Promoter Program 2.0? 3 pages: [1] 2 3
Posted: Saturday, January 11, 2020 9:30:45 AM
Michelle wrote:
Did anybody else sign up for the promoter program 2.0? Back a while ago, I did. And I was actually earning awesome referral rates (35%) on some of my products that sold. But the last few referrals that I have earned have gone back to the regular associates 15% rate.

I inquired with customer service, and after receiving some basic answers about referral rates, I finally found somebody who told me that they "discontinued" this promoter program. I don't believe that I was given any warning that this was happening, and it really sucks because I spent quite some time changing over links to promoter links instead of associate links.

Anybody have any insight on this? Did I just miss the notification that the program was going away?


The promoter 2.0 program is still active. I am enrolled in it and just earned a 35% referral today on one of my sales.

It is possible to earn a 15% referral rate under this program if the referral is coming from an old link with your old referral code, or if it is a referral from another designer's product that sold based on the customer coming in to purchase through your referral link.
Posted: Saturday, January 11, 2020 12:35:19 PM
never call Customer Service. They are there for the customers! They don't really know what goes on with designers, so can't help, and the info they give is usually wrong, as in this case with you.

In the program. It hasn't been discontinued.
Posted: Sunday, January 12, 2020 9:48:25 AM
Oh, that's great to know! After I switched over to the promoter program 2.0, all of the other associate link referrals at 15% were showing on my account as earning $0.00 for it, so I was just curious when I got a few in a row that were actually earning at the 15% rate again.

When I sent the question out, it was to general support - and I made sure that it was showing as regarding my designer account. It then got switched over to customer support. For any future questions regarding my store or designer questions, is there a better avenue to go through to get correct answers?
Posted: Monday, January 13, 2020 5:41:20 AM
I just got another 35% bonus yesterday. Shocked
Believe me it works. Happy
Posted: Tuesday, January 14, 2020 5:08:21 AM
Michelle wrote:
Oh, that's great to know! After I switched over to the promoter program 2.0, all of the other associate link referrals at 15% were showing on my account as earning $0.00 for it, so I was just curious when I got a few in a row that were actually earning at the 15% rate again.

When I sent the question out, it was to general support - and I made sure that it was showing as regarding my designer account. It then got switched over to customer support. For any future questions regarding my store or designer questions, is there a better avenue to go through to get correct answers?

If you are in the promoter program you can decide on your own what path to follow when you promote your or others' products. If you don't add any referral ID and use "clear" links to your own products, categories and stores, your link will fall under the promo store rules. If you add your affiliate ID to your links, these will follow the regular affiliate rules.

When you get 0% referrals, the buyers either find you via Zazzle's marketplace or - if they use your links - they may have switched to an international domain. No matter if you use your affiliate ID or the promoter program, when a buyer switches to an international domain (e.g. zazzle.de or zazzle.co.uk), your referral is lost. So always make sure you promote your products on ALL Zazzle domains individually, if you address an international audience and run ads outside of the U.S.. That means you have to provide separate links for zazzle.com, zazzle.co.uk, zazzle.ca and every other international domain they offer. This works best using your own website as a "hub", where you can link to and then redirect the interested buyer to the Zazzle domain they prefer. Without such an intermediate website you have to restrict your promo and ads to local audiences, e.g. only US or UK, whatever, otherwise, you risk to lose referrals to domain/language switches on Zazzle's page.

Use the email address and links provided in your promoter program emails you got/get from Zazzle for all inquiries about the promo program.

The program is still running, the first attempt has been shut down, not the successor.

Last but not least, Zazzle asks to keep details about the promo 2.0. program confidential for now, certainly because it is still in a test phase and directed only to selected designers. Again, for now, probably until it's ready to be presented to all.

