my ref# is still glued to their shoe.

I have a general idea how those cookies work but have a hard time figuring out the logic.


They work just like gum on your shoe... if your cookie is still attached it doesn't matter what they buy during the session you still get the referral. Most of the affiliate programs I know of or am part of have a lot longer cookie life before you don't get the referral anymore. One of them is 45 days... I think Z should have one for at least 2 or 3 days instead of a few hours or what ever really short window of time it is, and I think it should be first cookie overrides any other cookie that tries to attach during a single session. That is only fair!
Here is a quote from this article on the subject of affiliate cookie life and how long they should be...

"OUR RECOMMENDATION
Set the cookie life time to 365 or more! It will not make big difference for you (as merchant), if cookie life time will be 1 or 365 days. Show to your affiliates, that you care about their commissions.

Minimum acceptable cookie life time is for affiliates 30 days. All values under 30 days makes affiliate worry about their commissions. As you see, you will not save too much by defining short cookie life time, so why to make your affiliates worry ?"
Posted: Tuesday, August 15, 2017 6:10:48 AM
Colorwash wrote:
Yesterday I had two sales that made it appear I did the referring. I didn't. I've never even come across the products. I figure the path is (just by chance) that someone clicks, say, a pin I have on Pinterest, then wanders Zazzle and buys something while my ref# is still glued to their shoe.



When I get those, I'm never sure whether to be happy, or a little bit insulted that they looked at my product, said NAH, and then bought someone else's. Laughing Laughing Sometimes I get valuable information, though, if I can see they bought something in my niche that I don't have in my own store.
Posted: Tuesday, August 15, 2017 6:14:56 AM
Shelli Fitzpatrick wrote:

"OUR RECOMMENDATION
Set the cookie life time to 365 or more!


A year or more? That's crazy. You can kiss most of your referral earnings goodbye in that case.
Posted: Tuesday, August 15, 2017 6:31:03 AM
That's what I was thinking. It's rather like tenure. No matter what, the tenured person stays and all newcomers be d a m n e d.
Posted: Tuesday, August 15, 2017 7:14:30 AM
The referral goes to whomever brought the customer to Zazzle. The cookie only knows that a link has a referral ID attached to it. It does not matter if the link was created today or five years ago.
Posted: Tuesday, August 15, 2017 7:37:25 AM
Maz wrote:
The referral goes to whomever brought the customer to Zazzle. The cookie only knows that a link has a referral ID attached to it. It does not matter if the link was created today or five years ago.


Yes, it doesn't matter when a link was created. We're talking about when someone actually clicks on the link. For example, someone brings the customer to Zazzle. Months later the customer comes back through someone else's link, yet the original referrer gets the money? There has to be some limits set with a reasonable cookie expiration date.
Posted: Tuesday, August 15, 2017 9:02:38 AM
The cookie expires in 45 days after the link is clicked on unless the customer clicks on another referral link before that.
Posted: Tuesday, August 15, 2017 9:12:33 AM
Maz wrote:
The cookie expires in 45 days after the link is clicked on unless the customer clicks on another referral link before that.

That's a whole lot better.
Posted: Tuesday, August 15, 2017 9:13:41 AM
I didn't say 365 days was my recommendation I just shared an article where they think it is a good idea. 45 days is good but I don't like the short window override of the new link. It is too easy for another link to steal your referral as is evident by the small amount of referrals we actually get.
Posted: Tuesday, August 15, 2017 9:23:46 AM
Shelli Fitzpatrick wrote:
I didn't say 365 days was my recommendation I just shared an article where they think it is a good idea. 45 days is good but I don't like the short window override of the new link. It is too easy for another link to steal your referral as is evident by the small amount of referrals we actually get.

If you put the shoe on the other foot, what if someone goes from another affiliate site where they clicked on something, and then they go to yours. They click on one of your links, ending up buying something, but it gains you nothing because the other affiliate got clicked first?
Posted: Tuesday, August 15, 2017 9:34:01 AM
Shelli Fitzpatrick wrote:
I didn't say 365 days was my recommendation I just shared an article where they think it is a good idea.


Oh I knew that. Smile
Posted: Tuesday, August 15, 2017 9:46:32 AM
Colorwash wrote:
Shelli Fitzpatrick wrote:
I didn't say 365 days was my recommendation I just shared an article where they think it is a good idea. 45 days is good but I don't like the short window override of the new link. It is too easy for another link to steal your referral as is evident by the small amount of referrals we actually get.

If you put the shoe on the other foot, what if someone goes from another affiliate site where they clicked on something, and then they go to yours. They click on one of your links, ending up buying something, but it gains you nothing because the other affiliate got clicked first?


which is your preferred way of not making a referral? Either way your not getting your referral. I think it's less likely that a new customer will already have a cookie from Zazzle than it is that they will click my link, come to Zazzle look around, see interesting things but not have time right now to buy something so go do something else and come back later, except now Zazzle sends them an email with a special promo and when they come back they have Zazzle's cookie not mine... this scenario probably accounts for most of the referrals we lose.
Posted: Tuesday, August 15, 2017 10:11:52 AM
Zazzle doesn't send them an email simply for browsing. They wouldn't have the customer's email address. The potential customer would have to sign up for emails while they were here.
Posted: Tuesday, August 15, 2017 10:29:57 AM
Maz wrote:
Zazzle doesn't send them an email simply for browsing. They wouldn't have the customer's email address. The potential customer would have to sign up for emails while they were here.


