Incorrect store banner dimensions
Posted: Friday, January 17, 2020 12:26:07 PM
From the help pages:

Banner

The main banner to your store should be at least 2280 pixels wide by 380 pixels in height (e.g. 2280 x 380).


This is definitely incorrect and should be changed esp. for newbies.
I was going to update my banner, but that makes a really long skinny banner. The original one I uploaded is 2280 x 630. It seems a little cut off, but I know I got all of the dimensions for various objects off of the site when I first opened.

I just cropped my old one to those dimensions to see what happened and it only lets about half of that be chosen as the banner.

For now I'll just use the dimensions that I originally used, but, again, that banner is a bit cut off too. I know it depends of the device and possibly the browser, but I'd like to know the correct dimensions.
Posted: Friday, January 17, 2020 12:54:22 PM
There's a thread pinned to the top of this forum with various image dimensions.
Posted: Friday, January 17, 2020 1:45:07 PM
Well, I guess I'm forum blind to pinned topics. Thank you.

It still needs to be fixed in the help section though, because I am sure I am not alone in searching out how to do things from the help center first. That's where I would assume the official correct information is.Idea
Posted: Friday, January 17, 2020 3:40:28 PM
Hi Malissa,

try 1140x315

That always works for me. Happy
Posted: Friday, January 17, 2020 5:24:33 PM
­čî╝Shelli Fitzpatrick wrote:
Hi Malissa,

try 1140x315

That always works for me. Happy


Thanks Shelli!
Posted: Friday, January 17, 2020 6:36:17 PM
Malissa Melrose wrote:
­čî╝Shelli Fitzpatrick wrote:
Hi Malissa,

try 1140x315

That always works for me. Happy


Thanks Shelli!


you're very welcome!
Posted: Friday, January 17, 2020 8:30:03 PM
Store banner: 2048x565
Collection banner: 1140x315 as Shelli wrote
Category & Collection images: 648x648 or anything >= 600 for retina support

Store banners take the whole screen width on desktops, so the 2048x565 size makes sure they look crispy also on 1920 widescreens that are pretty common.

Collection banners show at 1140 pixel width on widescreens, what is the standard website width of 1200 ./. 30px margins left and right used on large screens nowadays, also by Zazzle (collection banners are not depicted on phones, I noticed some time ago).

For Category and Collection images I found and actually use the suggested size of 648x648. The explanation for that size was that the max size they were depicted was 324 pixel and the 648 pixel would be good also for 2x retina displays. However, I just checked and on widescreens the categories show at 263px and collection images at 271 and may vary depending on screen size, so anything taller than 600 will work fine, if you want to serve also retina displays.
Posted: Monday, January 20, 2020 6:09:24 PM
PetsDreamlands wrote:
Store banner: 2048x565
Collection banner: 1140x315 as Shelli wrote
Category & Collection images: 648x648 or anything >= 600 for retina support

Store banners take the whole screen width on desktops, so the 2048x565 size makes sure they look crispy also on 1920 widescreens that are pretty common.

Collection banners show at 1140 pixel width on widescreens, what is the standard website width of 1200 ./. 30px margins left and right used on large screens nowadays, also by Zazzle (collection banners are not depicted on phones, I noticed some time ago).

For Category and Collection images I found and actually use the suggested size of 648x648. The explanation for that size was that the max size they were depicted was 324 pixel and the 648 pixel would be good also for 2x retina displays. However, I just checked and on widescreens the categories show at 263px and collection images at 271 and may vary depending on screen size, so anything taller than 600 will work fine, if you want to serve also retina displays.


Thank you Pets
Posted: Tuesday, January 21, 2020 10:07:11 AM
Malissa Melrose wrote:
Thank you Pets

Glad to help when I can.
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