Hope, that helped.
Posted: Wednesday, January 15, 2020 10:08:39 PM
I still can't figure out how this works. How on EARTH did I sell an item that is direct link only and not earn my promoter referral on it? My best friend followed all the links to make sure I got the referral when she bought cmas cards, but I got none and when they tested my link it only gave me a 15% fee which I was told I'm no longer eligible for. They said she must have clicked off the link at some point. Okay, yeah you have to check out or if you save the edits that could cause you to click off and return. So if someone doesn't do all of their edits without saving and coming back I was told they can't "prove" that you referred the sale. Can they "prove" it if the item is available to purchase via direct link only?

I'm getting really frustrated with this. So much kooky stuff has happened that I'm really glad I haven't purchased any ads for my promoter links. It kind of feels like I'm getting scammed into promoting the site. A few items have paid out fees and I don't even know how it happened as I didn't create the direct link that I know of or I did it with my associate ID instead of the direct link as I was told to do. If anyone out there can give me the idiot guide to earning referrals please pass it along. I studied freaking Web Dev so this shouldn't be rocket science. Either I've been misinformed as to how the links work, or I'm not being paid referrals when I should. Grrrr... trying really hard to keep my cool.
Posted: Wednesday, January 15, 2020 11:17:21 PM
ClickPaperCo wrote:
I still can't figure out how this works. How on EARTH did I sell an item that is direct link only and not earn my promoter referral on it? My best friend followed all the links to make sure I got the referral when she bought cmas cards, but I got none and when they tested my link it only gave me a 15% fee which I was told I'm no longer eligible for. They said she must have clicked off the link at some point. Okay, yeah you have to check out or if you save the edits that could cause you to click off and return. So if someone doesn't do all of their edits without saving and coming back I was told they can't "prove" that you referred the sale. Can they "prove" it if the item is available to purchase via direct link only?...

Until now I always got my referrals (regular and promoter) on products purchased by my own customers via direct links I gave them, but, yes, I'm also wondering what happens when a customer doesn't buy the product right away but later on, through the saved design. Technically, speaking as a web developer, it would be a no-brainer: what you have to do is to flag that specific product with the referral ID of the affiliate or promoter it came originally and then apply when the product is purchased.

The problem with the way how Zazzle's affiliate functionality actually works is, that you can lose your affiliate fee pretty quickly and often, due to various circumstances. What shouldn't happen in many cases. This issue has been discussed many times. Plus, in a digital world of worldwide sale, the affiliate ID should be working across all domains, in other words, if the customer chooses a different language and local domain within Zazzle's page, the affiliate ID shall be transferred and not get lost as it is now. The promoter should not be forced to provide separate links for every single international domain to get its affiliate share paid.

I'm actually still working on my website, which will become the referring point of my promotions and ads. This allows me a) to organize my products in a way that suits me best, b) to offer my customers dedicated extra information and FAQ plus advanced customizing options, and c) to switch to the appropriate/wished international domain myself to counter the cross-domain ID transfer issue. As soon as I'm done and have filled my store with an acceptable base of nice products, I'll test out the different ways for promoting and will see what works better in terms of effectiveness and affiliate return.

In regard to promoter vs regular affiliate linking, due to the pro and con of both solutions, IMO it's something that has to be decided case by case, depending on where, how and what you promote.

Posted: Wednesday, January 15, 2020 11:31:23 PM
I just think when an item is direct only because it contains updates made specifically for one customer there is no reason why the promoter referral shouldnÔÇÖt apply. If they want us to provide an upgraded level of service on their behalf and we take advantage of the promoter program as a way to be compensated fairly for our time then set it up to be functional as you stated above. This customer contacted me through another venue and offered to pay me direct. I should have just set up a business card template that they could take to a printer and sold them a fully custom logo. They did buy some customized versions of matching graphics for their social media, now I know better for future transactions.
Posted: Monday, January 20, 2020 7:54:07 AM
Question - How can I participate in the promoter 2.0 program ?

