Groups: Member
Joined: 7/13/2014
Posts: 389
Location: Westfield
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Hi all, I just sold a throw pillow. Of course, I was thrilled. But after looking closer, I don't understand the numbers. The pillow sells for $32.95. There is a 15% discount promotion, for a price of $27.84. My royalty rate is 14.5%. So my full royalty would have been $4.04. I realize as a 3rd party sale, it will be lower, and I'm perfectly fine with that. However, my royalty was only $2.85. The top image says the order total was $27.84. Then on the lower image, it lists the cost as $22.84, not $27.84. Even if the price WAS $22.84...14.5% of that is $3.31, not $2.85.The product ID is: Product ID: 189141074849692955 Can anyone help me understand what I'm seeing? ![]() ![]()
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Groups: ProSeller
Joined: 7/30/2007
Posts: 12,089
Location: Greenville, SC
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A second thread wasn't necessary since we all can see all public forums You may want to keep to your first thread so answers, etc, can stay together https://forum.zazzle.com/misc/new_order_explanation?find=unreadPosting the same topic in different public forums is considered spam. Only few topics are exceptions.
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Groups: Member
Joined: 7/13/2014
Posts: 389
Location: Westfield
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Hi Gina, I realized after I posted the first one I had it in the wrong place. So I posted it here and I am deleting the first one.
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Groups: ProSeller
Joined: 7/30/2007
Posts: 12,089
Location: Greenville, SC
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SK DesignWorks wrote:Hi Gina, I realized after I posted the first one I had it in the wrong place. So I posted it here and I am deleting the first one. You can't delete it since it has replies
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Groups: Member
Joined: 7/13/2014
Posts: 389
Location: Westfield
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Gina ©gleem wrote:SK DesignWorks wrote:Hi Gina, I realized after I posted the first one I had it in the wrong place. So I posted it here and I am deleting the first one. You can't delete it since it has replies Crud Buckets! Lol! I've made a right mess of this! I'll contact Zazzle and clean it up. 
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Groups: ProSeller
Joined: 12/3/2008
Posts: 9,323
Location: Good Hope
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There are other coupon codes besides those listed on the site. It could have been one from an email campaign or something else.
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Groups: Member
Joined: 7/13/2014
Posts: 389
Location: Westfield
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Maz wrote:There are other coupon codes besides those listed on the site. It could have been one from an email campaign or something else. Thank you Maz. That makes sense. 
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