Loss of Images
Posted: Wednesday, May 17, 2017 11:25:36 AM
Hey All,

I just wanted to follow up on something I just saw happen in Zazzle today.

Many of my photo's that I have uploaded to zazzle are now gone. They were just there the other day, and I had used some of them on items I was making... and now they are gone?!

Does anyone have an answer on this? I just wanted to ask here before sending an email direct to Zazzle.

Thanks!
Jim
Posted: Wednesday, May 17, 2017 11:34:24 AM
James Turnbull wrote:
Hey All,

I just wanted to follow up on something I just saw happen in Zazzle today.

Many of my photo's that I have uploaded to zazzle are now gone. They were just there the other day, and I had used some of them on items I was making... and now they are gone?!

Does anyone have an answer on this? I just wanted to ask here before sending an email direct to Zazzle.

Thanks!
Jim


You don't need to email Zazzle. You need to go into the Technical Issues forum where you will find it has been posted about in this thread: Images Disappearing.
Posted: Wednesday, May 17, 2017 11:34:32 AM
Not sure if this is the same issue but here is another thread you might post in...

https://forum.zazzle.com/technical/images_dissappearing
Posted: Wednesday, May 17, 2017 11:35:17 AM
IamGina wrote:
James Turnbull wrote:
Hey All,

I just wanted to follow up on something I just saw happen in Zazzle today.

Many of my photo's that I have uploaded to zazzle are now gone. They were just there the other day, and I had used some of them on items I was making... and now they are gone?!

Does anyone have an answer on this? I just wanted to ask here before sending an email direct to Zazzle.

Thanks!
Jim


You don't need to email Zazzle. You need to go into the Technical Issues forum where you will find it has been posted about in this thread: Images Disappearing.


Gina you are too fast for me! Happy Grin
Posted: Wednesday, May 17, 2017 11:42:21 AM
Thanks all...

I am going through that message now!
Posted: Wednesday, May 17, 2017 11:51:16 AM
Shellibean_on_zazzle wrote:


Gina you are too fast for me! Happy Grin


hehe Sorry Happy
Posted: Wednesday, May 17, 2017 11:55:19 AM
IamGina wrote:
Shellibean_on_zazzle wrote:


Gina you are too fast for me! Happy Grin


hehe Sorry Happy


No sorry! Grin
Posted: Wednesday, May 17, 2017 11:56:16 AM
Just posted in there... and just saw in my images... where I once had over 300 images, I am now down to 90. Sad

So now if I have to upload them again, I will have to enter in all the text for the images as well. gonna be very time consuming and very frustrating.

I hope they can put them back!
Posted: Wednesday, May 17, 2017 11:58:40 AM
James Turnbull wrote:
Just posted in there... and just saw in my images... where I once had over 300 images, I am now down to 90. Sad

So now if I have to upload them again, I will have to enter in all the text for the images as well. gonna be very time consuming and very frustrating.

I hope they can put them back!


What a bummer! sorry this is happening to you!
Posted: Wednesday, May 17, 2017 12:01:58 PM
James Turnbull wrote:


So now if I have to upload them again, I will have to enter in all the text for the images as well.


Enter in what text? Where? We just upload and design and then the only info we need to enter in is on the Post For Sale page.

You can copy an image you want from products that already have it and then paste it onto another product. That should get the image back into your Recent Images folder and, in turn, all images. But you can move it from Recent into another folder.
Posted: Wednesday, May 17, 2017 12:30:30 PM
with each image, there is a spot for a description. I use that area to store the description of the photo... that is the text I am referring to.

Posted: Wednesday, May 17, 2017 1:07:01 PM
Shellibean_on_zazzle wrote:
James Turnbull wrote:
Just posted in there... and just saw in my images... where I once had over 300 images, I am now down to 90. Sad

So now if I have to upload them again, I will have to enter in all the text for the images as well. gonna be very time consuming and very frustrating.

I hope they can put them back!


What a bummer! sorry this is happening to you!


Thanks Shelli!

Looks like I will have to be re-uploading the images to Zazzle, and hopefully these will remain.
Posted: Wednesday, May 17, 2017 1:31:49 PM
Thanks Gina and Shellibean for pointing to the correct thread. Let's stick the that one for this issue.
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