Thank You
Posted: Tuesday, January 21, 2020 4:53:38 AM
Hi TreasuredArts. You can sign up for the Promoter 2.0 program by following this link here. It explains how the program works and allows you to opt in. Hope this helps! Smile
Posted: Tuesday, January 21, 2020 8:29:17 AM
is it still invite only?
Posted: Tuesday, January 21, 2020 8:37:53 AM
SocolikCardShop wrote:
is it still invite only?


Well, yes, but you can follow the link he provided and apply for acceptance.
Posted: Sunday, February 02, 2020 10:21:50 AM
Do the promoter links work when you share the collection link? In other words, sharing a collection link (with no RF attached) - will it get me the 35% referral?
Posted: Monday, February 03, 2020 8:10:34 AM
Your store, product, collection, profile and category links all qualify for you to share and earn the 35% promoter (self) referral as long as they are shared in the simple promoter link format Smile
Posted: Friday, February 14, 2020 8:55:09 AM
I use E-mail for products or collections to specific people, a lot. I work really hard to make sure my RF code is in every product link I send out, every collection that I send out, when I send out my store. Etc. That is how I try to get that 15%. It does not always work, but usually.

So if I join this promotor 2.0 it sounds like any of the links that I previously have out will still work for the 15%. So it does not sounds like a downside.....



But if from now on, if I carefully eliminate that RF code from every product or collection link I E-mail out, how will I automatically receive that 35% if I drive someone to my store??????

It seems like if I eliminate that product link, that my product names would be the same as the product name of anyone else that found the product, on the open marketplace?????

For example: if a non-store owner goes searches around the Zazzle marketplace, and sees the perfect product for someone else, and E-mails them the link - it is the same link (without the RF code) that the Promotor 2.0 program is telling me to send out in my E-mails. Is it not?????

Without embedding a special code in the name (like the RF code), how can Zazzle tell that I send out the E-mail, thus driving traffic to my store (thus getting 35% extra), versus anyone else sending a product name link to someone????

Thanks for educating me,

FLAGG

Posted: Friday, February 14, 2020 11:38:35 AM
FLAGG wrote:
I use E-mail for products or collections to specific people, a lot. I work really hard to make sure my RF code is in every product link I send out, every collection that I send out, when I send out my store. Etc. That is how I try to get that 15%. It does not always work, but usually.

So if I join this promotor 2.0 it sounds like any of the links that I previously have out will still work for the 15%. So it does not sounds like a downside.....



But if from now on, if I carefully eliminate that RF code from every product or collection link I E-mail out, how will I automatically receive that 35% if I drive someone to my store??????

It seems like if I eliminate that product link, that my product names would be the same as the product name of anyone else that found the product, on the open marketplace?????

For example: if a non-store owner goes searches around the Zazzle marketplace, and sees the perfect product for someone else, and E-mails them the link - it is the same link (without the RF code) that the Promotor 2.0 program is telling me to send out in my E-mails. Is it not?????

Without embedding a special code in the name (like the RF code), how can Zazzle tell that I send out the E-mail, thus driving traffic to my store (thus getting 35% extra), versus anyone else sending a product name link to someone????

Thanks for educating me,

FLAGG



I think what you are missing here is that the promoter links format without the referral id attached are only for your own products.

if you are going to promote someone else you would still use the associate referral link format with the referral id.

It looks like a trade off to me.

If I promote my own product with the promoter link format and no referral id attached, then somebody buys my product and everything else aligns so that I do get a self referral then great, I get 35% or more... but if they click off and buy someone else's product from my promoter link, then I get 0%.

At least with the normal affiliate link format, with my rf id attached, it doesn't matter what they buy or who they buy it from. I would still get 15% (assuming everything aligns for me and my cookie is still in place)

Also it sounds confusing as to how these promoter links are tracked.

We have heard from Z employees before that tracking codes have to have a referral code in order to be tracked, so I don't think you would add a tracking code. But I am not a part of the program so I don't know this as a fact.
Posted: Friday, February 14, 2020 2:28:50 PM
Promoter Store links must be clean. That means no RFID#, no tracking code... Nothing attached to the link at all.