Yeah, I guess you are right... so why is it so hard to get referrals at Zazzle? In over two years and over 50 thousand linkovers from the many links I have shared you would think I would have had more than 23. And five of those were self referrals.
Posted: Tuesday, August 15, 2017 10:38:00 AM
Shelli Fitzpatrick wrote:
Colorwash wrote:
Shelli Fitzpatrick wrote:
I didn't say 365 days was my recommendation I just shared an article where they think it is a good idea. 45 days is good but I don't like the short window override of the new link. It is too easy for another link to steal your referral as is evident by the small amount of referrals we actually get.

If you put the shoe on the other foot, what if someone goes from another affiliate site where they clicked on something, and then they go to yours. They click on one of your links, ending up buying something, but it gains you nothing because the other affiliate got clicked first?


which is your preferred way of not making a referral? Either way your not getting your referral. I think it's less likely that a new customer will already have a cookie from Zazzle than it is that they will click my link, come to Zazzle look around, see interesting things but not have time right now to buy something so go do something else and come back later, except now Zazzle sends them an email with a special promo and when they come back they have Zazzle's cookie not mine... this scenario probably accounts for most of the referrals we lose.

I'm not even sure what you're saying. A person clicks your link, buys something, you make a referral. That same person, after having clicked your link, leaves. You get nothing. If the next day, that person goes to someone else's site and links into Zazzle to buy something, you get nothing just as it should be. If they go back to your site and link into Zazzle to buy something, you get the referral, again just as it should be. How is this my "preferred way of not making a referral"? I don't want you getting a referral because your yesterday's cookie overtook my today's cookie, and I'm sure you have the same sentiments for the reverse.

Posted: Tuesday, August 15, 2017 10:38:46 AM
Shelli Fitzpatrick wrote:
Maz wrote:
Zazzle doesn't send them an email simply for browsing. They wouldn't have the customer's email address. The potential customer would have to sign up for emails while they were here.


Yeah, I guess you are right... so why is it so hard to get referrals at Zazzle? In over two years and over 50 thousand linkovers from the many links I have shared you would think I would have had more than 23. And five of those were self referrals.

Don't believe the linkovers figure. Whenever you share something, it increments, even with no-one clicking it.
Posted: Tuesday, August 15, 2017 10:42:19 AM
HightonRidley wrote:
Don't believe the linkovers figure. Whenever you share something, it increments, even with no-one clicking it.

Which, of course, renders the linkover counts useless.
Posted: Tuesday, August 15, 2017 11:24:42 AM
Shelli Fitzpatrick wrote:
... except now Zazzle sends them an email with a special promo and when they come back they have Zazzle's cookie not mine... this scenario probably accounts for most of the referrals we lose.

^This is the answer to:

Shelli Fitzpatrick wrote:
... so why is it so hard to get referrals at Zazzle? In over two years and over 50 thousand linkovers from the many links I have shared you would think I would have had more than 23. And five of those were self referrals.

Last time I looked, starting with the registration confirmation email, Zazzle is overriding our Associate ID with theirs.
Posted: Tuesday, August 15, 2017 12:08:35 PM
Are you saying before a customer's transaction is done, they're told to check their mail for a special promo code, the result being we lose the referral? Shocked
Posted: Tuesday, August 15, 2017 1:03:55 PM
RoyK_is_a_She wrote:
Shelli Fitzpatrick wrote:
... except now Zazzle sends them an email with a special promo and when they come back they have Zazzle's cookie not mine... this scenario probably accounts for most of the referrals we lose.

^This is the answer to:

Shelli Fitzpatrick wrote:
... so why is it so hard to get referrals at Zazzle? In over two years and over 50 thousand linkovers from the many links I have shared you would think I would have had more than 23. And five of those were self referrals.

Last time I looked, starting with the registration confirmation email, Zazzle is overriding our Associate ID with theirs.


something is happening...
Posted: Tuesday, August 15, 2017 1:22:21 PM
HightonRidley wrote:
Shelli Fitzpatrick wrote:
Maz wrote:
Zazzle doesn't send them an email simply for browsing. They wouldn't have the customer's email address. The potential customer would have to sign up for emails while they were here.


Yeah, I guess you are right... so why is it so hard to get referrals at Zazzle? In over two years and over 50 thousand linkovers from the many links I have shared you would think I would have had more than 23. And five of those were self referrals.

Don't believe the linkovers figure. Whenever you share something, it increments, even with no-one clicking it.


Even if the link over count is not accurate I have shared an average of 5 links per day nearly everyday since I signed up here, and some days many more than 5... I have two blogs and a website and 6 social media sites that I share to and I also share lots and lots of other designers links. I have been putting in the effort, and not getting any return for it. As far as I know my affilate site is bringing in sales and I am not getting referrals for them... so far from my tracking codes it hasn't had a sale but I can't be sure of that because it could have been that my ref id was overridden and there is no way to know. My analytics show traffic and clicks... but not one referral with that tracking code.
Posted: Tuesday, August 15, 2017 4:07:24 PM
Colorwash wrote:
Are you saying before a customer's transaction is done, they're told to check their mail for a special promo code, the result being we lose the referral? Shocked

Not a special promo code. Zazzle uses double-opt-in, So when someone registers, they receive an email asking them to confirm they want to be registered. That registration email has Z's Associate ID in the confirmation link. Or it did last time I checked.

On my cell, so I'm not going to look for the post right now, but somewhere I think it was Christine who posted that a cookie won't be overridden for the first 30 minutes - after that, if the user clicks a new link with a different Associate ID, the first one is overridden with the new one.

I get an occasional referral here, so they work, but they're few and far between. I get lots of three-party sales - usually on products on sale. That leads me to believe customers are clicking Z's promo email links to make their purchases.

Posted: Tuesday, August 15, 2017 4:09:11 PM
Third-party; not three-party.

Sorry - I'm a Droid. Grin
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