Promoting others can be done as usual with RFID# and tracking codes.
Posted: Friday, February 14, 2020 4:22:43 PM
Shelli,

What I am missing here is that how does Zazzle know a 'clean link' came from me to drive someone to my store? Isn't that 'clean link' the same like that some random person could find for my product by discovering it on the Zazzle Marketplace.

Lets say a random person sees one of my products, and thinks it is perfect for a friend. So she cut/past the link from the web browser and sends it to her friend. I think she has sent that same 'clean link'.

When the friend follows the link to my store, and buys the product - would I get 35% or 0%???

if I strip out the RF code, and just send someone a 'clean link', and someone follows it, how does Zazzle know that it was ME that sent the 'clean link?'.

FLAGG
Posted: Friday, February 14, 2020 4:37:49 PM
FLAGG wrote:
Shelli,

What I am missing here is that how does Zazzle know a 'clean link' came from me to drive someone to my store? Isn't that 'clean link' the same like that some random person could find for my product by discovering it on the Zazzle Marketplace.

Lets say a random person sees one of my products, and thinks it is perfect for a friend. So she cut/past the link from the web browser and sends it to her friend. I think she has sent that same 'clean link'.

When the friend follows the link to my store, and buys the product - would I get 35% or 0%???

if I strip out the RF code, and just send someone a 'clean link', and someone follows it, how does Zazzle know that it was ME that sent the 'clean link?'.

FLAGG


Hi FLAGG,

The Promoter Program pays higher earning when a customer begins their session on Zazzle by clicking on a Promoter link to your product, store, collection or member page.

If the user comes to Zazzle using an RF code or via a known marketing channel, then we do not pay out the higher Promoter referral and the sale is attributed to the marketing channel that it can be tracked back to.

In other words, if the sale cannot be tracked back to one of our marketing channels, we will award you the Promoter referral.

Hope this helps.
Best,
Elizabeth P.
Posted: Friday, February 14, 2020 5:04:01 PM
What is unclear to me is this: do you still earn your regular royalties on your products when it's a 3rd party referral or simply picked from the marketplace?

When this program first started I had zero interest in it - I literally have 1 self referral that I've earned, that came from a link that I sent out in a personal email... other than that, I've never had once a click through from any social media that resulted in my earning a referral... really... so the old program where in your stuff was removed from the market place (and if I recall correctly was no longer available for 3rd party referrals) made absolutely no sense for my stores, where I really rely on other people for my sales.

Thinking it was still like this I totally ignored the invitation to join this revamped program. OTOH if it only applies to self referrals now, then why wouldn't I... I certainly don't make money getting referrals from other people's products either, so I have no worries about losing out there.
Posted: Friday, February 14, 2020 6:20:23 PM
Elizabeth P. wrote:
FLAGG wrote:
Shelli,

What I am missing here is that how does Zazzle know a 'clean link' came from me to drive someone to my store? Isn't that 'clean link' the same like that some random person could find for my product by discovering it on the Zazzle Marketplace.

Lets say a random person sees one of my products, and thinks it is perfect for a friend. So she cut/past the link from the web browser and sends it to her friend. I think she has sent that same 'clean link'.

When the friend follows the link to my store, and buys the product - would I get 35% or 0%???

if I strip out the RF code, and just send someone a 'clean link', and someone follows it, how does Zazzle know that it was ME that sent the 'clean link?'.

FLAGG


Hi FLAGG,

The Promoter Program pays higher earning when a customer begins their session on Zazzle by clicking on a Promoter link to your product, store, collection or member page.

If the user comes to Zazzle using an RF code or via a known marketing channel, then we do not pay out the higher Promoter referral and the sale is attributed to the marketing channel that it can be tracked back to.

In other words, if the sale cannot be tracked back to one of our marketing channels, we will award you the Promoter referral.

Hope this helps.
Best,
Elizabeth P.


with respect Elizabeth, that doesn't really answer how you know who posted the link. How are you tracking these "clean links" If I share the same clean link that FLAGG shares how do you know which one is mine and which one is theirs?
Posted: Friday, February 14, 2020 7:41:29 PM
You can only earn for clean links that lead back to your own products. So a designer/promoter most likely would not promote someone else's products without their own ref id.

- Just a hunch, not part of the program.

I would also bet that you register where you are putting the clean links. Where the link originated from would be included in the ip protocols... or something to that effect. So if a clean link comes from a,b or c web location then the designer earns the higher %.

- Again, pure speculation. But it makes sense in my mind at least.
Posted: Friday, February 14, 2020 8:21:10 PM
JB Designs wrote:
You can only earn for clean links that lead back to your own products. So a designer/promoter most likely would not promote someone else's products without their own ref id.

- Just a hunch, not part of the program.

I would also bet that you register where you are putting the clean links. Where the link originated from would be included in the ip protocols... or something to that effect. So if a clean link comes from a,b or c web location then the designer earns the higher %.

- Again, pure speculation. But it makes sense in my mind at least.


Okay but it is possible that a link could have been stripped of it's referral codes by a browser with cookies disabled or that someone shared the clean link without the intention of earning a referral, just to share.

How are these to be differentiated? I am just curious how absence of tracking equals tracking...
Posted: Friday, February 14, 2020 9:21:55 PM
The Associates Agreement says -
Quote:
No Referral Fee will be paid if the visitor to the Site cannot be tracked by our system.


Then Elizabeth says -
Elizabeth P. wrote:
In other words, if the sale cannot be tracked back to one of our marketing channels, we will award you the Promoter referral.

Hope this helps.
Best,
Elizabeth P.

This sounds to me like the absence of tracking is what earns a Promoter Referral of 35%.

In which case this question is moot -
FLAGG wrote:
Lets say a random person sees one of my products, and thinks it is perfect for a friend. So she cut/past the link from the web browser and sends it to her friend. I think she has sent that same 'clean link'.

<SNIP>

if I strip out the RF code, and just send someone a 'clean link', and someone follows it, how does Zazzle know that it was ME that sent the 'clean link?'.



But for some reason, they want to answer the question in the negative instead of saying "you'll get the Referral of all clean links." Maybe the reason is... you'll get the Referral of all clean links?

The other possibility is that Promoters have to declare their social media accounts and websites, so only links referred by those accounts/sites will earn the Promoter Referral, as JB points out, so no tracking is necessary.


Posted: Friday, February 14, 2020 9:40:05 PM
Invincible Penguin wrote:
What is unclear to me is this: do you still earn your regular royalties on your products when it's a 3rd party referral or simply picked from the marketplace?

Nothing about any sale should take away your Royalty, whether it's Referred by someone in the Promoter Program or the Associates Program or not referred or found in the Marketplace.
Posted: Saturday, February 15, 2020 7:46:50 AM
­čî╝Shelli Fitzpatrick wrote:
JB Designs wrote:
You can only earn for clean links that lead back to your own products. So a designer/promoter most likely would not promote someone else's products without their own ref id.

- Just a hunch, not part of the program.

I would also bet that you register where you are putting the clean links. Where the link originated from would be included in the ip protocols... or something to that effect. So if a clean link comes from a,b or c web location then the designer earns the higher %.

- Again, pure speculation. But it makes sense in my mind at least.


Okay but it is possible that a link could have been stripped of it's referral codes by a browser with cookies disabled or that someone shared the clean link without the intention of earning a referral, just to share.

How are these to be differentiated? I am just curious how absence of tracking equals tracking...


Dollars to doughnuts there is a registration aspect to the program. When you click a link, the website you go to by clicking that link receives info about where that link click came from.

So even though there is no tracking in the link itself, the tracking occurs by where it came from.

No need to worry about cookies, if this speculation is correct.

--

It makes me curious about pins that get shared/saved via pinterest and email campaigns.

--

Again, not part of the program...

Posted: Saturday, February 15, 2020 8:48:52 AM
RoyK_is_a_She wrote:
Invincible Penguin wrote:
What is unclear to me is this: do you still earn your regular royalties on your products when it's a 3rd party referral or simply picked from the marketplace?

Nothing about any sale should take away your Royalty, whether it's Referred by someone in the Promoter Program or the Associates Program or not referred or found in the Marketplace.


So then what are you giving up by joining the program......

The first version you were able to get the much higher self referral rate because you were basically doing all of the work - your items would no longer even appear in the market place.... that must not have flown all that well because in V2 here, they appear to have walked most of that back.

Is all you are giving up by joining the opportunity to earn referrals on other people's work then?

For me around 2/3rds of my sales are driven by 3rd party referrals.... the rest say 'none', which I'm assuming means they were found through the market place or have otherwise somehow had my RF stripped from them.

I don't know why - maybe I do something wrong on Pinterest... I'm pretty sure those links all have my RF on them, but still I never get self referrals.... literally never...

If I don't have to give up those 3rd party referrals and some of those 'nones' might actually convert to promoter, then this might be a no brainer to join.... OTOH if my 3rd parties go away it would be stupid...
Posted: Saturday, February 15, 2020 8:49:17 AM
ROYK_is_a_she,

BINGO!!!! I think what you said is my question!!!

IF you are in the Promotor 2.0 Program:

- Do you receive the 35%, regardless of who sends someone a 'clean link?' It does not have to be the store owner.

- In other words, any 'clean link' that drives traffic to your store (collection, or individual product), would earn you the 35% ????????

Thanks,

FLAGG
Posted: Saturday, February 15, 2020 9:40:08 AM
Invincible Penguin wrote:
RoyK_is_a_She wrote:
Invincible Penguin wrote:
What is unclear to me is this: do you still earn your regular royalties on your products when it's a 3rd party referral or simply picked from the marketplace?

Nothing about any sale should take away your Royalty, whether it's Referred by someone in the Promoter Program or the Associates Program or not referred or found in the Marketplace.


So then what are you giving up by joining the program......

The first version you were able to get the much higher self referral rate because you were basically doing all of the work - your items would no longer even appear in the market place.... that must not have flown all that well because in V2 here, they appear to have walked most of that back.

Is all you are giving up by joining the opportunity to earn referrals on other people's work then?


For me around 2/3rds of my sales are driven by 3rd party referrals.... the rest say 'none', which I'm assuming means they were found through the market place or have otherwise somehow had my RF stripped from them.

I don't know why - maybe I do something wrong on Pinterest... I'm pretty sure those links all have my RF on them, but still I never get self referrals.... literally never...

If I don't have to give up those 3rd party referrals and some of those 'nones' might actually convert to promoter, then this might be a no brainer to join.... OTOH if my 3rd parties go away it would be stupid...



Is all you are giving up by joining the opportunity to earn referrals on other people's work then?

No, you can still earn referral commission at 15% on other people's work if you include your referral id on links to their work you put out there. As long as you include a tracking code on the link, you'll also see when such a link works.
Posted: Saturday, February 15, 2020 9:48:35 AM
HightonRidley wrote:
[quote=Invincible Penguin]

Is all you are giving up by joining the opportunity to earn referrals on other people's work then?

No, you can still earn referral commission at 15% on other people's work if you include your referral id on links to their work you put out there. As long as you include a tracking code on the link, you'll also see when such a link works.


OK then..... so again, just what are you giving up by joining the promoter program..... there's got to be an exchange *something* for getting 35% rather than 15%..... otherwise why would they be doing this as a 'special' program rather than simply signing everyone up for 35% on their own referrals, which is what is appears to be at them moment?

What's the catch?
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